Interior

Reviews of Nova Inn Manning

2.5 out of 5
Nova Inn Manning
1201 2nd Street NE, PO Box 1229, Manning, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 144 reviews" "
Rating 8 - Good. 56 out of 144 reviews" "
Rating 6 - Okay. 6 out of 144 reviews" "
Rating 4 - Poor. 4 out of 144 reviews" "
Rating 2 - Terrible. 6 out of 144 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sound transfer between rooms was horrible. My neighbours wake up call sounded like it was in my room and i was watching TV with them
Stayed 1 night in May 2024
Response from Sandy Bjorgan General Manager on 17 May 2024
Hi AshleyThank you for your review, we appreciate the feedback so that we are able to address issues that can arise and solve any concerns. Sorry that you had that experience, we will look into the rooms and check volumes to possibly make adjustments as we want our guests to have a relaxing and comfortable stay. Thank you again for your feedback, and for staying with us at Nova Inn Manning. We look forward to hosting you again.

10/10 Excellent

Bryan, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very pleasant and efficient.
Stayed 1 night in May 2024
Response from Sandy Bjorgan General Manager on 3 May 2024
Thank you for your review, glad you enjoyed your stay! We look forward to seeing you here again!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe dont suggest the back parking lot when it’s super muddy and the front parking lot is empty.
Stayed 1 night in Apr 2024
Response from Sandy Bjorgan General Manager on 1 May 2024
Thank you for your review Ashley. I will follow up with staff on your review, we ask our guests who have big trucks to park in the back, and passenger vehicles/light trucks to park in our front paved lot. Thank you for bringing this to my attention and we hope to see you back soon.

10/10 Excellent

Kennedy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very for the area
Stayed 1 night in Apr 2024
Response from Sandy Bjorgan General Manager on 28 Apr 2024
Hi KennedyThank you for your review, we appreciate the feedback and are glad you enjoyed your stay. We look forward to hosting you again soon!

6/10 Okay

Qamar

Business traveller
they dont clean evreyday. they clean room every 3 days. I dont like it. Room is big and bed is comfortable.
Stayed 3 nights in Apr 2024
Response from Sandy Bjorgan General Manager on 19 Apr 2024
Thank you for your review. We strive to always do better so your review is important to us. Guests can request room freshening daily which we will gladly accommodate. We are glad you enjoyed the room and the comfortable bed and look forward to hosting you again!

8/10 Good

Libuse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a night
Stayed 1 night in Apr 2024
Response from Sandy Bjorgan General Manager on 9 Apr 2024
Thank you for your review, so glad you enjoyed your stay and we look forward to having you stay with us again.

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spacious room with a nice restaurant open late! So convenient for us passing through.
Stayed 1 night in Apr 2024
Response from Sandy Bjorgan General Manager on 8 Apr 2024
Thank you for your review Stephanie, We appreciate the feedback and look forward to hosting you again!

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from Sandy Bjorgan General Manager on 8 Apr 2024
Thank you for your review Tim, glad you enjoyed your stay.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 1 night in Mar 2024
Response from Sandy Bjorgan General Manager on 25 Mar 2024
Thank you for the great review Michael, we are glad you stayed with us at Nova Inn Manning!

10/10 Excellent

Eva, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sandy Bjorgan General Manager on 25 Mar 2024
Thank you for the fantastic review score, we are glad you enjoyed your stay at Nova Inn Manning!

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sandy Bjorgan General Manager on 25 Mar 2024
Thank you for the great review! We are glad you enjoyed your stay!

8/10 Good

Corrinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great!
Stayed 1 night in Feb 2024
Response from Sandra Bjorgan, General Manager on 1 Mar 2024
Fantastic! Thank you for your your review Corrinna! Glad you enjoyed your breakfast and your stay with us!

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Sandra Bjorgan, General Manager on 21 Feb 2024
Thank you for your review Nick! Glad you enjoyed your stay!

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice rooms comfortable bed had no internet though they were changing servers! But all good
Stayed 2 nights in Feb 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Thank you for your review! Our internet will be up and running very soon, so sorry for the inconvenience.

8/10 Good

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there in -40c conditions, everything was smooth.
Stayed 2 nights in Jan 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Glad all went well with your stay, thank you for your review, very much appreciated!

