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布卡可王府酒店的評價

5 out of 5
布卡可王府酒店
Mata do Bussaco, Luso, Mealhada

評價

8.4

很好

10 分評分，優異；781 則評價中有 344 則" "
8 分評分，不錯；781 則評價中有 263 則" "
6 分評分，一般；781 則評價中有 108 則" "
4 分評分，欠佳；781 則評價中有 43 則" "
2 分評分，很差；781 則評價中有 23 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

7.4/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

FERNANDO

於 2023 年 4 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
超級棒的公主夢城堡花園很美，非常好的住宿體驗，早餐也很完美。
於 2019 年 12 月住了 1 晚

8/10 不錯

Wu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
宮殿很美、
於 2019 年 9 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
整體設施和相片相同，公共區域美麗典雅，房間簡約乾淨。 2019/8/20晚上到達，遇到非常優秀的服務人員，親切的介紹飯店，讓我有貴賓的感受，非常加分。
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚

6/10 一般

Sheng-Wen

不滿：整潔度和職員與服務
特殊的入住體驗但維護狀況不佳
我們在11月初入住，可能因為兩週前剛有一個風暴影響，附屬的森林公園關閉，皇宮週邊也都堆了整修的物品。內部整體偏老舊，房間內沒有冰箱，地毯斑駁，燈光昏暗檯燈也接觸不良。員工人數明顯不足，早餐時只有一位外場服務人員，人多時所有空位都還堆著前一組客人剩的碗盤。但畢竟前身是皇宮，天氣好時還是可以感受到過去的輝煌，花園很漂亮，晚餐不便宜但品質很好，是我們在葡萄牙10天吃過最好吃的餐廳之一，但要注意八點才開始供餐。整體而言以這價錢還是值得體驗一下。
於 2018 年 11 月住了 1 晚

8/10 不錯

Hsiu-Li

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Reasonable C/P value
The WiFi was terrible , the surrounding is excellent Breakfast above the average , Dinner Menu are accptable
於 2018 年 5 月住了 2 晚

8/10 不錯

CHIEN HSUN

讚好：整潔度和客房舒適度
值得一遊
皇宮附近沒有餐食, 裡面的餐食比外面貴很多.
於 2017 年 10 月住了 2 晚

10/10 優異

Wei Chih

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent experience staying in a palace
Very friendly staff! It's a nice experience staying in a palace with great deal. Although it's a little more expansive dining in the palace, well, it's palace, and the taste was good. And if you want to go out in the morning, better before 10AM, when group of tourist coming.
於 2017 年 9 月住了 1 晚

8/10 不錯

Chih-Kang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Once-in-a-lifetime
A wonderful experience. The Neo-Manueline design of the hotel is breathtakingly beautiful and wines of Bussaco is superlative !!. We've tried the 1999, 1996 Bussaco tinto and branco, they are incredibly elegant and exuberant with long finish after ageing for 20 years. Rivaling the best grand cru from Burgundy with an unbelievably low price, however, it's a pity that the wines can only be enjoyed at the hotel. I would recommend to have a vertical tasting at Bussaco Palace hotel and trust me, it's the experience once-in-a-lifetime. Though the dinner is lackluster, however, wines and the experiences of the stay are truly magnificent. Will definitely revisit the hotel again.
於 2017 年 6 月住了 1 晚

8/10 不錯

cheng-ching

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得一遊的大飯店
雙床房比雙人床房大很多,含早餐很豐盛,CP值高

6/10 一般

真實旅客

讚好：整潔度

10/10 優異

Mai

讚好：職員與服務
於 2024 年 5 月住了 2 晚

4/10 欠佳

Michael

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The rooms are in an abysmal state - such a beautiful property and the hotel does not live up to its potential.
於 2024 年 5 月住了 1 晚

10/10 優異

William (Georgetown)

