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Hotel Gyokusen

3.5 star property
Travelers find tranquility at Hotel Gyokusen, where Thai massages, a peaceful garden setting, and riverside relaxation create a perfect retreat from everyday life

Choose dates to view prices

Hotel Gyokusen sits alongside a river, offering guests a peaceful escape with its indoor public bath and garden. Visitors can enjoy the sauna or book a Thai massage or body treatment. Two restaurants serve Japanese cuisine, while two bars complete the rejuvenating experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$899
HK$1,012 total
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Western-Style Twin Room - Non Smoking

Down duvets, in-room safe, individually decorated

Western-Style Twin Room - Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Bidet
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Western-Style Deluxe Twin Room - Non Smoking

Down duvets, in-room safe, individually decorated

Western-Style Deluxe Twin Room - Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Bidet
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Bidet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Japanese-Style Superior Twin (Renov 2025) - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Superior Twin (Renov 2025) - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Bidet
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Japanese-Style Magatama Special Suite 751 - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Magatama Special Suite 751 - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • Partial lake view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for Japanese-Style Yakumo Special Suite 701 - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Yakumo Special Suite 701 - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • Partial lake view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • Partial lake view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese-Style 20 Tatami (Garden View) - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style 20 Tatami (Garden View) - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese-Style 20 Tatami Triple - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style 20 Tatami Triple - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Private bathroom
  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Large Single Beds and 5 Single Futons

View all photos for Japanese-Style Annex 10 Tatami - Non Smoking

Down duvets, in-room safe, individually decorated

Japanese-Style Annex 10 Tatami - Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Bidet
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
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About the area

Located in Matsue, Hotel Gyokusen is in the historical district and on a river. Izumo Tamatsukuri Historical Park and Shinjiko Ohashi Bridge are local landmarks, and some of the area's activities can be experienced at Tamatsukuri Hot Spring and Tamatsukuri Onsen. Sugahara Tenman Shrine and Matsue English Garden are also worth visiting. Visit our Matsue travel guide
Map
53-2 Tamatsukuri Tamayucho, Matsue, Shimane-ken, 699-0201

What's nearby

  • Late afternoon clouds over Lake Shinji.
    Lake Shinji
    18 min walk - 1.5 km
  • Izumo Tamatsukuri Historical Park
    3 min walk - 0.3 km
  • Tamatsukuri Hot Spring
    6 min walk - 0.5 km
  • Tamatsukuri Onsen
    7 min walk - 0.7 km
  • Tamatsukuriyu Shrine
    10 min walk - 0.9 km

Getting around

  • Tamatsukurionsen Station
    18 min walk
  • Izumo (IZO)
    29 min drive

Restaurants

  • Starbucks
    3 min drive
  • 桃仙閣
    7 min drive
  • コメダ珈琲店 松江浜乃木店
    6 min drive
  • 地酒と器のひとしずく
    9 min walk
  • 粋麺 せんじゅ
    6 min drive

About this property

Hotel Gyokusen

Ryokan by the river
Consider a stay at Hotel Gyokusen and take advantage of an indoor mineral hot spring (onsen), a garden and an arcade/games room. For some rest and relaxation, visit the sauna, and indulge in a Thai massage or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and a 24-hour front desk
  • A TV in reception, a water dispenser and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 121 individually furnished rooms feature comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra amenities include:
  • Deep-soaking baths, bidets and free toiletries
  • LED TVs with digital channels
  • Fridges, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Restaurants on site

  • ナイトサロン『かがり火』
  • 居酒屋『呑ちゃん』
  • 料理茶屋　燕楽 -Utage-

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On a river

Spa

  • Body treatments
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests ages 1-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive children's meals instead of regular meals by contacting this property in advance. Meals are not available for children under 1 year old.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue

Frequently asked questions

Is Hotel Gyokusen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Gyokusen?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Gyokusen on 18 Mar 2026 start from HK$899, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Gyokusen?

Self-parking is free at this property.

What time is check-in at Hotel Gyokusen?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Hotel Gyokusen?

Checkout is at 10:00 AM.

Where is Hotel Gyokusen located?

Situated in the historical district, this ryokan is within a 10-minute walk of Izumo Tamatsukuri Historical Park, Tamatsukuri Hot Spring and Tamatsukuri Onsen. Tamatsukuriyu Shrine and Seiganji Temple are also within 15 minutes. Tamatsukurionsen Station is 18 minutes by foot.

