外觀

馬卡蒂阿莫索羅紅色星球酒店的評價

3 out of 5
馬卡蒂阿莫索羅紅色星球酒店
99 Urban Avenue, Brgy. Pio Del Pilar, Makati

評價

8.0

很好

10 分評分,優異;472 則評價中有 158 則" "
8 分評分,不錯;472 則評價中有 201 則" "
6 分評分,一般;472 則評價中有 80 則" "
4 分評分,欠佳;472 則評價中有 14 則" "
2 分評分,很差;472 則評價中有 19 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

6.0/10 

設施服務

8.2/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

真實旅客

讚好:整潔度和職員與服務
於 2019 年 12 月住了 1 晚
Jessa 於 2019年12月11日的回應
Dear Traveler, Warmest Greetings from Red Planet Hotels Amorsolo! Thank you for choosing to stay with us and for taking the time to post your rating here in Google. It was our pleasure serving you. As a value hotel, Red Planet focuses on what is important to our customers: location, value, and cleanliness--and thank you for your observations. Thank you for the ratings and we look forward to welcoming you back in the future! Sincerely Yours, Jessamine Sade-Catacutan Hotel Manager

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房卡數量不足,無熱水
飯店很新,交通方便,房卡數量不足,電梯要刷卡,但只給一張房卡,跟櫃台索,告知沒有可用房卡。跟櫃台反映無熱水,第三天仍無熱水,請求換房,告知不可更換。
於 2019 年 11 月住了 2 晚
Jessa 於 2019年11月22日的回應
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Red Planet Hotels Amorsolo. We appreciate the feedback that we get from our guests as it gives us the opportunity to make our products and services better. As a value hotel, Red Planet focuses on what is important to our customers: location, value, and cleanliness--and we’re taking note of your observations. Thank you for your continuous patronage and we look forward to welcoming you again! Sincerely Yours, Jessamine Sade-Catacutan Hotel Manager

8/10 不錯

Shu-Te

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I still will choice Red Planet Amorsolo next time
The location is fine if you business trip few days at Makati, you don’t worry about traffic because can take a walk to reach your destination place, by the way, easy to find restaurant for eating dinner
於 2019 年 10 月住了 3 晚
Jessa 於 2019年11月6日的回應
Dear Ms. Shu-Te, Thank you for your valuable feedback. We are delighted for choosing Red Planet Hotels Amorsolo as your preferred choice of accommodation. Thank you very much for your observations. We will continue to strive to deliver the best value service offering you truly deserve. Again, we thank you for your feedback. We look forward in serving you again. Sincerely Yours, Jessamine Sade-Catacutan Hotel Manager

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
房間普通,但浴室臭
床不大,周遭環境有點危險的感覺,但到晚上還是不少中國人在附近出沒。鄰近有一些華人的餐廳及超市。晚上路滿暗的。 房間是還可以,但浴室滿臭的,應該是污水的味道。不完全推薦。
於 2019 年 10 月住了 3 晚
Jessa 於 2019年10月12日的回應
Dear Traveler, Thank you for taking the time to write a review about your stay at Red Planet Hotels Amorsolo. We appreciate the feedback that we get from our guests as it gives us the opportunity to make our products and services better. We regret to find out that you were not exactly pleased to our amenities during your stay. As a value hotel, Red Planet focuses on what is important to our customers: location, value, and cleanliness--and it is unfortunate that you did not find the services you were expecting. We would like to apologize for the inconvenience we have caused you with regards to our bathroom cleanliness. Your detailed review indeed painted a picture of how you greatly wanted to help us improve with our service. We're taking note of your observations. I assure you it will be brought up to our housekeeping department for their improvement. We will continue to strive to deliver the best value service offering you truly deserve. Again, thank you for your feedback and we look forward to welcoming you again! Sincerely Yours, Jessamine Sade-Catacutan Hotel Manager

8/10 不錯

CHUNLEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
價格合宜
終於住到一次無論是wifi功能、線上客服都正常的 red planet,希望是維修過後的成果,即便價位比以前高了一些,不過還是值得。
於 2019 年 7 月住了 1 晚
Jessa 於 2019年7月12日的回應
Dear Ms. CHUNLEI, Thank you for taking the time to write a review about your stay at Red Planet Hotels Amorsolo. We appreciate the feedback that we get from our guests as it gives us the opportunity to make our products and services better. As a value hotel, Red Planet focuses on what is important to our customers: location, value, cleanliness and good service. Thank you for taking note of your observations. We will continue to strive to deliver the best value service offering you truly deserve. Again, thank you for your feedback and we look forward to welcoming you again! Sincerely Yours, Jessamine Sade-Catacutan, Hotel Manager

