Masdache Hotel with Pool

"Hotel room was clean and had all the amenities needed. Booked the privilege room expecting service to be better, but ran into multiple problems over the course of the stay that the hotel staff were able to work with me on. Just know... 1. There is a rental car site on property, but hours aren't consistent. 2. Cabs can only be requested through concierge from hotel to destination. Then, it's up to you find your own way back. 3. Reservations are 100% necessary and some restaurants are overbooked. 4. Upon check-in, you can start your dining package right away. 5. Luggage assistance is only available at check-in and then you have to carry your own luggage back to reception to check out."

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"Beautiful hotel with amazing sea views. Excellent staff, facilities and food."

"The Staff were very efficient especially at Check-In as Hotels.com had not sent the Hotel my booking! I had the booking on my phone but the hotel had no booking for our week. This was not the best start to our holiday. The Hotel is excellent I would recommend a sea view."

"Absolutely wonderful! "

"Near to most things the island has to offer. Food was varied each night. Pools kept in good condition. Rooms were neat and cleaned each day. Staff were excellent and multilingual. Would stay here again, the value for money is excellent."

"Zoom with océan view"

"The Gardens are beautiful with lush greenery, many water features and a back door onto the promenade, a Mini Golf area, several swimming pools, fish pond, a couple of cafes and a multitude of sun loungers. you are bound to feel relaxed in such salubrious surrounds"

"An excellent place to stay. We stayed last year and felt we had to return this year.The location is perfect. The breakfast is great.The rooms are spacious and well presented. And the staff are friendly with nothing too much trouble. I would highly recommend "