Dear Traveler,
Warmest Greetings from Red Planet Hotels Amorsolo!
Thank you for choosing to stay with us and for taking the time to post your rating here in Google. It was our pleasure serving you.
As a value hotel, Red Planet focuses on what is important to our customers: location, value, and cleanliness--and thank you for your observations.
Thank you for the ratings and we look forward to welcoming you back in the future!
Sincerely Yours,
Jessamine Sade-Catacutan
Hotel Manager
Dear Valued Guest,
Thank you for taking the time to write a review about your stay at Red Planet Hotels Amorsolo. We appreciate the feedback that we get from our guests as it gives us the opportunity to make our products and services better.
As a value hotel, Red Planet focuses on what is important to our customers: location, value, and cleanliness--and we’re taking note of your observations.
Thank you for your continuous patronage and we look forward to welcoming you again!
Sincerely Yours,
Jessamine Sade-Catacutan
Hotel Manager
8/10 不錯
Shu-Te
商務旅客
2019年10月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I still will choice Red Planet Amorsolo next time
The location is fine if you business trip few days at Makati, you don’t worry about traffic because can take a walk to reach your destination place, by the way, easy to find restaurant for eating dinner
Shu-Te
於 2019 年 10 月住了 3 晚
Jessa 於 2019年11月6日的回應
Dear Ms. Shu-Te,
Thank you for your valuable feedback. We are delighted for choosing Red Planet Hotels Amorsolo as your preferred choice of accommodation.
Thank you very much for your observations. We will continue to strive to deliver the best value service offering you truly deserve.
Again, we thank you for your feedback. We look forward in serving you again.
Sincerely Yours,
Jessamine Sade-Catacutan
Hotel Manager
Dear Traveler,
Thank you for taking the time to write a review about your stay at Red Planet Hotels Amorsolo. We appreciate the feedback that we get from our guests as it gives us the opportunity to make our products and services better.
We regret to find out that you were not exactly pleased to our amenities during your stay. As a value hotel, Red Planet focuses on what is important to our customers: location, value, and cleanliness--and it is unfortunate that you did not find the services you were expecting. We would like to apologize for the inconvenience we have caused you with regards to our bathroom cleanliness. Your detailed review indeed painted a picture of how you greatly wanted to help us improve with our service. We're taking note of your observations. I assure you it will be brought up to our housekeeping department for their improvement. We will continue to strive to deliver the best value service offering you truly deserve.
Again, thank you for your feedback and we look forward to welcoming you again!
Sincerely Yours,
Jessamine Sade-Catacutan
Hotel Manager
8/10 不錯
CHUNLEI
2019年7月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
價格合宜
終於住到一次無論是wifi功能、線上客服都正常的 red planet,希望是維修過後的成果,即便價位比以前高了一些,不過還是值得。
CHUNLEI
於 2019 年 7 月住了 1 晚
Jessa 於 2019年7月12日的回應
Dear Ms. CHUNLEI,
Thank you for taking the time to write a review about your stay at Red Planet Hotels Amorsolo. We appreciate the feedback that we get from our guests as it gives us the opportunity to make our products and services better.
As a value hotel, Red Planet focuses on what is important to our customers: location, value, cleanliness and good service. Thank you for taking note of your observations. We will continue to strive to deliver the best value service offering you truly deserve.
Again, thank you for your feedback and we look forward to welcoming you again!
Sincerely Yours,
Jessamine Sade-Catacutan, Hotel Manager
10/10 優異
Sheng-Chieh
2019年6月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sheng-Chieh
於 2019 年 5 月住了 3 晚
Jessa 於 2019年7月30日的回應
Dear Ms. Sheng-Chieh,,
Thank you for your valuable feedback. We are delighted to be given the opportunity to welcome you to Red Planet Hotels Amorsolo. Thank you for selecting us as your preferred choice of accommodation.
Again, we thank you for your feedback. We look forward in serving you again.
