「This was an extremely disappointing experience. I had to carry all our luggage upstairs while traveling with my two parents, both in their 80s, and my brother, who has a disability. The hotel had no elevator, and no one offered any assistance.
This is the first time I have ever stayed at a hotel without an elevator, and I found the lack of accessibility and consideration for elderly guests and people with disabilities unacceptable.
I also requested an extra bed to make our stay more...