2/10 很差
Billy
親子同遊
2024年4月29日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
We went here because my son has cancer and heated pools feel good on his body after a long drive, pool was cold other people even said its not warm at all fist nighr there we told them blew us off went to take showers had no hot water in shower just sink. Told them for 2 days nothing. There was a man past out and throwing up in hall way. We asked foe a refund so we could go to a different hotel was told we cant have a refund but could go to a different hotel about 10pm a lady did call and said ahe was sorry about the water was not told about from day shift moved us to new room we told her about pool and said ahe was told bye people it was cold too. New room tub drain wouldn't work unless u held it down. Are last night there about 1030pm as we are in bed a man entered are room he was scared as much as we were said sorry they gave him wrong room. That made it hard to sleep that was glad to leave we left at 8am breakfast there was a joke will not stay there again or recommend
Billy
於 2024 年 4 月住了 3 晚