外观

关于马纳霍金 - 长滩岛假日酒店 - IHG 旗下酒店的点评

3 out of 5

点评

9.0

非常棒

10 分 - 超赞。624 条好评,共有 1001 条点评" "
8 分 - 还可以。235 条好评,共有 1001 条点评" "
6 分 - 一般。85 条好评,共有 1001 条点评" "
4 分 - 很差。41 条好评,共有 1001 条点评" "
2 分 - 糟糕。16 条好评,共有 1001 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Monika

满意:住宿条件和设施,清洁度
I booked the room 8 months in advance for a single king bed and told me they only have queen double available at check in… it’s overpriced for an off season stay I at least expect to get what I booked.
2024 年 5 月入住 2 晚

10/10 超赞

Carleen

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is clean but the overall view of my room was the roof top.
2024 年 4 月入住 1 晚

10/10 超赞

Jessica

满意:员工和服务,清洁度
Hot tub was not really hot. Also there were no chairs in pool area.
2024 年 4 月入住 2 晚

10/10 超赞

Hadiyah

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable and safe place to stay
2024 年 4 月入住 1 晚
Alycia 于 2024年04月23日 的回复
Thank you for your review, Hadiyah! We'd love to have you as our guest again!

10/10 超赞

Bobbi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Marissa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Dianne

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience!!! Would definitely recommend!
2024 年 4 月入住 1 晚
Alycia 于 2024年04月8日 的回复
Hi Dianne,Thank you for your review - we're happy to hear you had a great time and hope you can come visit us soon!

10/10 超赞

Ann-Marie

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Great hotel would totally go back
2024 年 3 月入住 2 晚
Alycia 于 2024年03月18日 的回复
Thank you Ann-Marie, we're excited to have you stay with us again!

10/10 超赞

michael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the entire property and staff Angelina was my favorite staff member she is so nice and polite
2024 年 3 月入住 7 晚
Alycia 于 2024年03月18日 的回复
Hi Michael,Thank you for your review! Angelina is the best. See you next time!

10/10 超赞

Steve

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Alycia 于 2024年03月15日 的回复
Hi Steve,Thank you so much for the review! We hope to see you again in the summertime!

10/10 超赞

Stephanie

满意:清洁度、员工和服务、住宿条件和设施
The property was very well taken care of. Exceptionally clean and friendly staff. The pool area was great, but it would have been nice if there were chairs around the pool to sit on. It was nice to have a restaurant on property and my kids loved the arcade.
2024 年 3 月入住 2 晚
Alycia 于 2024年03月12日 的回复
Hi Stephanie,Thank you for taking the time to leave us a review. We hope to see you in the summertime!

8/10 还可以

Kristina,Freehold

2024 年 3 月入住 2 晚

8/10 还可以

Jennifer

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
An in room list of local restaurants, stores, activities, etc would be much appreciated for future
2024 年 3 月入住 1 晚

10/10 超赞

Mariette

2024 年 3 月入住 2 晚
Alycia 于 2024年03月12日 的回复
Thank you Mariettte, come back soon!

10/10 超赞

Jordan

满意:清洁度、员工和服务、住宿条件和设施
Was a great stay
2024 年 3 月入住 1 晚
Alycia 于 2024年03月5日 的回复
Hi Jordan,We're happy to hear you had a great time - we hope to see you again!

4/10 很差

Elizabeth

与配偶出行
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Attention adults- this facility is ideal for families with kids, but is not as enjoyable for adults. The pool was small and packed with kids the whole time. Although I called to verify beforehand that the hot tub was working, when I tried to enjoy it- the heater for the hot tub had malfunctioned and it was cold. It turned out the pool was heated, so I tried that- but the pool was tiny and then a group of kids and adults started a basketball game in the tiny pool so that was that. When I went to get a towel- there were none left. I was enjoying the comfy sofa and fire during a quiet moment- Sunday morning around 9:30sh when an employee came and decided to vacuum right where I was. I needed to do a little work- the internet was down the whole weekend. I had to leave the hotel in search of internet. Went to watch tv- direct tv was not working. The card reader for the room was malfunctioning- so we had to try both room keys 5, 10, 20 times until it worked. A different credit card was used for the reservation and at check in- they charged both cards. Bed was great- food was good- the place was clean- but not worth 180 a night!
2024 年 2 月入住 2 晚
Alycia 于 2024年03月5日 的回复
Hi Elizabeth,Thanks so much for leaving us your feedback. I apologize for all of these issues experienced during your stay. We had a large group for competitions staying with us, so unfortunately the pool area was extra busy. We were experiencing WiFi and cable issues with our provider but they have since been resolved. We hope you will give us another try in the future so we can make it up to you. Thanks!

8/10 还可以

Christine

满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The room and hotel was spotless. I enjoyed the bar area and it's very convenient to access restaurants, shops and LBI. The walk in shower was fabulous. However my Wifi connection failed and when I contacted the front desk, they gave me another number and said that "we don't handle guest wifi." When I called the bar to ask about specials, the woman said to "scan the QR card ". You can only do that FROM the bar, so that response was not all that helpful. I stayed on the 5th floor, and sleeping past 6am is impossible, as the doors on each room slam heavily.
2024 年 2 月入住 2 晚
Alycia 于 2024年03月5日 的回复
Hi Christine,Thank you for leaving us a review. I'm so sorry for the Wi-Fi inconvenience, it has since been resolved. Apologies for the restaurant staff not being more helpful with specials. We will share this information with the team. We hope you give us another try in the future!

