The lake and facilities were beautiful. Staff was all very friendly and accommodating. The power went out often along with the Wi-Fi, and many of the slides and pools were not open for the kids when they wanted to play. Food was the big issue- all very overpriced, extremely limited options, left us all feeling pretty awful… very limited other dining options in the area without paying large “day pass” fees to even step foot in other restaurants around the laguna. Bummer because it was beautiful and could have been really fun if the facilities were more available.
Rebecca
於 2024 年 1 月住了 2 晚
10/10 優異
Gary
2024年1月30日
讚好:整潔度、職員與服務和住宿狀況
Gary
於 2024 年 1 月住了 2 晚
8/10 不錯
Angela Maria
2024年1月26日
讚好:住宿狀況
Es un pequeno paraiso. Pero hay mucha gente. Mucho ruido. Algunos del personal no estan muy morivados.
Angela Maria
於 2024 年 1 月住了 3 晚
2/10 很差
Jordan
親子同遊
2024年1月15日
讚好:住宿狀況
不滿:職員與服務
Well kept resort with nice cabins and views. Cool slide from the deck into the lake. However, they charged us 80USD a night for our 2 year old sharing a bed. Do you not understand that a 2 year old is a baby still and doesn’t need his own bed? Made me message my credit card number which I wasn’t comfortable with even though I booked on Expedia. Pool was gross. Front desk women was rude and the food was actually inedible. Beyond disgusting every meal. I know it looks cool with the slides but please trust me, stay somewhere else.
Jordan
於 2024 年 1 月住了 1 晚
8/10 不錯
Curtis
2024年1月10日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Beautiful location and lots of activities
Curtis
於 2024 年 1 月住了 1 晚
10/10 優異
Carol Maria
家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 商務旅客, 多人同遊
2024年1月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Una maravilla, todo fenomenal.
Carol Maria
於 2024 年 1 月住了 1 晚
2/10 很差
Dany
2024年1月5日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Dany
於 2024 年 1 月住了 1 晚
8/10 不錯
Alejandro
2023年12月3日
讚好:整潔度和職員與服務
Charging extra for milk on an included breakfast is petty. Restaurant prices are exaggerated and there are no options around without a vehicle