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麥克唐納泰晤垂綸酒店的評價

4 out of 5
麥克唐納泰晤垂綸酒店
Marlow Bridge, Marlow, England

評價

8.2

很好

10 分評分，優異；595 則評價中有 270 則" "
8 分評分，不錯；595 則評價中有 183 則" "
6 分評分，一般；595 則評價中有 82 則" "
4 分評分，欠佳；595 則評價中有 40 則" "
2 分評分，很差；595 則評價中有 20 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

7.8/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Dennise

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely site on the river and good walking distance from town
於 2024 年 4 月住了 1 晚

2/10 很差

John

讚好：整潔度
不滿：職員與服務和住宿狀況
No water in taps, telephone did not work,
於 2024 年 4 月住了 1 晚
Prem Kumar 於 2024年4月27日的回應
Dear John,We sincerely apologize for the inconvenience you experienced with the lack of water in the taps and the malfunctioning telephone during your stay. It's regrettable that we failed to promptly communicate the service attendance during your visit. Rest assured, we have addressed these issues to ensure they do not recur.Thank you for bringing these matters to our attention. We hope for the opportunity to make it up to you in the future and provide you with a much-improved experience.RegardsPrem Kumar General Manager

2/10 很差

Joanne

於 2024 年 4 月住了 1 晚

6/10 一般

Julie

伴侶同遊
讚好：整潔度和職員與服務
The hotel is in a great location with very friendly staff. Our bathroom needs a complete overhaul, very dated.
於 2024 年 2 月住了 1 晚
P Kumar 於 2024年2月15日的回應
Dear Julie,Thank you for your recent stay with us and for sharing your feedback. We're delighted to hear that you appreciated our hotel's great location and found our staff to be friendly.We value your feedback regarding the bathroom and apologize for any inconvenience caused by its dated appearance. Your comments are important to us, and we will certainly take them into consideration as we strive to improve our facilities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Prem Kumar General Manager

10/10 優異

karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay, very convenient , easy parking
於 2024 年 1 月住了 1 晚
P Kumar 於 2024年2月15日的回應
Dear Karen,Thank you for staying with us and for your kind words! We're thrilled you had a lovely stay and found our location convenient with easy parking.Looking forward to hosting you again soon!Prem Kumar General Manager

10/10 優異

Marianne

於 2024 年 1 月住了 2 晚
P Kumar 於 2024年2月15日的回應
Dear Marianne,Thank you for your stellar rating! We're thrilled to hear that you had a perfect experience during your stay with us.We look forward to welcoming you back for another fantastic stay in the future!Prem Kumar General Manager

6/10 一般

真實旅客

不滿：整潔度和住宿狀況
Ok but nothing special
One night stay whilst visiting friends. Annual trip. We’re barely in the room so I booked a basic double - think I upgraded last year. Large room, overlooked car park, but ok, if a bit brown! The bathroom was terrible. Loo was dirty under the seat, shower tap/fitting rusty and falling apart. The whole hotel is now dated and needs money spending on it. Such a shame as years ago it was a very upmarket place. Now it’s very ordinary and overpriced for what it is.
於 2023 年 12 月住了 1 晚

6/10 一般

Mark

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Needs an upgrade.
Rooms are really tired and the cleaning wasn’t great.
於 2023 年 12 月住了 1 晚

10/10 優異

Kay

於 2023 年 11 月住了 3 晚
John 於 2023年12月20日的回應
Dear KayMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Richard

Beautiful location.
Have given me a small bed. The first nigh. We happy to give ma a great room. Loved the setting. And the sound of the water on the weir. The parking was not good. They had Christmas party on Friday and Saturday night.
於 2023 年 12 月住了 3 晚
John 於 2023年12月5日的回應
Dear RichardThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Hisamune

於 2023 年 11 月住了 2 晚
John 於 2023年11月30日的回應
Dear HisamuneThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 不錯

