The staff do nothing, i ordered a meal to my room on Monday the tray & plates where still there Friday when i checked out
They don’t clean the towels, bedding
One day of soap one day of coffee they don’t replenish or clean
What is in there when you get there is it
Also no secure parking it’s open to anyone same with the front door anyone can go in at any time
Mark
於 2024 年 3 月住了 4 晚
6/10 一般
melissa
家人同遊
2024年2月11日
We tried to ring the service desk multiple times but no answer, we didn’t have any toilet paper in our room. The website also states that they do breakfasts in the restaurant , for some reason they this was not an option when we stayed.
melissa
於 2024 年 2 月住了 1 晚
2/10 很差
Catherine
伴侶同遊
2024年1月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This hotel was the worst we have visited. We arrived and the guy on reception looked like he would rather be anywhere else than there. We got the card for our room. Had to pay a $100 bond which i didn't begrudge until we got upto the room. The room was filthy. It looked like it hadn't been vacuumed in years, the front of the cupboards were filthy and also looked like they hadn't been cleaned in forever. The mattress was terribly saggy in the middle and one of the lamps on the bedside had a globe blown. We went down and asked to move to a different room and they moved us to a bigger room with a king size bed and the room was almost as dusty and dirty so we couldn't be bothered dealing with them again so we kept the key and just went home for the weekend and dropped the key back on the Sunday morning. We have a baby in the NICU at Monash clayton so the last thing we need is to get sick or take some sort of bug in there to her due to lack of cleanliness. The whole place is very tired and run down and dirty and needs a big overhaul. Wouldn't recommend staying here at all. Wotif should scrutinize their accommodations they allow to list on the site so people don't get misled like this.
All we wanted was a couple of nights away not too far from the hospital for a break from everything and it was the worst choice to pick here.
Catherine
於 2024 年 1 月住了 2 晚
6/10 一般
adam
2024年1月18日
讚好:整潔度和職員與服務
adam
於 2024 年 1 月住了 1 晚
8/10 不錯
Daniel
多人同遊
2024年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was good
Daniel
8/10 不錯
Anne
2024年1月2日
讚好:整潔度和客房舒適度
Christmas Night
A comfortable and spacious room. The place is looking a bit tired but great value for the money. No complaints
Anne
於 2023 年 12 月住了 1 晚
8/10 不錯
Ben
親子同遊
2023年12月29日
讚好:整潔度、職員與服務和設施服務
Enjoyed my stay and would recommend this hotel. For the price its good. The rooms are spacious and have a good table if you need to take work calls remotely using laptop. Staff are friendly and very helpful. Underground car parking is free and spacious which is a big plus. On the cons, some of the fittings are a bit dated. The shower was a bit tempremental being very cold or very hot. The Wifi didnt work well after a few days so we got our own Prepaid data sim. Overall i would recomend this hotel as for the price its pretty good...