8/10 还可以

Peggy

2024 年 2 月入住 1 晚

10/10 超赞

Bridget

2024 年 2 月入住 1 晚

6/10 一般

Barbara

不满意:住宿条件和设施
The curtains were torn, the doors to the rooms don't close tightly.
2024 年 2 月入住 1 晚

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施
It was great
2024 年 2 月入住 2 晚
Alycia 于 2024年02月8日 的回复
Hi Andrew,Thank you so much for your review, we hope to see you soon!

6/10 一般

James

商务旅客
满意:员工和服务,清洁度
Good overall. Loud ac/heating unit, was not able to set it to low fan setting. Kept waiting up due to ac/heating unit noise. Also, would be nice to offer breakfast during the week days m-f. Carpet in room separating at seam. Shower door hardware at front area looked dirty and very aged. Room basically needs refreshing.
2024 年 2 月入住 1 晚
Alycia 于 2024年02月3日 的回复
Hi James,Thank you for leaving us a review. I'm sorry to hear that your stay was less than perfect. We have room renovation plans in the works and we will be starting to have everyday breakfast items available in our market all week. We hope you will stay with us sometime in the future!

10/10 超赞

John

与配偶出行
满意:住宿条件和设施
Like it
2024 年 1 月入住 1 晚
Alycia 于 2024年01月28日 的回复
Thank you for the review, we hope you'll be back soon!

6/10 一般

Alex

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 3 晚

10/10 超赞

joe

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful property, receptionist are truly the nicest people, helpful. The restaurant to the arcade to the weight room, just an outstanding stay. The only thing I couldn’t enjoy was the hot tub, chemicals were too strong for the eyes and lungs. But again everything else was excellent very nice property and the pool is nice and warm with a cool basketball hoop for the kids to play. Will be back again.
2024 年 1 月入住 1 晚
Alycia 于 2024年01月17日 的回复
Hi Joe,Thanks so much for leaving a review! I'm sorry to hear about the hot tub, but glad you enjoyed the rest of your stay - we hope to see you soon!

10/10 超赞

Patricia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Alycia 于 2024年01月17日 的回复
Thank you for your review!

10/10 超赞

Lorrie

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Alycia 于 2024年01月17日 的回复
Thanks so much for leaving a review, we hope to see you soon!

10/10 超赞

Janet

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bright, airy, clean, close to everything.
2023 年 12 月入住 1 晚
Alycia 于 2024年01月17日 的回复
Thanks so much for leaving a review, we hope to see you soon!

10/10 超赞

Steven

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. So much to do.
2023 年 12 月入住 1 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review! We hope you can visit when everything is open in the summer!

10/10 超赞

linda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2023 年 12 月入住 1 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review, we hope you can visit us again soon!

10/10 超赞

Brian

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review!

10/10 超赞

Sean

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review, we hope you can visit us again soon!

10/10 超赞

Tammy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tammy S.
Check in and out was a breeze. Dinner at The Mainland was very good and Austin our waiter was friendly and awesome. Will definitely go back!
2023 年 12 月入住 1 晚
Alycia 于 2023年12月30日 的回复
Hi Tammy,Thanks for leaving a review - we're glad you had a great time, hope we'll see you sometime soon!

10/10 超赞

arthur

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alycia 于 2024年01月1日 的回复
Thank you for your review, we hope you can visit us again soon!

10/10 超赞

Karen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely lobby, clean room, great restaurant. Staff was professional and attentive.
2023 年 12 月入住 3 晚
Alycia 于 2023年12月27日 的回复
Thank you, Karen - we hope you visit us again soon!

10/10 超赞

Gary

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay!
Quick easy check in
2023 年 12 月入住 1 晚
Alycia 于 2023年12月27日 的回复
Thank you - we're so glad you enjoyed your stay!

10/10 超赞

Corrie-Ann

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review, we hope you can visit us again soon!

10/10 超赞

Anthony

满意:清洁度、员工和服务、住宿条件和设施
Wonderful to stay at the shore.
Alycia 于 2024年02月8日 的回复
Hi Anthony,We're glad you had a nice time, we hope to see you again once it's warmer!

10/10 超赞

Cheryl

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The friendly atmosphere and cleanliness of the hotel.
2023 年 12 月入住 1 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review, we hope you can visit us again soon!

10/10 超赞

Danyelle

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property and location, lots to do.
2023 年 11 月入住 2 晚
Alycia 于 2024年01月17日 的回复
Thanks so much for leaving a review, we hope to see you soon!

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Alycia 于 2024年01月1日 的回复
Thank you for your review, we hope you can visit us again soon!

10/10 超赞

Carolyn

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
A very pleasant experience
2023 年 11 月入住 2 晚
Alycia 于 2023年12月3日 的回复
Thank you for your review - we're glad you had a great time!

8/10 还可以

Rudolph

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Eugene

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The restaurant from the service, food and the prices were excellent. The room was very nice. We will be staying again.
2023 年 11 月入住 1 晚
Alycia 于 2023年12月3日 的回复
Thanks so much! We hope you come back soon.

10/10 超赞

Robert,New York

2023 年 10 月入住 1 晚

10/10 超赞

Myeong Deog

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay!
2023 年 10 月入住 2 晚

10/10 超赞

Cassie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a great family friendly hotel!
2023 年 10 月入住 1 晚

10/10 超赞

Kristin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel and facilities, clean and spacious rooms. Very friendly staff, will be back!
2023 年 10 月入住 1 晚
Alycia 于 2023年10月14日 的回复
Thank you, Kristin! We are so happy you had a nice time, come back soon!

10/10 超赞

Sue

2023 年 10 月入住 1 晚

10/10 超赞

Andrew A

2023 年 10 月入住 1 晚