10/10 優異

Sheng-Chieh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Jessa 於 2019年7月30日的回應
Dear Ms. Sheng-Chieh,, Thank you for your valuable feedback. We are delighted to be given the opportunity to welcome you to Red Planet Hotels Amorsolo. Thank you for selecting us as your preferred choice of accommodation. Again, we thank you for your feedback. We look forward in serving you again. Sincerely Yours, Jessamine Sade-Catacutan Hotel Manager

8/10 不錯

Chin yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Counter service staff is very friendly, comfortable and clean environment, a good place. There are convenience stores downstairs, eating a lot of things nearby, very convenient!
於 2018 年 1 月住了 1 晚
Jain 於 2018年2月10日的回應
Dear Guest, Thank you very much for taking time and providing feedback regarding your stay with us, I am pleased to know that you acknowledged our facilities and staff which we do take pride in. Looking forward on your next stay. Yours truly, Jainzer P. Hotel Manager

8/10 不錯

namo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
員工很友善,環境整潔也舒適,我住的房間有窗戶。 樓下就是7-11,附近也有些餐廳、超商及便利店很好。
於 2017 年 12 月住了 3 晚
Jain 於 2018年1月10日的回應
Dear namo, Warm Greetings from Red Planet Manila Amorsolo! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours truly, Jainzer Daz-Patromo Hotel Manager

10/10 優異

Wen-Cheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚

10/10 優異

顥璋

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 3 晚

8/10 不錯

Kam Hung

讚好:整潔度和職員與服務
於 2017 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚

4/10 欠佳

ki (taiwan)

不滿:整潔度、住宿狀況和客房舒適度
very disappointed,
No refrigerator is very disappointed, no desk chairs for office is very practical, but the washing equipment is great, hope to be better! Thank you!
於 2017 年 9 月住了 1 晚

8/10 不錯

CHUNLEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
機能良好、價格合宜的選擇。
在菲律賓住過很多紅星球連鎖店,唯一就這家浴室排水最沒問題,非常值得讚賞。附近有台灣人開的餐廳,飲料很道地,整理來說非常推薦。
於 2017 年 7 月住了 1 晚

6/10 一般

真實旅客

於 2017 年 6 月住了 2 晚

10/10 優異

YOUHAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
好喔
還不錯
於 2017 年 5 月住了 1 晚

8/10 不錯

MING I

讚好:整潔度和職員與服務
還可以,地點方便
方便清潔,不過房間小,沒冰箱,沒給水,也沒能煮開水
於 2017 年 5 月住了 4 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境好,設備新,洗澡熱水大
很好

10/10 優異

YUCHING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便又價格良好
非常好

8/10 不錯

Chang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

CHINHAO

fine

8/10 不錯

CHINHAO

讚好:職員與服務
fine

10/10 優異

YUCHING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便乾净价钱实在的饭店
非常好

10/10 優異

YUCHING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便乾淨的飯店,附近的牡丹餐廳好吃。
非常好。

8/10 不錯

HSIN-WEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

TE LUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Martin 於 2016年7月12日的回應
Dear Te Lung, Greetings from Red Planet Amorsolo! Thank you so much for giving us a 5-star rating. We are glad that you had an excellent stay with us. Hope to see you again here soon! Kind regards, Vina

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

HUI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

YUNG CHE (Taiwan)

讚好:整潔度、職員與服務和住宿狀況
員工服務好
員工服務好,房間略小.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Li Qun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
快捷连锁,但是感觉客房布置设计得比如家、汉庭之类敞亮,WIFI都不错,但是客房面积较小,这是国外的普遍问题。

6/10 一般

真實旅客

CLEAN AND VALUEABLE ROOM
CLEAN AND VALUEABLE ROOM BUT FAR AWAY FROM NAIA AIR PORT.

10/10 優異

jing (China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good

10/10 優異

xiaodong (China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
verygood

6/10 一般

真實旅客

讚好:整潔度和職員與服務
糟糕的隔音, 房間間隔用輕磚, 完全聽到傍邊房間的最細微聲音
糟糕的隔音, 房間間隔用輕磚, 完全聽到傍邊房間的最細微聲音

6/10 一般

Eric

伴侶同遊
讚好:職員與服務
The sheets were soiled in mildew and we were t told breakfast would be brought at 7am so we were just waking up. Coffee would have been nice too
於 2024 年 4 月住了 1 晚
HM 於 2024年4月16日的回應
Hi Eric,We appreciate your feedback at Red Planet Hotel Makati Amorsolo and thank you for letting us know about the issues that you experienced during your recent stay. I'm sorry to hear that the linen set up in your room isn't up to your expectations. Your comfort is our priority, and I want to ensure that we address this promptly. We hope you still consider us on your future visits to Makati. Sincerely,Jhoanna GasisHotel Manager