Sincerely Yours,
Jessamine Sade-Catacutan
Hotel Manager
8/10 不錯
Chin yu
2018年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chin yu
於 2018 年 11 月住了 2 晚
10/10 優異
真實旅客
2018年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Counter service staff is very friendly, comfortable and clean environment, a good place. There are convenience stores downstairs, eating a lot of things nearby, very convenient!
真實旅客
於 2018 年 1 月住了 1 晚
Jain 於 2018年2月10日的回應
Dear Guest,
Thank you very much for taking time and providing feedback regarding your stay with us, I am pleased to know that you acknowledged our facilities and staff which we do take pride in. Looking forward on your next stay.
Yours truly,
Jainzer P.
Hotel Manager
Dear namo,
Warm Greetings from Red Planet Manila Amorsolo!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Yours truly,
Jainzer Daz-Patromo
Hotel Manager
10/10 優異
Wen-Cheng
2018年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wen-Cheng
於 2017 年 12 月住了 1 晚
10/10 優異
顥璋
2017年11月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
顥璋
於 2017 年 10 月住了 3 晚
8/10 不錯
Kam Hung
2017年10月11日
讚好:整潔度和職員與服務
Kam Hung
於 2017 年 10 月住了 4 晚
10/10 優異
真實旅客
2017年9月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 9 月住了 1 晚
4/10 欠佳
ki (taiwan)
2017年9月19日
不滿:整潔度、住宿狀況和客房舒適度
very disappointed,
No refrigerator is very disappointed, no desk chairs for office is very practical, but the washing equipment is great, hope to be better! Thank you!
Dear Te Lung,
Greetings from Red Planet Amorsolo!
Thank you so much for giving us a 5-star rating. We are glad that you had an excellent stay with us. Hope to see you again here soon!
Kind regards,
Vina
CLEAN AND VALUEABLE ROOM BUT FAR AWAY FROM NAIA AIR PORT.
真實旅客
10/10 優異
jing (China)
2015年11月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good
jing
10/10 優異
xiaodong (China)
2015年11月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
verygood
xiaodong
6/10 一般
真實旅客
2015年9月6日
讚好:整潔度和職員與服務
糟糕的隔音, 房間間隔用輕磚, 完全聽到傍邊房間的最細微聲音
糟糕的隔音, 房間間隔用輕磚, 完全聽到傍邊房間的最細微聲音
真實旅客
6/10 一般
Eric
伴侶同遊
2024年4月14日
讚好:職員與服務
The sheets were soiled in mildew and we were t told breakfast would be brought at 7am so we were just waking up. Coffee would have been nice too
Eric
於 2024 年 4 月住了 1 晚
HM 於 2024年4月16日的回應
Hi Eric,We appreciate your feedback at Red Planet Hotel Makati Amorsolo and thank you for letting us know about the issues that you experienced during your recent stay. I'm sorry to hear that the linen set up in your room isn't up to your expectations. Your comfort is our priority, and I want to ensure that we address this promptly. We hope you still consider us on your future visits to Makati. Sincerely,Jhoanna GasisHotel Manager
10/10 優異
Gerlie
2024年3月6日
讚好:整潔度、職員與服務和住宿狀況
Peaceful
Gerlie
於 2024 年 3 月住了 2 晚
HM 於 2024年3月15日的回應
Hi Gerlle,Thank you for choosing to stay at Red Planet Hotel Makati Amorsolo. We are happy that you find the place, peaceful. It would be such a pleasure to personally welcome you back to our property,Sincerely,Jhoanna GasisHotel Manager
8/10 不錯
John
2024年1月1日
讚好:整潔度、職員與服務和住宿狀況
The garbge bin should have been bigger because for a whole day stay it is not enough space for it especially when you order or buy something outside
John
於 2023 年 12 月住了 1 晚
HM 於 2024年3月15日的回應
Hi John, Thank you for taking the time to write a review. We appreciate your comment and regret to hear thatyou were disappointed with the size of the trash bin that we placed in the room. Rest assured that we will consider this suggestion. We hope to see you again in the near future.Sincerely, Jhoanna GasisHotel Manager
10/10 優異
Jocelyn
家人同遊
2023年12月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jocelyn
於 2023 年 12 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2024年1月2日的回應
Hi Jocelyn,Thank you for giving us a good rating. Truly it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,
10/10 優異
tristan (Iriga City)
家人同遊
2023年12月23日
讚好:整潔度、職員與服務和住宿狀況
tristan
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月24日的回應
Hi tristan,Thank you for giving us a positive rating. Truly, it was our pleasure to have you here, and we look forward to welcoming you back.Sincerely,
10/10 優異
Nixon
親子同遊
2023年12月22日
讚好:整潔度、職員與服務和住宿狀況
It's okay. No issues, nothing notable as well.
