「The property was in a great location. Our room location looked out on the water, with boats and planes going by which we really liked 👍 The continental breakfast was so so.
Our room itself was a problem. The room had not been cleaned. The bathroom was awful. Sheets were dirty. The clean staff finally filled the shower caddies and cleaned at the end of our two night stay.
We will stay here again, but will take a hard look at the room first, before committing to it.」
「staff was awful, from check-in to needing a pillow case for the sofa bed in our room, to having to deal with the manager. never had a bad experience at a hotel with staff- it was so bad!! sorry for checking in at 10pm, we were on the road. so awful to inconvenience the person getting PAID to work by needing her to actually work. had to talk to the manager on an unrelated topic the next day and he was also a very unkind person. definitely will not go back. can't say I've had this poor of an...
「Room smelled like mildew,bed was worn out,TV did not work,nothing left for breakfast, everything was gone sliding door to balcony broken,the place was in bad need of repair,would never go here again.」
「Very poorly maintained. Soiled pull out, no shampoo, conditioner or lotion as they were on “backorder”. The hot tub was so dirty the first day we were there. Would not stay there again, even though we have been going there since we were kids.」
「This location is getting a bit tired, and was really expensive compared to most other Fairfields I've stayed at. Bathroom wallpaper was peeling. There were only 4 pillows. The sitting chair in our room was totally scratched up on one corner.」
「This place itself is amazing! It's expensive, but the views of the canal and watching ships come in right from your Jacuzzi is amazing. Rooms are clean, beds are comfy, and there's plenty of pillows. Including for the patio chairs. The young lady that checked us in was super helpful, very professional and polite. The guy that was there in the morning for their "breakfast" was very short, and condesending. When one of the other patrons asked for him to switch out the coffee he slammed everything...