10/10 優異

Gerlie

讚好:整潔度、職員與服務和住宿狀況
Peaceful
於 2024 年 3 月住了 2 晚
HM 於 2024年3月15日的回應
Hi Gerlle,Thank you for choosing to stay at Red Planet Hotel Makati Amorsolo. We are happy that you find the place, peaceful. It would be such a pleasure to personally welcome you back to our property,Sincerely,Jhoanna GasisHotel Manager

8/10 不錯

John

讚好:整潔度、職員與服務和住宿狀況
The garbge bin should have been bigger because for a whole day stay it is not enough space for it especially when you order or buy something outside
於 2023 年 12 月住了 1 晚
HM 於 2024年3月15日的回應
Hi John, Thank you for taking the time to write a review. We appreciate your comment and regret to hear thatyou were disappointed with the size of the trash bin that we placed in the room. Rest assured that we will consider this suggestion. We hope to see you again in the near future.Sincerely, Jhoanna GasisHotel Manager

10/10 優異

Jocelyn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2024年1月2日的回應
Hi Jocelyn,Thank you for giving us a good rating. Truly it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,

10/10 優異

tristan (Iriga City)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月24日的回應
Hi tristan,Thank you for giving us a positive rating. Truly, it was our pleasure to have you here, and we look forward to welcoming you back.Sincerely,

10/10 優異

Nixon

親子同遊
讚好:整潔度、職員與服務和住宿狀況
It's okay. No issues, nothing notable as well.
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2024年1月2日的回應
Hi Nixon,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your experience.We value your comments as it is important for us to know how we are doing and where improvement is needed. We hope to have another opportunity to welcome you again soon.Sincerely,

10/10 優異

ferlen

於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月17日的回應
Hi ferlen,Thank you for taking the time to share your feedback. Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,

6/10 一般

Leoncio B

於 2023 年 12 月住了 5 晚
Ratz Mateo, Hotel Manager 於 2024年1月2日的回應
Hi Leoncio,Thank you for taking the time to share your star rating. Our team hope that you will give us another opportunity to better serve you in the near future.Sincerely,

8/10 不錯

Ronald

讚好:整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月13日的回應
Hi Ronald,Thank you for giving us the five stars rating. Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,

8/10 不錯

Edwin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2023年12月7日的回應
Hi Edwin,Thank you for taking the time to share your feedback. Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,

10/10 優異

Mason

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
overall, great
於 2023 年 12 月住了 1 晚
Ratz Mateo, Hotel Manager 於 2023年12月7日的回應
Hi Mason,Thank you for sharing your positive feedback.Truly, it was our pleasure to have you here, and we look forward to welcoming you back soon.Sincerely,

4/10 欠佳

Thomas

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Fint nok værelse til pris og formål for en enkelt overnatning. Sæbedispenser låg faldt af hele tiden i badet da front låg var knækket af. Dyne havde noget der lignede mug i fodenden. Loft var meget uhumsk i badeværelset. Ingen mulighed for en kop the på værelset ved ankomst.
於 2023 年 11 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2023年11月29日的回應
Hi Thomas,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your experience.We value your comments as it is important for us to know how we are doing and where improvement is needed. We hope to have another opportunity to welcome you again soon.Sincerely,

6/10 一般

tristan (Iriga City)

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel had good parking. However, I mistakenly left a rechargeable toothbrush which I reported to the front desk twice, and twice they told me that they will update me. They never did. And I never got my personal item back.
於 2023 年 11 月住了 2 晚
Ratz Mateo, Hotel Manager 於 2023年11月20日的回應
Hi tristan,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your experience.Please be informed that there are no other items left in the room, aside from the baby bib that was handed over upon check out. We regret that the front desk was not able to update you right away regarding the toothbrush. We would like to ensure you that this has been communicated to the department concerned for proper corrective action and ensure that no similar incident will take place again. Our team hope that you will give us another opportunity to better serve you in the future.Sincerely,

10/10 優異

ALVIN KOH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great value for the minimal price you pay!
It’s proximity to Makati Medical Center is our main reason we find Red Planet to be our appropriate hotel this part of Makati. Very well-maintained and convenient, and very respectful and welcoming staff.
於 2023 年 10 月住了 4 晚
Ratz Mateo, Hotel Manager 於 2023年11月1日的回應
Hi ALVIN KOH,Thank you for choosing to stay at Red Planet Makati Amorsolo, and for taking the time to share your feedback.It will be my pleasure to share your kind compliments with the team, and this will certainly inspire our colleagues as we strive to deliver the highest standards of service to our valued guests. We look forward to the opportunity of welcoming you again soon.Sincerely,