多人同遊
讚好：設施服務和住宿狀況
Wonderful historic property
於 2024 年 4 月住了 2 晚

10/10 優異

Thomas (Wakefield)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spectacular, historic palace hotel on grounds of a royal arboretum and garden. Service and food excellent, including their own brand wines.
於 2024 年 4 月住了 2 晚

10/10 優異

ANTONIO JOSE

伴侶同遊
Un edificio y un parque para visitar y disfrutar de ambos.
於 2024 年 4 月住了 2 晚

6/10 一般

Larelle

讚好：整潔度和職員與服務
This hotel is in a historic property, but I’ve stated in historic properties before and had much better experiences. The rooms were clean, and the bathrooms were nice. However basic amenities such as Wi-Fi and a mini fridge were lacking (don’t worry, they can forward your mail). Paint on the window frames of our room was peeling, and many areas of the hotel looked run down. Same for the grounds. Lovely from a distance but weedy, with overgrown or dead plants on closer inspection. We were asked to make a reservation for dinner when we checked in as if they fill up the dining room every night. Hardly any guests attended dinner, and the dinner food was expensive and subpar. Would not recommend. Fortunately the breakfast was very nice. Overall felt as if they were trying to maintain an air of expensive exclusivity, but they fell down on several points.
於 2024 年 4 月住了 1 晚

6/10 一般

Katheryn

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
If you want to say you stay in a beautiful palace in Portugal then I would recommend this unique opportunity. However, if you don't wish to feel shamed or made to feel oppressed and bad about yourself then I don't recommend it. We visited from Canada and had an issue with booking our toddler son. The check-in person was rude, impatient and accusatory for our mistake. He refused to listen to anything we had to say and made us feel like common thieves trying to snuggle a child in who we were holding at check-in. He overcharged us for the child and then proceeded to reprimand us and make me feel demeaned as a mother. We understand occupancy and occupancy charges, and for a "five star" I would expect more tact and customer service vs personal attacks. The rooms are ok. It is outdated but you are paying for authenticity and the experience. At breakfast the one staff person was incredibly hostile and rude. They ran out of all kinds of food and noone dared to mention it or else she would snap at you and ask if you "did not like the food that was there." Overall we did not have a relaxing time as the ambiance and feel of the place is not filled with positive vibes and joy. Perhaps this is ok for a certain generation and style of traveler but to keep this place alive I think some of the backdoor thinking may need to be refurbished instead of the rooms. I took a star off for breakfast and one for service.

6/10 一般

Timothy

伴侶同遊
Sad to see such a wonderful property so run down. The gardens are barely cared for and overgrown with weeds. I stayed here more than 30 years ago and it is now just a shadow of its former self.
於 2024 年 4 月住了 1 晚

6/10 一般

KRISTINA

讚好：整潔度和住宿狀況
Dining service is terrible AND WAY OVERPRICED. I would give it a 5star had i not eaten there or dealt with the bar manager. Very arrogant attitude.
於 2024 年 3 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Third time here in 2 years. We love the Palace and love their staff
於 2024 年 3 月住了 1 晚

4/10 欠佳

Eduardo

於 2024 年 3 月住了 1 晚

6/10 一般

KRISTINA

家人同遊
讚好：整潔度
不滿：職員與服務
All was great except the OVERPRICED restaurant and SNOTTY Bar tender. Highly recommend to not eat at the restaurant. TO expensive and MR snobby bar tender seemed to make sure the waiters were not smiling or friendly
於 2024 年 3 月住了 1 晚

8/10 不錯

KRISTINA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a great experience to stay at this palace. The checkin agents great. NOTE. the restaurant is WAY over priced and the staff I would say they think its a Michelin star but its not close. We had to preorder dinner and still took near an hour. Staff unfriendly and I can NOT STATE how over priced. I found after their is a cafe close that I would have chosen. DO NOT EAT IN THE RESTAURANT. you will overpay get bad service and not great. Sad as the place and the property to explore is amazing. The restaurant left a really negative impact on us.

