All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The sound transfer between rooms was horrible. My neighbours wake up call sounded like it was in my room and i was watching TV with them
Ashley
Stayed 1 night in May 2024
Response from Sandy Bjorgan General Manager on 17 May 2024
Hi AshleyThank you for your review, we appreciate the feedback so that we are able to address issues that can arise and solve any concerns. Sorry that you had that experience, we will look into the rooms and check volumes to possibly make adjustments as we want our guests to have a relaxing and comfortable stay. Thank you again for your feedback, and for staying with us at Nova Inn Manning. We look forward to hosting you again.
Maybe dont suggest the back parking lot when it’s super muddy and the front parking lot is empty.
Ashley
Stayed 1 night in Apr 2024
Response from Sandy Bjorgan General Manager on 1 May 2024
Thank you for your review Ashley. I will follow up with staff on your review, we ask our guests who have big trucks to park in the back, and passenger vehicles/light trucks to park in our front paved lot. Thank you for bringing this to my attention and we hope to see you back soon.
Response from Sandy Bjorgan General Manager on 28 Apr 2024
Hi KennedyThank you for your review, we appreciate the feedback and are glad you enjoyed your stay. We look forward to hosting you again soon!
6/10 Okay
Qamar
Business traveller
19 Apr 2024
they dont clean evreyday. they clean room every 3 days. I dont like it.
Room is big and bed is comfortable.
Qamar
Stayed 3 nights in Apr 2024
Response from Sandy Bjorgan General Manager on 19 Apr 2024
Thank you for your review. We strive to always do better so your review is important to us. Guests can request room freshening daily which we will gladly accommodate. We are glad you enjoyed the room and the comfortable bed and look forward to hosting you again!
We were there in -40c conditions, everything was smooth.
Darryl
Stayed 2 nights in Jan 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Glad all went well with your stay, thank you for your review, very much appreciated!
4/10 Poor
Stephanie
9 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Stephanie
Stayed 1 night in Feb 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Thank you for your review, if we can address any concerns you may have please contact the General Manager. We strive to accommodate guests with the best service so your feedback will assist us to always improve.
Traveling throughout Canada in our camper and our heat stopped working. This place was a great stay in our time of need! Very clean, comfortable and fantastic restaurant and continental breakfast. Bonus its pet friendly! 10/10 recommend
Haley
Stayed 1 night in Feb 2024
Response from Sandra Bjorgan, General Manager on 20 Feb 2024
Fantastic! Thank you for your review, glad we were here where you needed us to be! And we do love the fur-kids that come to visit us as well!
2/10 Terrible
Jamie
18 Jan 2024
Liked: Cleanliness
Disliked: Staff & service
Jamie
Stayed 3 nights in Jan 2024
Response from Sandra Bjorgan, General Manager on 19 Jan 2024
Thank you for your review. Please reach out to the hotel and request to speak with the General Manager as we strive to have 100% guest satisfaction and we do need to know where we can improve our service, as our guests comfort is our priority. Thank you
The smoke alarm reminding me to change the batteries at 2 am ,forcing me to change rooms ,really didnt make for a good night's sleep .I was NOT happy .Staff was accommodating though . Otherwise , I'd stay there again
Norman
Stayed 1 night in Jan 2024
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Hi Norman, we apologize profusely for your interrupted sleep and the inconvenience of a middle of the night move. Thank you for the review and we are glad to hear that our staff are accommodating and that you will return. Please let me know when you are visiting again as I would like the opportunity to apologize in person. Best Regards, Sandy
2/10 Terrible
Kim
1 Jan 2024
Kim
Stayed 1 night in Dec 2023
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Hi Kim, Thank you for your review. It appears by the score we could have done better, please feel free to contact me directly so we can learn more about where we need to improve as we put guest experience at the top of our priority list. Thank you Kim
10/10 Excellent
Verified traveller
22 Dec 2023
Verified traveller
Stayed 4 nights in Dec 2023
Response from Sandra Bjorgan, General Manager on 12 Jan 2024
Thank you for your great review! Glad you enjoyed your stay!
8/10 Good
Heather
13 Dec 2023
Heather
Stayed 1 night in Dec 2023
Response from Sandra Bjorgan, General Manager on 14 Dec 2023
Thank you Heather, glad you have enjoyed your stay at the Nova Inn!
10/10 Excellent
Eva, Yellowknife
10 Dec 2023
Eva
Stayed 1 night in Dec 2023
Response from Sandra Bjorgan, General Manager on 2 Jan 2024
Thank you for your review Eva, glad you enjoyed your stay!
Response from Sandra Bjorgan, General Manager on 23 Nov 2023
Thank you for your review Todd, we are glad you enjoyed your stay!