Nicola

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not bad
Really lovely staff. Super friendly and helpful. Lovely location in Marlow. Breakfast was a bit of a disappointment for the price. Supplement for eggs Benedict. Not sure why. Baked beans were the worst I had ever tasted. Had to send breakfast back as it was cold. Also really shocked at the service charge applied to every round of drinks at the bar that we went up and ordered and took back to our table ourselves. Not sure this is justified at all. Especially when paying £13 for a Bailey's!! Really lovely hotel just a few bits that disappointed.
於 2023 年 11 月住了 1 晚
John 於 2023年11月24日的回應
Dear NicolaThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Ericus

伴侶同遊
讚好：設施服務
Super mooie locatie aan de rand van Marlow, aan de oever van de Thames echter wij werden ongeïnteresseerd ontvangen. Kamer was i. Het oude gedeelte, was warm en lawaaiig. Na klacht andere kamer in nieuwer gedeelte gekregen en dat was een behoorlijke verbetering. Verder weinig reuring in het restaurant, de bar en de medewerkers stonden er ook een beetje animoos bij. Gelukkig kan je in Marlow op veel plekken goed ontbijten en lekker eten met zelfs in de pubs attente bediening. Zou in een dergelijk hotel toch ook moeten kunnen!?
於 2023 年 10 月住了 2 晚
John 於 2023年11月11日的回應
Dear EricusThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Joseph

讚好：職員與服務
不滿：住宿狀況
Hotel needs updating to warrant high end costs.
Lovely setting and great location but hotel itself is very dated and run down. Certainly not worth what they charge for a room/suite.
於 2023 年 10 月住了 2 晚
John 於 2023年11月11日的回應
Dear JosephThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 不錯

Ruth

於 2023 年 10 月住了 1 晚
John 於 2023年10月18日的回應
Dear RuthMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 一般

Annette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A little disappointed.
Nice location and look and feel is good. Disappointed with the food in the Riverside Restaurant and definitely not value for money. This applies to dinner and breakfast. £20 for breakfast each and then a supplement of £6 if you wanted certain things like Avocado on toast instead of a full English. The full English was only one rasher of bacon one sausage one mushroom and half a tomato. We did decline the black pudding. The breakfast had obviously been cooked much earlier and left for some time to keep warm. At dinner We paid £4 for the smallest pot of nuts as a nibble to start with. The king prawn tagliatelle only had 5 prawns and the Chicken Milannaise was just chicken in breadcrumbs on a bed of green salad leaves. We had to pay £ 6 extra for the chips to go with it. This certainly wasn’t the standard of cuisine that we were expecting and paid for.
Tiny portion of nuts. !!
於 2023 年 10 月住了 1 晚
John 於 2023年10月18日的回應
Dear AnnetteThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 不錯

Stephen

讚好：整潔度
Nice but could be a little better
Hotel is set, beautifully, on the Thames. The reception staff were friendly and very helpful. The Sindhu Restaurant was amazing. Excellent food. Staff fantastic. Breakfast service was very slow both mornings. Room decor a little tired. Needs updating.
於 2023 年 9 月住了 2 晚
John 於 2023年10月4日的回應
Dear StephenThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Sarah

家人同遊
讚好：整潔度、設施服務和住宿狀況
A lovely hotel in a beautiful spot but: Our group checked in separately and there was an issue with the need for an accessible room - we tried to call the hotel while out in the afternoon to resolve this before returning in the evening, the reservations inbox was full and just cut off and 2 calls to the hotel reception rang for half an hour each before we gave up. Lack of response was very poor! When we returned to the hotel the issue was resolved but due to inability to contact the hotel we were worried about this all afternoon. We paid a price to include breakfast but we’re very surprised to see on the menu that a “specialty “ coffee I.e. a cappuccino or latte would be £4 extra - not a major issue except left us feeling that every penny being squeezed out was more important than customer experience
於 2023 年 9 月住了 1 晚
John 於 2023年9月28日的回應
Dear SarahThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 優異