10/10 優異

Huong (Raleigh)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Olga

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Boa hospedagem
O hotel é realmente lindo, as acomodações são razoáveis, mas o banho é excelente. o atendimento tanto na recepção , quanto no restaurante é excelente. Todos os funcionários são super simpáticos e prestativos. É um lugar para descansar, entrar em contato com a natureza.
於 2024 年 1 月住了 1 晚

10/10 優異

Eduardo

於 2024 年 1 月住了 1 晚

10/10 優異

Michele

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful old palace steeped in olde world history. Not in it's full garden glory in winter but still stunning. Beautiful tiles, paintings, sumptuous lounges and dining area..needs some money to restore the exterior to its full glory ,but a quirky place to stay....so well looked after by the staff... Delicious breakfast and dinner. There is a history packed convent next door and many forest walks to enjoy.service was superb.
於 2024 年 1 月住了 1 晚

6/10 一般

OZAKI

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
暖房設備がほとんどありまぜでした。
最初に案内されたお部屋が、窓を開けると、隣の建物の壁しか見えませんでした。フロントて部屋を変更して頂くのに1時間近くかかりました。フロント係が2人いましたがベテランではなく、配慮が足りませんでした。次に案内されたお部屋は眺めパス良かったのですが、小さな暖房設備がオイルヒーターが1台だけで、翌朝1℃の外気でお部屋もとても寒く体が冷えてしまいました。バスルームも暖房設備が無く、凍える思いでした。
於 2023 年 12 月住了 1 晚

8/10 不錯

Alvaro

讚好：整潔度和職員與服務
Palace Stay
Fantastic Place that could need some updating. Go for the palace and the fantastic park/grounds. Do not go for modern amenities. The beauty of the place makes up for stuff like peeling wallpaper and weak showers. Great experience.
於 2023 年 12 月住了 1 晚

6/10 一般

Armando

讚好：整潔度和職員與服務
不滿：住宿狀況
Péssimo custo benefício.
於 2023 年 11 月住了 1 晚

8/10 不錯

Abel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Steve

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Paul

於 2023 年 11 月住了 2 晚

6/10 一般

Kristina

於 2023 年 11 月住了 1 晚

10/10 優異

Naomi

多人同遊
讚好：設施服務
This was a beautiful property. Enjoyed our stay.
於 2023 年 11 月住了 1 晚

10/10 優異

Mark (Twin Falls)

家人同遊
讚好：整潔度和職員與服務
Property is a bit hard to get to but worth it. Location is absolutely beautiful and quiet. Only critique is the rooms are a little out dated.... Which was still considering it's a Palace!! Breakfast was pretty good as well.
於 2023 年 8 月住了 1 晚

10/10 優異

Maria

於 2023 年 11 月住了 2 晚

10/10 優異

Abel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es palacio maravilloso metido dentro de un edén.
於 2023 年 10 月住了 1 晚

6/10 一般

Ray

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Although the property was gorgeous and the staff were great they say there is internet, there is Not. Told us we had to be in the lobby, we stood beside their computer and still no signal. No usb port in the room. No TV other than BBC. Just silence. But you can explore the lovely walking paths in the forest.
於 2023 年 10 月住了 2 晚

10/10 優異

Vitor

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is an old palace. It is absolutely gorgeous!
於 2023 年 10 月住了 1 晚

8/10 不錯

Dieter

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Generally, nice location, well maintained grounds.
於 2023 年 10 月住了 1 晚

8/10 不錯

Armen

讚好：職員與服務
於 2023 年 9 月住了 1 晚

8/10 不錯

Juan Carlos

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

Maureen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trip highpoint
I hope to return, staying longer than one night next time. Unforgettable experience where all workers, some third generation, were there to please. The building could be upgraded a bit, for sure, but the experience was unsurpassed!
於 2023 年 10 月住了 1 晚

10/10 優異

Eai Nean

於 2023 年 10 月住了 1 晚