6/10 Okay
Reza
Travelled with family, Business traveller
22 Nov 2023
Liked: Cleanliness
Disliked: Staff & service
Front desk wasn’t responsible
Reza
Stayed 2 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 22 Nov 2023
Thank you for your review. I would like to hear from you to discuss any concerns so we are able to give the best service possible, as we strive to do. Please feel free to contact myself to discuss. Thank you again.
8/10 Good
brendon
18 Nov 2023
brendon
Stayed 2 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 14 Dec 2023
Thank you for your review Brendon, glad you enjoyed your stay!
The room was nice and clean. Only down fall is that they had no double rooms with 2 beds. My husband and daughter were up there hunting and had to share a king. I find it a bit comical. But over all it was great.
Kim
Stayed 3 nights in Nov 2023
Response from Sandra Bjorgan, General Manager on 12 Nov 2023
Thank you for your review Kim. We do have limited executive suites with more than one bed per suite that could be an option for future stays. Thank you for being good sports with the bed share situation, hopefully it was a successful hunting trip and we look forward to hosting you again.
Response from Sandra Bjorgan, General Manager on 7 Sept 2023
Thank you for your review Shellie! We are so glad you enjoyed the comfort of your room at the Nova Inn and we enjoy having our four legged guests here as well!
10/10 Excellent
Roy
6 Sept 2023
Roy
Stayed 3 nights in Sep 2023
Response from Sandra Bjorgan, General Manager on 29 Sept 2023
Thank you for your favorable review Roy, we appreciate your patronage!
It was disappointing the restaurant is not open for breakfast, but we did find a local cafe in town.
Gertrude
Stayed 2 nights in Aug 2023
Response from Sandra Bjorgan, General Manager on 29 Aug 2023
Thank you for your review, and our apologies that we could not offer a breakfast restaurant experience for your stay. It is something we are working on for the future of the hotel. We hope otherwise you enjoyed your stay at the Manning Nova Inn.
Very friendly and accomodating staff. They allowed us to stay longer for free when they heard we were waiting for our son who's a firefighter in Forr Smith. Thank you very much
Abigail
Stayed 1 night in Aug 2023
Response from Sandra Bjorgan, General Manager on 3 Sept 2023
Sorry for the late reply Abigail, we are so glad we could accommodate you in this very trying time for so many. Thank you for your great review and thank you to your son for his work as a firefighter!
10/10 Excellent
Norman
Business traveller
12 Aug 2023
Liked: Amenities
Friendly staff -nice cozy room -free bagged lunch on checkout.
Norman
Stayed 1 night in Aug 2023
Response from Sandy Bjorgan General Manager on 14 Aug 2023
Glad to hear you enjoyed your stay with us. We pride ourselves on great customer service and the ultimate in clean and comfortable rooms for our guests. Thank you for your review!
6/10 Okay
Jeff
Travelled with family
4 Aug 2023
Liked: Cleanliness, staff & service, amenities
our room smelled a bit funny, but they switched us to a different room that we thought smelled better
Jeff
Stayed 1 night in Aug 2023
Response from Sandy Bjorgan General Manager on 14 Aug 2023
Sorry for the late reply, and I apologize for the inconvenience you experienced during your stay. We hope the room you were moved to was above standard and you enjoyed your stay. Thank you for your review, we strive to do our best so all reviews are welcome and necessary.
8/10 Good
Mark
30 Jun 2023
Mark
Stayed 8 nights in Jun 2023
Response from Sandy Bjorgan General Manager on 14 Aug 2023
Property did not honor the reservation! No rooms available.
Paul
Stayed 1 night in Jun 2023
Response from Sandra Bjorgan, General Manager on 25 Jun 2023
Our sincere apologies Paul. I am looking into what occurred that this would happen to ensure it does not happen again. Again, my apologies for your inconvenience.
Probably the best hotel we stayed at on our trip from Ottawa to Yellowknife! It was perfect. Beautiful, clean and modern room. Great continental breakfast. Amazing service. We got in a little late, so no places to eat - so keep that in mind if you arrive after 10pm. Thanks Nova Inn Manning!
Glenn
Stayed 1 night in Jun 2023
Response from Sandra Bjorgan, General Manager on 21 Jun 2023
Glenn, thank you so much for your generous review! Kind words such as yours motivate us to continue to to a great job for our guests!
Just an over night stop, delightfully surprised by the hotel. A perfect pit stop when coming from Yellowknife. Staff were awesome. We would definitely recommend this little spot.
glen
Stayed 1 night in Jun 2023
Response from Sandra Bjorgan, General Manager on 12 Jun 2023
That is a wonderful review Glen! Thank you, so glad you enjoyed your stay!