If our room were clean, I'd say this was a pretty decent place and would recommend and come back here again. But it wasn't -- and we took pictures for proof. The heater wasn't working correctly, the shower head was broken and it even fell on my head while taking a bath. It hurt! I hope they fix that. We stayed at Voyager 1.
The staff was pretty okay. The food was actually good and generous servings, kudos to the chef! The food price options were pricey but acceptable, given it's an island.
Danalyn
2023 年 6 月入住 2 晚
6/10 一般
Daniel
2023年05月3日
满意:客房舒适度
不满意:员工和服务,清洁度
The stay was ok, some of the staff were really nice and helpful. Service in the restaurant was terrible. Was under the impression that there was alot do at the resort and come to find out there was really nothing at all to do that did cost a fee to do.. the island itself was really nice but displeased with the over all resort..
Daniel
2023 年 4 月入住 2 晚
2/10 糟糕
真实旅客
与配偶出行
2019年10月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property has potential but that's as far as it goes. The place is run down. The pool is dirty. The room not clean. The resteraunt only has a couple of items available on the menu. Nearly everything advertised is not available. There is no WiFi or phone service. The toilet bowl was cracked and leaking and the bathroom smelled like a dirty urinal. The staff were more concerned about their own comfort and wellbeing rather than that of their guests. When asked to speak to management their reply was not available. I would not recommend this property to anyone. In fact I'd recommend you to stay clear of the place. It is very very overpriced. I've stayed in flea infested hostels with a better experience and level of service.
真实旅客
2019 年 9 月入住 3 晚
10/10 超赞
Lor,Malabon
与配偶出行
2019年08月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food service place
Lor
2019 年 8 月入住 2 晚
8/10 还可以
真实旅客
2019年08月20日
真实旅客
2019 年 8 月入住 3 晚
8/10 还可以
GB
与家人出行
2019年07月22日
满意:员工和服务,清洁度
不满意:住宿条件和设施
We enjoyed the pool, kayaking, lounging area next to the ocean and the watch tower. The property is not well maintained. The door was loose in the doorframe of our room. The doorknob was coming off. Most of the ammenties are neglected and in disrepair. Pool table was dirty and they charge to use it. Zip line was under repair. There are ants all over the property including the bedroom, dining/check in area, and near the pool/lounge area. In spite of all that could be improved upon, the staff was great and the food was great. Overall we enjoyed our stay. Please don't charge for amenities that should be included in the package (pool table) especially if it isnt maintained and is very dirty.