2/10
Absolutely unacceptable experience.
I stayed here the night before a 24-hour conference followed by a 12-hour international flight, the only chance I had to rest. Instead, I spent the night dealing with bed bug bites all over my body. It was not only distressing but completely ruined my ability to recover before important commitments.
I was finally moved to another room at 3:40 AM, but by then, the damage was done. I immediately requested a refund but have yet to receive anything. The lack of accountability and response from the hotel is shocking.
Sheetal
2025 年 6 月入住 1 晚