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“My room was on the 6/F facing the pool on the lower floor - at 6am, music from the pool bar was playing loud enough to be heard from my room. As I checked in late the evening before, I did not approve of the early wake up call. The breakfast buffet was chaos reincarnated - little kids running underfoot with no supervision and it was excessively priced for what you get. The free shuttle has very limited hours but the GRAB is easily available all throughout Manila. Rooms are very clean, beds……

“gym smelled funny opening hours not 34 hrs but most annoyed room very noise not soundproof can hear street noise couldn’t sleep. front desk staff didn’t care when mentioned on check out i won’t stay with you again i requested a quiet room but got this crappy old room , the bedlinen felt stale , dint feel fresh at all and the mattress war worn out need replacement asap , carpet dirty and smelly not maintained ”

“A great View Super big King bed !!”

“NEED TO REMODEL THE BUILDING”

“An older more classic style Shangri-La hotel. I have stayed on multiple occasions and thoroughly enjoyed my stay this time around. I will return when in Makati.”

“早餐的品質可以改進”

“地點方便”

“Property smell good when step in from the entrance.”

“Access Amenities Attractions The 3 A’s of Tourism is observed”

“The location is not bad considering that it’s close to SM and other stores. It’s safe to walk around. The bfast was okay. However, the rooms are not clean enough esp the bathroom. The supposedly white towels are gray-looking instead of white. The pool has blurry water. The elevators skip floors. The underground parking smells like sewage.”