Nixon
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2024年1月2日的回應
Hi Nixon,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your experience.We value your comments as it is important for us to know how we are doing and where improvement is needed. We hope to have another opportunity to welcome you again soon.Sincerely,
10/10 優異
ferlen
2023年12月14日
ferlen
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月17日的回應
Hi ferlen,Thank you for taking the time to share your feedback. Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,
6/10 一般
Leoncio B
2023年12月11日
Leoncio B
於 2023 年 12 月住了 5 晚
Ratz Mateo, Hotel Manager 於 2024年1月2日的回應
Hi Leoncio,Thank you for taking the time to share your star rating. Our team hope that you will give us another opportunity to better serve you in the near future.Sincerely,
8/10 不錯
Ronald
2023年12月10日
讚好:整潔度和職員與服務
Ronald
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月13日的回應
Hi Ronald,Thank you for giving us the five stars rating. Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,
8/10 不錯
Edwin
2023年12月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Edwin
於 2023 年 11 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2023年12月7日的回應
Hi Edwin,Thank you for taking the time to share your feedback. Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,
10/10 優異
Mason
伴侶同遊, 商務旅客
2023年12月2日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
overall, great
Mason
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月7日的回應
Hi Mason,Thank you for sharing your positive feedback.Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,
4/10 欠佳
Thomas
伴侶同遊
2023年11月26日
不滿:整潔度、設施服務和住宿狀況
Fint nok værelse til pris og formål for en enkelt overnatning. Sæbedispenser låg faldt af hele tiden i badet da front låg var knækket af.
Dyne havde noget der lignede mug i fodenden. Loft var meget uhumsk i badeværelset. Ingen mulighed for en kop the på værelset ved ankomst.
Thomas
於 2023 年 11 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2023年11月29日的回應
Hi Thomas,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your experience.We value your comments as it is important for us to know how we are doing and where improvement is needed. We hope to have another opportunity to welcome you again soon.Sincerely,
6/10 一般
tristan (Iriga City)
親子同遊
2023年11月19日
讚好:整潔度、職員與服務和住宿狀況
The hotel had good parking. However, I mistakenly left a rechargeable toothbrush which I reported to the front desk twice, and twice they told me that they will update me. They never did. And I never got my personal item back.
tristan
於 2023 年 11 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2023年11月20日的回應
Hi tristan,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your experience.Please be informed that there are no other items left in the room, aside from the baby bib that was handed over upon check out. We regret that the front desk was not able to update you right away regarding the toothbrush. We would like to ensure you that this has been communicated to the department concerned for proper corrective action and ensure that no similar incident will take place again. Our team hope that you will give us another opportunity to better serve you in the future.Sincerely,
10/10 優異
ALVIN KOH
2023年10月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great value for the minimal price you pay!
It’s proximity to Makati Medical Center is our main reason we find Red Planet to be our appropriate hotel this part of Makati. Very well-maintained and convenient, and very respectful and welcoming staff.
ALVIN KOH
於 2023 年 10 月住了 4 晚
Ratz Mateo, Hotel Manager 於 2023年11月1日的回應
Hi ALVIN KOH,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your feedback.It will be my pleasure to share your kind compliments with the team, and this will certainly inspire our colleagues as we strive to deliver the highest standards of service to our valued guests. We look forward to the opportunity of welcoming you again soon.Sincerely,