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Thank you for your review, if we can address any concerns you may have please contact the General Manager. We strive to accommodate guests with the best service so your feedback will assist us to always improve.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmth in our time of need!
Traveling throughout Canada in our camper and our heat stopped working. This place was a great stay in our time of need! Very clean, comfortable and fantastic restaurant and continental breakfast. Bonus its pet friendly! 10/10 recommend
Stayed 1 night in Feb 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Fantastic! Thank you for your review, glad we were here where you needed us to be! And we do love the fur-kids that come to visit us as well!

2/10 Terrible

Jamie

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Sandra Bjorgan, General Manager on 19 Jan 2024
Thank you for your review. Please reach out to the hotel and request to speak with the General Manager as we strive to have 100% guest satisfaction and we do need to know where we can improve our service, as our guests comfort is our priority. Thank you

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sandra Bjorgan, General Manager on 19 Jan 2024
Please contact the General Manager to discuss how we can improve our service. Thank you

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoke alarm reminding me to change the batteries at 2 am ,forcing me to change rooms ,really didnt make for a good night's sleep .I was NOT happy .Staff was accommodating though . Otherwise , I'd stay there again
Stayed 1 night in Jan 2024
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Hi Norman, we apologize profusely for your interrupted sleep and the inconvenience of a middle of the night move. Thank you for the review and we are glad to hear that our staff are accommodating and that you will return. Please let me know when you are visiting again as I would like the opportunity to apologize in person. Best Regards, Sandy

2/10 Terrible

Kim

Stayed 1 night in Dec 2023
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Hi Kim, Thank you for your review. It appears by the score we could have done better, please feel free to contact me directly so we can learn more about where we need to improve as we put guest experience at the top of our priority list. Thank you Kim

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2023
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Thank you for your great review! Glad you enjoyed your stay!

8/10 Good

Heather

Stayed 1 night in Dec 2023
Response from Sandra Bjorgan, General Manager on 14 Dec 2023
Thank you Heather, glad you have enjoyed your stay at the Nova Inn!

10/10 Excellent

Eva, Yellowknife

Stayed 1 night in Dec 2023
Response from Sandra Bjorgan, General Manager on 2 Jan 2024
Thank you for your review Eva, glad you enjoyed your stay!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Thank you Rob for your review, we greatly appreciate the feedback and are glad you enjoyed your stay.

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Excellent place
Stayed 2 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 23 Nov 2023
Thank you for your great review Kelly, glad you enjoyed your stay!

10/10 Excellent

Todd, Fox Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient and reasonably priced.
Stayed 1 night in Nov 2023
Response from Sandra Bjorgan, General Manager on 23 Nov 2023
Thank you for your review Todd, we are glad you enjoyed your stay!

6/10 Okay

Reza

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Front desk wasn’t responsible
Stayed 2 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 22 Nov 2023
Thank you for your review. I would like to hear from you to discuss any concerns so we are able to give the best service possible, as we strive to do. Please feel free to contact myself to discuss. Thank you again.

8/10 Good

brendon

Stayed 2 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 14 Dec 2023
Thank you for your review Brendon, glad you enjoyed your stay!

10/10 Excellent

Joylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet an comforting
Stayed 1 night in Nov 2023
Response from Sandra Bjorgan, General Manager on 12 Nov 2023
Thank you for your review Joylynn, so glad you enjoyed your stay!

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 12 Nov 2023
Thank you for your review Derek, glad you enjoyed your stay!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Only down fall is that they had no double rooms with 2 beds. My husband and daughter were up there hunting and had to share a king. I find it a bit comical. But over all it was great.
Stayed 3 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 12 Nov 2023
Thank you for your review Kim. We do have limited executive suites with more than one bed per suite that could be an option for future stays. Thank you for being good sports with the bed share situation, hopefully it was a successful hunting trip and we look forward to hosting you again.

8/10 Good

Lori

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Sandra Bjorgan, General Manager on 20 Oct 2023
Thank you for your review Lori, glad you enjoyed your stay!

8/10 Good

Sebrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, hotel was very clean, pictures do not do it justice
Stayed 2 nights in Oct 2023
Response from Sandra Bjorgan, General Manager on 20 Oct 2023
Thank you so much for your favorable review, Sebrina, we are glad you enjoyed your stay.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet good parking clean good value
Stayed 1 night in Oct 2023
Response from Sandra Bjorgan, General Manager on 15 Oct 2023
Thank you for your review Pamela, glad you enjoyed your stay with us!

