Matsumoto Business Hotel

"Very comfortable room, efficient, friendly, and professional staff. Great location!👍👍"

"Convenient location and excellent bath on too floor. Lots if nice amenities "

"Didn’t utilise everything it had to offer but all in all, it’s a cozy hotel, with good staff. Doesn’t have heaps to offer but it forces you to explore and not stay in your room. If there was any complaints, it’s that the room was really warm and you couldn’t change the air con, but nothing opening the window can’t fix."

"Room was excellent in size and cleanliness. Staff was also very courteous and helpful most of the time. The dining room staff was outstanding. The one major faux pas was that my misplaced her walking cane somewhere in the hotel during our initial check in. We were staying for four nights but the cane was not found. However, two days later, we received an email indicating they had located the cane. The message did not indicate where the item was located but we were leaving Japan in two days so that notification was of no consequence. I tried to respond to their message but was not able to do so in English, although the message from the hotel was written in both Japanese and English. "

"We stayed in the Standard Double Room, Non Smoking (No Extra Bed, 18 sqm). The room was clean, practical, and slightly more spacious than typical business hotels. The bathroom had a small bath tub, which is customary, and a humidifier was provided where you add your own water before switching it on. Amenities such as coffee, toothbrushes, and combs were available at the lobby’s self-service corner. Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese hotels, copies of our passports were taken during registration. The hotel also provides coin laundry facilities along with vending machines for drinks and beer. The location is convenient, a short walk from Matsumoto Station and within walking distance to Matsumoto Castle. While there is a shopping mall right beside the hotel, it is currently closed. The nearest active mall is further south, closer to the bus terminal. Overall, Richmond Hotel Matsumoto provided a comfortable stay in a well connected part of the city."

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "

"Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn"