4 間餐廳;供應早餐、午餐、晚餐;意大利菜

拉米大溫泉酒店的評價

4.5 out of 5
拉米大溫泉酒店
Al Seef District, Manama

評價

7.6

不錯

10 分評分,優異;124 則評價中有 41 則" "
8 分評分,不錯;124 則評價中有 42 則" "
6 分評分,一般;124 則評價中有 19 則" "
4 分評分,欠佳;124 則評價中有 11 則" "
2 分評分,很差;124 則評價中有 11 則" "

7.8/10 

整潔度

7.4/10 

職員與服務

5.8/10 

設施服務

7.8/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

Joao

伴侶同遊
讚好:設施服務
.
於 2024 年 5 月住了 1 晚

6/10 一般

Fatima

於 2024 年 4 月住了 1 晚

4/10 欠佳

Khalid (Riyadh)

多人同遊
不滿:職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 3 晚
Ramee Grand Hotel & Spa 於 2024年4月23日的回應
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

6/10 一般

Rakan

商務旅客
讚好:整潔度和住宿狀況
Nice hotel if you like lively or loud music vibes the whole time. Several loud music restaurants and bars I felt it’s too much. Overall not bad
於 2024 年 2 月住了 1 晚
Ramee Grand Hotel & Spa 於 2024年2月8日的回應
Dear Rakan,Thank you for your feedback! We appreciate your kind words about our hotel. We understand that the lively music vibe may not be for everyone, and we apologize if it felt overwhelming to you. We'll definitely take your comments into consideration and strive to create a better balance in the future. We hope you had a pleasant overall experience with us. If there's anything else we can do to enhance your stay, please let us know.

8/10 不錯

Ali

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Ramee Grand Hotel & Spa 於 2023年11月23日的回應
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

10/10 優異

Khaled

Thanks for your service
於 2023 年 8 月住了 1 晚

4/10 欠佳

Paul

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2023 年 3 月住了 4 晚

2/10 很差

JJ

於 2023 年 2 月住了 1 晚

2/10 很差

Yaqoub

多人同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Bad
於 2022 年 9 月住了 2 晚

4/10 欠佳

Karl

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The property looks old now. The hallways are not clean and the rooms need to be upgraded.
於 2022 年 7 月住了 1 晚
Reservation 於 2022年8月11日的回應
Dear Mr. Karl, Thank you and we appreciate your feedback and apologize for the inconvenience caused during you stay. We will assure this will not occur anymore in your future stay.

2/10 很差

Elaine (London)

不滿:整潔度、職員與服務、設施服務和住宿狀況
The hotel is dirty and falling apart. Should not have 5 stars, 3 max.
於 2022 年 6 月住了 1 晚
Reservation 於 2022年8月11日的回應
Dear Ms. Elaine, We thank you for the feedback and apologize for the inconvenience caused during your stay. We will assure this will not occur anymore in your next stay. Regards,

6/10 一般

Nada

多人同遊
讚好:整潔度和客房舒適度
Reception needs improvement
Nice for the price but very slow in check in/out
於 2021 年 11 月住了 1 晚

6/10 一般

Saleh

於 2021 年 12 月住了 1 晚

6/10 一般

Jovie Marie

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was a general stay
於 2021 年 11 月住了 1 晚

6/10 一般

Dhaifallah

家人同遊
不滿:職員與服務
Building is in crowded area, entrance and exit from facility not smooth, parking not arranged well Curtain not good and bathroom area big but not in good condition
於 2021 年 11 月住了 1 晚

2/10 很差

真實旅客

多人同遊
不滿:整潔度、職員與服務和住宿狀況
Poor hotel facilities and quality, was my favorite, but it seems that they have countless issues..
於 2021 年 8 月住了 3 晚

10/10 優異

Qasim

於 2019 年 11 月住了 1 晚

8/10 不錯

Azzam

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 1 晚
. 於 2020年2月27日的回應
Dear Valued Guest, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservations

8/10 不錯

Srinivasa

於 2020 年 2 月住了 2 晚
Ramee Grand Hotel & Spa 於 2023年11月7日的回應
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

8/10 不錯

Unnikrishnan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
. 於 2020年2月2日的回應
Dear Valued Guest, Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. We would like to let you know that we take all your comments seriously as these are very vital for us to continue improving our facilities to provide our guests a pleasant stay with us. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon. Best regards, Reservations

