Search Apartments in Mastic Beach

"Accommodations were ok but seemed expensive for the price, especially off season. Curtains were ripped and bed was soft. Tub was slippery. Staff was accommodating with later check out. It was good enough for one night because location was convenient for our events. "

"Love the Hotel because is convenient close to everything and its clean most staffs are helpful except for JR. He is at the front desk. Has no manners, no empathy, and its not helpful at all. Does not greet the client and its very rude. However Jonathan was very polite and helpful. Saw me with my 2 small childrens and my luggages helped all the way to my car."

"15 dollar parking is a little to much considering I’m getting a room should be free I really would like to know if that legal"

"Hotel is grand and pleasing to look at but up close is dirty and filthy. Very disappointed for the amount I paid for room and condition of hotel. Bathroom fan did not work humidity never left the bathroom. The tv was blurry. The filters and fan system in room starts and ends very loud and bangs all throughout night. The bed was very old and sank. I think this hotel has slapped to many bandaid remodels on top of each other it’s time to replace things. 2 of the 3 elevators worked and hopefully they are replacing them not just bc they are so slow but bc of the filth and grossness all over the walls and mirrors. You didn’t want to touch or corners for fear of touching whatever is dried up going down the wall. Wouldn’t stay again. "

"This has to be one of the worst hotels I have ever stayed at. Honestly when we drove into the parking lot we thought the property was getting ready to be demolished. The paint was chipping off the outside walls. The parking lot had trash and potholes everywhere. The front lobby is in need of an update also. Lights off everything dark. The carpet was worn and smelled very musty and old. We were put in a room on the second floor with no elevator. The access door never locked at night so there was no security. The room is in desperate need of an upgrade. The sink never shut off. The shower was dated with soap dishes almost about to fall of the wall. TV is older with limited channels. Went to the front desk to get more towels because room service never came to at least make the bed. As soon as we got back to the room we were greeted by an employee saying he needed my dirty towels that were in my room. He told me he needed the same amount of towels that were given to me. I would save the headache of going here and drive a few miles up the road to a nicer hotel."

"The staff was very helpful and courteous. The good is good and not expensive. Very nice location "

"We were surprised not to find a coffee machine in the room anymore, even though the room charge was significantly more than last time. They cannot charge like a luxury hotel with not even the minimal services such as a coffee machine"

"For a Hilton, we were surprised & disappointed that there were no premium TV apps option to sign in w/personal subscription, which most inferior level hotels have. Some amenities, which weren’t much, were adequate at best. No soap dish in toilet, beds were hard, pillows ok & ac/heater SUPER loud while active. Over all our stay was OK but we won’t be booking again unless it’s for overnight stay only..PS, elevator was temp, out of order & stairs were not nearby. Nor were there any signs indicating location, which is risky in the event of an emergency"

"Clean, nice staff. Bar area is small."