Katie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband and I had a fantastic stay in a deluxe double overlooking the river for our recent wedding anniversary. The staff were amazing and went above and beyond for us, even before they knew it was a special occasion. Chris the concierge was wonderful and a joy to talk to. The restaurant in the hotel, Sindhu by Atul Kochhar, was lovely. Food delicious, and again the staff were impeccable. Great location only a short walk in to Marlow, where there are shops, pubs and restaurants to explore. We will definitely be back!
於 2023 年 9 月住了 1 晚
John 於 2023年9月28日的回應
Dear KatieMany thanks for leaving us a great review. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Douglas (Winchester)

於 2023 年 9 月住了 1 晚
John 於 2023年10月13日的回應
Dear DouglasMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Gregory

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
John 於 2023年9月19日的回應
Dear GregoryMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Gregory

於 2023 年 9 月住了 1 晚
John 於 2023年9月19日的回應
Dear GregoryMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Linda

於 2023 年 9 月住了 1 晚

6/10 一般

J

於 2023 年 9 月住了 1 晚
John 於 2023年9月7日的回應
Dear JThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 不錯

Cathryn

於 2023 年 8 月住了 1 晚
John 於 2023年9月2日的回應
Dear CathrynMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Nick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent dog-friendly venue.
Primary for us was a certain level of luxury and a dog-friendly venue. Compleat Angler met both of these. Check in was super friendly and efficient. Our room was outstanding. We dined in Sindhu which was one of the best Indian meals I’ve ever tasted. Concierge staff we really helpful. My only slight complaint was the breakfast service. Food was somewhat lacking, and the staff seemed to be in disarray. However, it didn’t taint our stay at all, just a little comical at times.
於 2023 年 8 月住了 2 晚
John 於 2023年9月2日的回應
Dear NickThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 優異

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
John 於 2023年9月2日的回應
Dear AnnMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Brett

於 2023 年 8 月住了 1 晚
John 於 2023年8月23日的回應
Dear BrettMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

8/10 不錯

Christine

讚好：整潔度、職員與服務和客房舒適度
The hotel is lovely, but our room carpet was very worn. The breakfast is basic.
於 2023 年 8 月住了 2 晚
John 於 2023年8月19日的回應
Dear ChristineThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 優異

Rex

於 2023 年 8 月住了 1 晚

4/10 欠佳

Kristian

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
Disappointing
The social dining areas are lovely, but the rooms and the hallways linking the rooms need updating. I stayed in room 65 which is at the very top and very hot.
於 2023 年 8 月住了 1 晚
John 於 2023年8月19日的回應
Dear KristianThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Clare

伴侶同遊
讚好：整潔度和職員與服務
Superb service & very dog friendly. Rooms a little shabby & bathroom old with leaking shower.
於 2023 年 8 月住了 1 晚
John 於 2023年8月19日的回應
Dear ClareThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 不錯

Sjoerd

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Erg leuk hotel, schitterende ligging
Er was geen stopcontact naast het bed om een telefoon op te laden.
於 2023 年 8 月住了 1 晚
John 於 2023年8月16日的回應
Dear SjoerdThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Miles

於 2023 年 8 月住了 1 晚
John 於 2023年9月7日的回應
Dear MilesThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
The setting and room were lovely, the breakfast was fine. Sadly, we were not able to have the use of the tables on the lawn by the river - which was the main reason we booked. It was my wife’s birthday - we stayed for 2 nights, meals out both nights. We wanted to spend the afternoon of the day in between the lawn tables playing games, drinking wine - and watching the river and the world drift by. The hotel, however, booked the lawn area to a private function. With no access for residents. No other options. Nothing to make up for it. And then the TV in the room didn’t work either. Maintenance person 1 came - couldn’t fix it. Asked for person 2, who never came. So no games on the lawn, or tv in the room. And not even a happy birthday for my wife. And nothing offered by the hotel to make up for it.
於 2023 年 8 月住了 2 晚
John 於 2023年8月16日的回應
Dear TravelerThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Gerard