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
部屋が広くゆったりしている
於 2020 年 1 月住了 1 晚
D 於 2020年1月31日的回應
Dear Valued Guest, Greetings! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Reservations

6/10 一般

MOHAMMAD

讚好:整潔度、職員與服務和住宿狀況
التجربة رائعه ولكن يعتبر السعر غالي على السويت
於 2020 年 1 月住了 2 晚
d 於 2020年1月31日的回應
Dear Valued Guest, Greetings! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Reservations

8/10 不錯

Emad

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
' 於 2020年1月8日的回應
Dear Mr. Emad, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservations

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Nice hotel
於 2019 年 12 月住了 4 晚
1 於 2019年12月14日的回應
Dear Valued Guest, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservations

4/10 欠佳

Abdullah

讚好:整潔度
不滿:職員與服務
於 2019 年 11 月住了 1 晚
d 於 2019年11月29日的回應
Dear Valued Guest, Greetings! We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservations

10/10 優異

fahad

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ممتاز الفندق .. وفيه مكان باللوبي للسهرات مثل البار مع وجود مطرب اللي مايحبون هالشغلات حبيت أنبهكم فقط
於 2019 年 10 月住了 2 晚
d 於 2019年11月21日的回應
Dear Valued Guest, Greetings! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Reservations

10/10 優異

Riyad

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing hotel after long business day
Friendly, welcoming staff with easy check in/out. Breakfast was up to the level. Spacious and well equipped room. House keeping deserve special appreciation. will stay there again.
於 2019 年 10 月住了 3 晚
d 於 2019年11月21日的回應
Dear Valued Guest, Greetings! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Reservations

8/10 不錯

Ali

讚好:整潔度、住宿狀況和客房舒適度
موقع رائع
موقع جميل جدا. قريب من مول السيف و الستي سنتر يعتبر في ضاحية السيف
於 2019 年 10 月住了 2 晚
d 於 2019年11月21日的回應
Dear Valued Guest, Greetings! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Reservations

6/10 一般

Mohammed

家人同遊
不滿:整潔度
於 2019 年 9 月住了 1 晚
1 於 2019年10月1日的回應
Dear Mr. Mohammed, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

10/10 優異

真實旅客

於 2019 年 9 月住了 1 晚
- 於 2019年10月1日的回應
Dear Valued Guest, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

6/10 一般

真實旅客

於 2019 年 9 月住了 1 晚
- 於 2019年10月1日的回應
Dear Valued Guest, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

10/10 優異

Ahmed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
- 於 2019年10月1日的回應
Dear Mr. Ahmed, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

8/10 不錯

Ohoud

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
تطوير سبل الراحة
كان حلو الإقامة المكان نظيف وحلو وأسلوبهم حلو بس كان عيبهم ان الحمام مافي شطاف وكان الموضوع مزعج
於 2019 年 8 月住了 2 晚
- 於 2019年10月1日的回應
Dear Mr. Ohoud, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

6/10 一般

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
- 於 2019年10月1日的回應
Dear Valued Guest, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

8/10 不錯

NASSER

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
الفندق يحتاج الى ترمي جديد حيث ورق الجدران مفكك
於 2019 年 7 月住了 1 晚
a 於 2019年8月16日的回應
Dear Mr. Nasser, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

10/10 優異

Jawad

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
a 於 2019年8月8日的回應
Dear Mr. Jawad, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
رحلة بدون تخطيط
الفندق يمتاز بالهدوء والراحة وقريب من المجمعات
於 2019 年 7 月住了 1 晚
a 於 2019年8月8日的回應
Dear Sir/ Madam, Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. We would like to let you know that we take all your comments seriously as these are very vital for us to continue improving our facilities to provide our guests a pleasant stay with us. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon Best regards, Reservation

2/10 很差

真實旅客

不滿:整潔度、職員與服務、設施服務和住宿狀況
Hotel was completely uncooperative in regards of my cancellation request and late check-in request. They either did not answer my call or kept me on hold and hung up. I will not book with them again.
於 2019 年 7 月住了 1 晚
a 於 2019年7月27日的回應
Dear Sir/Madam, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa Best regards, Reservation Team.