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Reviews

Hotel Gyokusen Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 205 out of 406 reviews
Rating 8 - Good. 155 out of 406 reviews
Rating 6 - Okay. 29 out of 406 reviews
Rating 4 - Poor. 10 out of 406 reviews
Rating 2 - Terrible. 7 out of 406 reviews

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and atmosphere!
Stayed 2 nights in Aug 2023

10/10 Excellent

GEOK HWEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 2 nights in May 2024

8/10 Good

さとみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and helpful. Food tastes good and used local. Onsen is also good. I would like to visit there again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Takako

The hot spring water wasn't coming out. One man was drunk, rude and excited, but the hotel staff didn't try to stop him. I can't believe it. I never want to stay in a hotel like that again.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
Stayed 1 night in Aug 2025

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Dec 2024

4/10 Poor

kenichiro

Liked: Staff & service
Good
Stayed 1 night in Mar 2024

6/10 Okay

TOMOHIRO

睡眠時に外にいる外国人の騒音があり睡眠があまりできなかった。 ビュッフェが手袋をつけずに素手だった。（衛生面）
Stayed 1 night in Jan 2026

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities
レンタカーをしていたので辿り着けたが、それ以外では不便なような気がした。最初にチェックインを手伝ってくれた若い女性は丁寧だったが、チェックアウト時の男性は冷たい印象だった。温泉は露天風呂もよく、アメニティもよく、洗面台もたくさんあってドライヤーもダイソンもありよかった。枕が小さいものが一つしかなく、そこは残念だった。全エリア空調が効いていてよかった。朝食は品揃えがよく、畳の上に椅子で座るのも素敵だった。個室のバスルームも広く、温泉嫌いの人も十分楽しめると思う。
Stayed 1 night in Oct 2025

4/10 Poor

YASUTO

食事が美味しくない。 風呂に入る際の濡れタオル等の入物が欲しい。
Stayed 1 night in Sep 2025

8/10 Good

tomotsugu

Liked: Cleanliness, amenities, property conditions & facilities
建物自体は古い感じでしたが清潔感がありお庭も素敵で心地よく滞在することができました。
Stayed 1 night in Sep 2025

6/10 Okay

あみ

Liked: Cleanliness
。
Stayed 1 night in Aug 2025

10/10 Excellent

ヒロミ

Liked: Cleanliness, staff & service, property conditions & facilities
当日から翌日帰るまで、本当にゆっくりさせて頂きました　チェックインから夕食予約までの3時間もラウンジでおもてなしのサービスを受けてとても良かったです　沢山の人で満席でした 夕食もとても美味しかったです　3名一部屋でしたがゆったりと過ごせて、玉泉さんを選んで本当に良かったです　また予約してしたいと思いました
Stayed 1 night in Aug 2025

10/10 Excellent

KENGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　美味かった
Stayed 1 night in Aug 2025

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方がとても
Stayed 1 night in Aug 2025

10/10 Excellent

akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉、食事とも大変満足しました。ロビーラウンジのフリードリンクに感動！ホテル到着後のひとっ風呂、湯上がりに全身に染み込んでいきました。
Stayed 1 night in Jul 2025

8/10 Good

Yahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、良かった

広い部屋は清潔で、量感全体に清潔でした。 また、スタッフの感じも大変良く、また訪れようと思ってます。
Stayed 1 night in Jun 2025

10/10 Excellent

和子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も料理もスタッフも最後でした。
Stayed 1 night in Jun 2025

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities
お食事がとてもおいしかったです。温泉の湯質や施設にもとても満足できました。今回は女子2人旅でしたが、次回は家族を連れてきたいです。
Stayed 1 night in Jan 2025

6/10 Okay

かずあき

Disliked: Amenities, property conditions & facilities
部屋以外は良いが部屋はパッケージエアコンにすべきでは！暑くても我慢するしかなかった
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

食事について

夕食の品数は多かったのですが、年齢的に食べ切れない量でした。 豚肉のしゃぶしゃぶ、牛肉の焼き物が続きましたが料理にもう少し工夫があったら良かったです。 スタッフの方たちの対応には満足しています。
Stayed 1 night in Apr 2025

8/10 Good

kazuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジでの生ビールの提供など嬉しいサービスでした。 ただその為お腹が膨れてしまい夕飯を少し残してしまい申し訳無く思います。 立派なお庭やお風呂など高級感満載で満足できました。
Stayed 1 night in Mar 2025

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
平日ということもあり空いていましたが 温泉、食事ともにコスパ最高でした！
Stayed 1 night in Feb 2025

10/10 Excellent

HIROKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいホテルでした。綺麗で快適で温泉がとても良かった。
Stayed 1 night in Dec 2024

6/10 Okay

みちよ

Liked: Staff & service
早朝の送迎に対応していただき、また駅での記念撮影を何も言わずとも撮影していただき、細やかな対応ありがとうございました
Stayed 1 night in Nov 2024