马丁斯多夫度假短租

“You can’t imagine how traumatic this place was. The police had to come, I don’t know what was happening in the apartment. At check-in, the apartment was extremely dirty and clearly not in acceptable condition. It was impossible to stay there, and it’s also very far from the city center. I truly hope to receive a full reimbursement.”

“Leider können wir diese Unterkunft nicht empfehlen. Bereits vor unserer Ankunft hatten wir den Vermieter per E-Mail darüber informiert, dass wir frühzeitig anreisen würden, und um eine Schlüsselübergabe gebeten. Trotz dieser vorherigen Absprache war bei unserer Ankunft niemand vor Ort. Besonders ärgerlich war, dass auch telefonisch niemand erreichbar war. Selbst nach zahlreichen Anrufversuchen erhielten wir keinerlei Rückmeldung. Wir haben daraufhin Expedia eingeschaltet, deren Mitarbeiter……

“No WiFi (!), very unusual for today's traveler, as we count on it. More importantly, does this property have cleaning and maintenance staff? Nice towels and hair dryer in a modernized bathroom, but no toilet paper (!), soap dispenser was empty, and there was garbage in the toilet. With poorly washed dishes in the kitchen (which had no dish towel) and crumbs left in the sandwich maker, we are left thinking the room was not cleaned after the previous guests. Were the sheets even changed? Nice……