I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam
Brian
於 2023 年 10 月住了 8 晚
2/10 很差
christopher
家人同遊
2022 年 12 月 28 日
不滿:整潔度
DO NOT GO THERE !!!!!!!!!!!!!!!
The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!
christopher
於 2022 年 12 月住了 4 晚
10/10 優異
真實旅客
2021 年 4 月 5 日
讚好:整潔度和客房舒適度
真實旅客
於 2021 年 3 月住了 2 晚
4/10 欠佳
Julius mel
家人同遊
2020 年 1 月 25 日
不滿:客房舒適度
Julius mel
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
2019 年 12 月 29 日
真實旅客
於 2019 年 12 月住了 1 晚
2/10 很差
JEEMIN
商務旅客
2019 年 12 月 22 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
JEEMIN
於 2019 年 12 月住了 1 晚
2/10 很差
真實旅客
2019 年 12 月 8 日
不滿:設施服務
真實旅客
於 2019 年 11 月住了 1 晚
2/10 很差
Nicholas
家人同遊
2019 年 11 月 13 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night.
On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there.
There wasn’t enough blankets for everyone.
The ac was only in one room so one room was always cold and the other room was hot.
The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them.
HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!
Nicholas
於 2019 年 10 月住了 4 晚
6/10 一般
joji luis A.
2019 年 10 月 28 日
讚好:整潔度、職員與服務和客房舒適度
The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.
joji luis A.
於 2019 年 10 月住了 2 晚
2/10 很差
Angel (California)
家人同遊
2019 年 10 月 4 日
不滿:設施服務和住宿狀況
No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?
Angel
於 2019 年 9 月住了 3 晚
2/10 很差
luke (seoul)
家人同遊
2019 年 9 月 15 日
不滿:職員與服務和設施服務
no one there!!!
i dont know where key is!!!
and wifi is dosent work!!!
i never this residence!!
just provided one towel and no shower gel something like that..
i dont recommend this residence!!!
DO NOT BOOK HERE!!!
Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well
Zyra
於 2019 年 7 月住了 2 晚
8/10 不錯
真實旅客
2019 年 7 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.
真實旅客
於 2019 年 7 月住了 4 晚
4/10 欠佳
真實旅客
家人同遊
2019 年 5 月 9 日
不滿:設施服務
Lack of toilet papers, diswashing liquid, not allowed to cook, hard to contact the person to clean the property, looks like he doesn't want to answer. Lack of properand sufficient utensils.
真實旅客
於 2019 年 5 月住了 5 晚
4/10 欠佳
真實旅客
2019 年 5 月 5 日
讚好:整潔度
不滿:職員與服務和住宿狀況
真實旅客
於 2019 年 5 月住了 2 晚
10/10 優異
Joel
2019 年 4 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Joel
於 2019 年 4 月住了 6 晚
4/10 欠佳
真實旅客
商務旅客
2019 年 3 月 30 日
讚好:住宿狀況
不滿:職員與服務
Place was very hard to find. People didn't like going through the 2nd party (expedia).
真實旅客
於 2019 年 3 月住了 1 晚
2/10 很差
jane
2019 年 1 月 14 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible service
Hotel was a hoax. They did not have my reservation.
jane
於 2019 年 1 月住了 1 晚
4/10 欠佳
真實旅客
家人同遊
2019 年 1 月 11 日
不滿:職員與服務和設施服務
We wanted to spend last few nights in a nice place where we could cook own food have a bit more room and 2 big beds and be close to the mall. We did not get 2 king beds cooking in the kitchen was not allowed only allowed to use microwave oven and kettle cupboards were broken and dirty and wired closed. We had a list of all channels to watch on tv but could not watch them because they had not paid for sky subscription so only had 2 local channels on tv to watch in tagalog. Shower was absolutely useless and the one thing i was looking for to after being in provinces. Pool was not free to use and dirty. The mall was to far to walk to all the time with 2 small children so ended up using taxi a lot wich we did not want to do. Check in time is 3pm and in the room rules they state that it is a first ones to check in get there rooms they booked. We would not recommend this place to anyone better off staying in a hotel somewhere else very disappointing and confusing place.
真實旅客
於 2019 年 1 月住了 3 晚
4/10 欠佳
真實旅客
2018 年 12 月 26 日
真實旅客
於 2017 年 7 月住了 1 晚
4/10 欠佳
Donald
2018 年 12 月 17 日
讚好:整潔度
不滿:職員與服務和住宿狀況
Hot water didn’t work. Called in about it and no one came to do anything about it.
Donald
於 2018 年 12 月住了 2 晚
6/10 一般
Paul
2018 年 9 月 30 日
讚好:整潔度
It’s a basic accommodation.
It’s a mixed review.
Realised that this is not a luxury location, these are private apartments that are rented out. Therefore what you get depends on the individual owners. We had two rooms, one basic the other good quality.
Before you arrive you need to call the agents to let them know you are on the way. This way they can meet you in reception. We had a problem that after a 14 hour flight we missed the messages so agents knocked on door at 11pm for deposit. Also make it very clear if you have a morning flight to catch as they have to check the room to return the cash deposit.
We booked rooms with a sofa bed. You have to ask for the extra bedding.
It may sound like a total moan. But we got what we paid for and are happy.