"The suite has a well-equipped kitchen, which was great since we could cook our own meal.
The front desk staff member who checked us in was fine, but the supervisor — who was standing at the back observing the front desk — did not seem very welcoming. She didn’t smile, and her eye contact felt a bit distant, which made the greeting less friendly than we had hoped. This was a bit surprising, as we expected a warmer welcome in the Blue Mountains."
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