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and well maintained , the place is not over priced like other hotels
於 2019 年 7 月住了 1 晚
a 於 2019年7月27日的回應
Dear Sir/Madam, Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon Best regards, Reservation Team

6/10 一般

真實旅客

於 2019 年 4 月住了 1 晚
Best regards, Reservation Team. 於 2019年5月5日的回應
Dear Sir/Madam, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa

4/10 欠佳

Noora

不滿:整潔度、職員與服務和客房舒適度
Bad choice
I don’t like the hotels
於 2019 年 3 月住了 6 晚
Best regards, Reservation Team. 於 2019年4月27日的回應
Dear Ms. Noora, Warm Greetings from Ramee Grand Hotel & Spa. We would like to thank you for sharing your Accommodation feedback with us, kindly note that your opinion and feedback is very important for us and highly marked in our consideration in order to improve our service and to be able to meet your expectations for the next visit. Looking forward to welcoming your next stay at Ramee Grand Hotel & Spa

2/10 很差

真實旅客

家人同遊, 商務旅客
不滿:整潔度、職員與服務和住宿狀況
Booked a non-smoking room, and the room smells cigarette, plus we saw cigarette left over in the bathroom behind the curtain. The recepiton lady (moroccan) lady she was very rude in her way of talking with us, she wasnt welcoming us at all!, we reported that the room was very dirty, then they switched us to couple of other similar rooms, but they were all unclean and smell cigarette, untill they gave us a suite which was also unclean, and that was their last offer, since we cant get our money back (the receptionist said) to go to another hotel. Not recommended at all.
於 2019 年 3 月住了 2 晚
Ramee Grand Hotel & Spa 於 2024年2月2日的回應
Dear Guest,Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to provide a clean and comfortable environment for all guests, and we deeply regret that we fell short of your expectations.We take your feedback seriously and have shared it with our management team to address the issues with the room cleanliness and cigarette smell. We are committed to providing exceptional service, and we assure you that necessar

4/10 欠佳

Mohammad

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
SAVE YOUR MONEY AND GO FOR A REAL 5 STAR HOTEL
This hotel shouldn’t be a 5 star hotel. The service is extremely poor. First they charge you 1 BD for delievring a bucket of ice to your room!!!! I’ve never heard of this and for sure it’s not a thing 5 star hotels do. Plus, I called for my room to be cleaned by 9am and returned by noon to find out that it wasn’t even touched. On the same day, the elevateor stopped working and I had to take the stairs from the 21st floor at 2pm. The parking needs cleaning and it feels, trash here and there and looks dirty. The rooms needs to be checked for mold cuz my allergies started acting up every time I turn the AC on. Hot water was weak and not even that hot. WiFi was terrible. This is my worst stay in Bahrain ever. Save your money and go to a better hotel.
於 2019 年 3 月住了 2 晚
Best regards, Reservation Team. 於 2019年4月27日的回應
Mr. Mohammad, Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. We would like to let you know that we take all your comments seriously as these are very vital for us to continue improving our facilities to provide our guests a pleasant stay with us. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon

6/10 一般

abdulaziz

لم يتم تنظيف مطفاة السجائر بعد المستأجرين قبلي + حنفيات الحمام قديمة !!!
於 2019 年 3 月住了 1 晚
Best regards, Reservation Team. 於 2019年4月27日的回應
Dear Mr. Abdulaziz, Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. We would like to let you know that we take all your comments seriously as these are very vital for us to continue improving our facilities to provide our guests a pleasant stay with us. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon

6/10 一般

真實旅客

於 2019 年 2 月住了 1 晚
Best regards, Reservation Team 於 2019年4月27日的回應
Dear Sir/Madam, Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. We would like to let you know that we take all your comments seriously as these are very vital for us to continue improving our facilities to provide our guests a pleasant stay with us. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon

8/10 不錯

sara

讚好:職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Kumar Ashwani 於 2019年2月26日的回應
Warm greetings from Ramee Grand Hotel and Spa - SEEF team. We greatly appreciate that you took the time to share your opinion about us and your stay here as it is very important for us that our guests’ experiences are shared. We would like to let you know that we take all your comments seriously as these are very vital for us to continue improving our facilities to provide our guests a pleasant stay with us. Thank you again for your comments and we hope that we will have the opportunity to welcome you back again to the Ramee Grand Hotel and Spa - SEEF soon Best regards, Kumar Ashwani