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sandra Bjorgan, General Manager on 29 Sept 2023
Thank you, Loren, for your review. Our guest experience is so important and we appreciate the feedback. Thank you!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sandra Bjorgan, General Manager on 21 Sept 2023
Thank you for your favorable review William! We are glad you enjoyed your stay!

10/10 Excellent

Aaron, Fountain Inn

Stayed 13 nights in Sep 2023
Response from Sandra Bjorgan, General Manager on 12 Nov 2023
Thank you for your review Aaron, glad you enjoyed your stay!

10/10 Excellent

shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and very accommodating with the pets.
Stayed 1 night in Sep 2023
Response from Sandra Bjorgan, General Manager on 7 Sept 2023
Thank you for your review Shellie! We are so glad you enjoyed the comfort of your room at the Nova Inn and we enjoy having our four legged guests here as well!

10/10 Excellent

Roy

Stayed 3 nights in Sep 2023
Response from Sandra Bjorgan, General Manager on 29 Sept 2023
Thank you for your favorable review Roy, we appreciate your patronage!

10/10 Excellent

Marty-Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Sandra Bjorgan, General Manager on 3 Sept 2023
Thank you for the great review, we are glad you enjoyed your stay!

8/10 Good

Gertrude

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was disappointing the restaurant is not open for breakfast, but we did find a local cafe in town.
Stayed 2 nights in Aug 2023
Response from Sandra Bjorgan, General Manager on 29 Aug 2023
Thank you for your review, and our apologies that we could not offer a breakfast restaurant experience for your stay. It is something we are working on for the future of the hotel. We hope otherwise you enjoyed your stay at the Manning Nova Inn.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accomodating staff. They allowed us to stay longer for free when they heard we were waiting for our son who's a firefighter in Forr Smith. Thank you very much
Stayed 1 night in Aug 2023
Response from Sandra Bjorgan, General Manager on 3 Sept 2023
Sorry for the late reply Abigail, we are so glad we could accommodate you in this very trying time for so many. Thank you for your great review and thank you to your son for his work as a firefighter!

10/10 Excellent

Norman

Business traveller
Liked: Amenities
Friendly staff -nice cozy room -free bagged lunch on checkout.
Stayed 1 night in Aug 2023
Response from Sandy Bjorgan General Manager on 14 Aug 2023
Glad to hear you enjoyed your stay with us. We pride ourselves on great customer service and the ultimate in clean and comfortable rooms for our guests. Thank you for your review!

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities
our room smelled a bit funny, but they switched us to a different room that we thought smelled better
Stayed 1 night in Aug 2023
Response from Sandy Bjorgan General Manager on 14 Aug 2023
Sorry for the late reply, and I apologize for the inconvenience you experienced during your stay. We hope the room you were moved to was above standard and you enjoyed your stay. Thank you for your review, we strive to do our best so all reviews are welcome and necessary.

8/10 Good

Mark

Stayed 8 nights in Jun 2023
Response from Sandy Bjorgan General Manager on 14 Aug 2023
Thank you for your review!

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Property did not honor the reservation! No rooms available.
Stayed 1 night in Jun 2023
Response from Sandra Bjorgan, General Manager on 25 Jun 2023
Our sincere apologies Paul. I am looking into what occurred that this would happen to ensure it does not happen again. Again, my apologies for your inconvenience.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel on our trip!
Probably the best hotel we stayed at on our trip from Ottawa to Yellowknife! It was perfect. Beautiful, clean and modern room. Great continental breakfast. Amazing service. We got in a little late, so no places to eat - so keep that in mind if you arrive after 10pm. Thanks Nova Inn Manning!
Stayed 1 night in Jun 2023
Response from Sandra Bjorgan, General Manager on 21 Jun 2023
Glenn, thank you so much for your generous review! Kind words such as yours motivate us to continue to to a great job for our guests!

8/10 Good

glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Just an over night stop, delightfully surprised by the hotel. A perfect pit stop when coming from Yellowknife. Staff were awesome. We would definitely recommend this little spot.
Stayed 1 night in Jun 2023
Response from Sandra Bjorgan, General Manager on 12 Jun 2023
That is a wonderful review Glen! Thank you, so glad you enjoyed your stay!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Sandra Bjorgan, General Manager on 12 Jun 2023
Thank you for your great review!