2/10 糟糕
真实旅客
2019年01月10日
不满意：清洁度、住宿条件和设施、客房舒适度
Warning: this hotel can not be trusted
We booked one year in advance four room named "standard double room with sea view" and expected to get the rooms that are represented in hotels.com web pages. When we arrived, they gave us very poor and bad cottages. The condition of the cottages were similar to cheap hostels. They did not have toilet/shower, no aircondition and it was really dirty there (e.g.bedsheets were not changed..). Also because the walls are not proper walls, it was FULL OF mosquitos. There is no mosquito net on top to bed so it was impossible to sleep. I think they overbooked the hotel and forgot our stay but they never even admitted that and did not say sorry. I had to fight with them a lot to get the rooms that we booked. After 1 night we were so angry and they finally agreed to move us to other hotel to wait that our rooms will be available. Our 3 last night we stayed in the rooms that we booked. Those rooms were in the main building and they were fine. However, this place can not be trust and I would never book an accommodation from them again.
真实旅客
2018 年 12 月入住 7 晚