不滿：整潔度
於 2023 年 8 月住了 1 晚
John 於 2023年8月16日的回應
Dear GerardThank you for your review rating. I am sorry to see that you had a poor stay with us. Please contact me directly to expand on what went wrong so I can resolve for you.RegardsJohn WillcockGeneral Manager

10/10 優異

Michael Skov

於 2023 年 8 月住了 2 晚
John 於 2023年8月12日的回應
Dear MichaelMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Kathryn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
John 於 2023年8月12日的回應
Dear KathrynMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 一般

Guy

多人同遊
讚好：客房舒適度
不滿：職員與服務
於 2023 年 8 月住了 2 晚
John 於 2023年8月9日的回應
Dear GuyThank you for your rating.RegardsJohn WillcockGeneral Manager

10/10 優異

Douglas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our only regret was that we were staying merely one night. Excellent dining, elegant rooms, friendly and accommodating staff. My grandmother, who recommended it, was absolutely right.
於 2023 年 7 月住了 1 晚
John 於 2023年8月7日的回應
Dear DouglasThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

8/10 不錯

Karen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and fabulous surroundings. David the concierge was amazing, so friendly, chatty and very helpful with everything.
於 2023 年 7 月住了 1 晚
John 於 2023年8月7日的回應
Dear KarenThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 優異

Linda

讚好：整潔度、職員與服務、設施服務和住宿狀況
Last minute booking due to flight delay. Older property, is well maintained and very quiet. Not ideal if you have accessibility needs, otherwise a typically well appointed British Inn on outskirts of LHR
於 2023 年 7 月住了 1 晚
John 於 2023年7月27日的回應
Dear LindaThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 優異

Anthony (Austin)

家人同遊
讚好：設施服務
Great service and food. Easy walk to Marlow
於 2023 年 7 月住了 2 晚
John 於 2023年7月26日的回應
Dear AnthonyThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This place is an absolute gem !
This place was a perfect nights getaway ! Staff were friendly and helpful, assisting with luggage up and down the stairs. Easy parking, great location and view of the river. Room size was great. Only wished we could have stayed longer ...
於 2023 年 7 月住了 1 晚
John 於 2023年7月19日的回應
Dear TravelerThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 優異

Stewart

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely setting
Booked a night on the way home from the other end of the country to break the journey up. Hotel situated on the Thames and was very relaxing. Staff are friendly and helpful. The room was very comfortable with river views. The only minor thing was the cleaning around the windows in the restaurant. Cobwebs and debris all over the sills. Otherwise excellent
於 2023 年 7 月住了 1 晚
John 於 2023年7月12日的回應
Dear StewartThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 優異

Danyelle

於 2023 年 7 月住了 1 晚
John 於 2023年7月12日的回應
Dear DanyelleMany thanks leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

8/10 不錯

paul

於 2023 年 6 月住了 3 晚
John 於 2023年7月12日的回應
Dear PaulMany thanks leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 優異

Sheik

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely spot on the Thames. Attentive service, though a bit busy at breakfast.
於 2023 年 6 月住了 2 晚
John 於 2023年7月12日的回應
Dear SheikThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 一般

Alison

不滿：住宿狀況
於 2023 年 6 月住了 1 晚
John 於 2023年6月29日的回應
Dear AlisonThank you for your review rating. I am sorry to see that you had a poor stay with us. Please contact me directly to expand on what went wrong so I can resolve for you.RegardsJohn WillcockGeneral Manager

6/10 一般

ANNIE

家人同遊
讚好：整潔度
不滿：職員與服務
Sadly this hotel is in decline. The rooms are dated and in need of refurbishment. Definitely overpriced. There are obvious problems with staffing. Breakfast service was chaos mostly due to lack of staff ( not their fault). We waited over an hour before our order was taken. The supervisor was apologetic but flustered and made excuses. Checkout was slick due to pre payment. I would not recommend this hotel unless some serious changes are made. In its favour is its fabulous location.
於 2023 年 6 月住了 2 晚
John 於 2023年6月29日的回應
Dear AnnieThank you for the review and feedback.RegardsJohn WillcockGeneral Manager