The checkout process wasn't the best. To slow and have not recived my bill
Luis Agustin
於 2024 年 4 月住了 1 晚
10/10 優異
NATACHA
家人同遊
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bueno. La pase muy bien en sus facilidades, el personal super servicial.
NATACHA
於 2024 年 4 月住了 5 晚
10/10 優異
MARITZA
伴侶同遊, 多人同遊
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy bonito el hotel. Sus empleados amables y serviciales. Volveria otra vez.
MARITZA
於 2024 年 4 月住了 5 晚
10/10 優異
carmela
2024年4月30日
讚好:整潔度、職員與服務和住宿狀況
Wonderful hotel!
carmela
於 2024 年 4 月住了 3 晚
2/10 很差
Eddy
多人同遊
2024年4月29日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Upgrade to a master suite paid 600,000 for upgrade then 3 days later they told me it was 1800000.00 more which was over 800.00 dollars with conversation. Then i get to the room and TV not working and remote control for the curtains needed new batteries. Then the toilet was running becaise needed a new flushing system but it doesnt there the wood from the sliding doors eaten up by termite and sink in bathroom dripping. Finally clock radio in the room alarm kept going off every two hours then i had to unplug it. They send maintenance to fix the issue and still the same problem. View from balcony beautiful but conditions of the walls really bad condition. Spoke to hotel management and all he had to say he was sorry. Sorry they say they are 5 star but the condition of the room they weren't even get a 3 star rating. If you get a master suite make sure its not 1806. I will forward these review to expedia and i have fotos of all these things.
Eddy
於 2024 年 4 月住了 4 晚
10/10 優異
Ivonne H
多人同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really like this hotel. Very famous in Medellin.
Ivonne H
於 2024 年 4 月住了 5 晚
10/10 優異
Beatris (Pennsauken)
家人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and the staff was great! Breakfast was included and was great as well. Loved that it also had a heated pool and sauna. Would stay here again if i visit Columbia again.