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
تجربة رائعة
جميلة جداً
於 2019 年 1 月住了 1 晚
Kumar Ashwani 於 2019年2月27日的回應
On behalf of the management and the whole team of Ramee Grand Hotel and Spa - SEEF , I would like to thank you for staying with us and for sharing your insightful feedback. We greatly appreciate that you took the time to share your opinion about your stay and experiences with us as these are very vital for us to continue improving our guest’s experiences. It is indeed very disappointing to know you did not enjoy your overall experience with us and regrettable you were not satisfied during your visit. Rest assured, your review is taken very seriously as it is our goal to consistently provide superior service and experiences to our guests and your comments are very important to us . We would definitely rectify this in order to develop our ongoing commitment to the provision of exemplary personalized service. Our goal is to excel at exceeding our guests’ expectations and deliver a truly differentiated hotel experience. Once again, thank you again for your comments and we hope that you will give us another chance to serve you on your next visit to Bahrain so that we can give you the level of satisfaction that you are looking for and make sure you will have the best stay experience with us. Our team would very much appreciate to be able to get in touch with you privately to discuss your experiences in more detail. Look forward to speaking to you and hopefully welcome you back to the Ramee Grand Hotel and Spa - SEEF in the near future. Best regards, Kumar Ashwani Resident / Hotel Manager gm@rameegrandbahrain.com

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel in a Good location with nice prices.
於 2018 年 12 月住了 1 晚
Ramee Grand Hotel & Spa 於 2024年2月2日的回應
Dear Guest,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide a great experience for our guests, and we're glad that you found our location convenient and our prices reasonable. We appreciate your support and look forward to welcoming you back in the future.

4/10 欠佳

Latifa

不滿:整潔度和職員與服務
توفي
التلفزيون خربان وتواصلت كم مره وبلغتهم وما في اجابه النضافه غير جيده
於 2019 年 1 月住了 2 晚
Kumar Ashwani 於 2019年2月27日的回應
On behalf of the management and the whole team of Ramee Grand Hotel and Spa - SEEF , I would like to thank you for staying with us and for sharing your insightful feedback. We greatly appreciate that you took the time to share your opinion about your stay and experiences with us as these are very vital for us to continue improving our guest’s experiences. It is indeed very disappointing to know you did not enjoy your overall experience with us and regrettable you were not satisfied during your visit. Rest assured, your review is taken very seriously as it is our goal to consistently provide superior service and experiences to our guests and your comments are very important to us . We would definitely rectify this in order to develop our ongoing commitment to the provision of exemplary personalized service. Our goal is to excel at exceeding our guests’ expectations and deliver a truly differentiated hotel experience. Once again, thank you again for your comments and we hope that you will give us another chance to serve you on your next visit to Bahrain so that we can give you the level of satisfaction that you are looking for and make sure you will have the best stay experience with us. Our team would very much appreciate to be able to get in touch with you privately to discuss your experiences in more detail. Look forward to speaking to you and hopefully welcome you back to the Ramee Grand Hotel and Spa - SEEF in the near future. Best regards, Kumar Ashwani Resident / Hotel Manager gm@rameegrandbahrain.com

6/10 一般

真實旅客

讚好:職員與服務
不滿:整潔度和客房舒適度
於 2019 年 1 月住了 1 晚
Kumar Ashwani 於 2019年2月27日的回應
On behalf of the management and the whole team of Ramee Grand Hotel and Spa - SEEF , I would like to thank you for staying with us and for sharing your insightful feedback. We greatly appreciate that you took the time to share your opinion about your stay and experiences with us as these are very vital for us to continue improving our guest’s experiences. It is indeed very disappointing to know you did not enjoy your overall experience with us and regrettable you were not satisfied during your visit. Rest assured, your review is taken very seriously as it is our goal to consistently provide superior service and experiences to our guests and your comments are very important to us . We would definitely rectify this in order to develop our ongoing commitment to the provision of exemplary personalized service. Our goal is to excel at exceeding our guests’ expectations and deliver a truly differentiated hotel experience. Once again, thank you again for your comments and we hope that you will give us another chance to serve you on your next visit to Bahrain so that we can give you the level of satisfaction that you are looking for and make sure you will have the best stay experience with us. Our team would very much appreciate to be able to get in touch with you privately to discuss your experiences in more detail. Look forward to speaking to you and hopefully welcome you back to the Ramee Grand Hotel and Spa - SEEF in the near future. Best regards, Kumar Ashwani Resident / Hotel Manager gm@rameegrandbahrain.com