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博夢德國際酒店的評價

4.5 out of 5
博夢德國際酒店
934 Doncaster Road, Doncaster East, VIC

評價

7.6

不錯

10 分評分，優異；735 則評價中有 186 則" "
8 分評分，不錯；735 則評價中有 314 則" "
6 分評分，一般；735 則評價中有 149 則" "
4 分評分，欠佳；735 則評價中有 62 則" "
2 分評分，很差；735 則評價中有 24 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

6.6/10 

設施服務

7.0/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

Otto (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適的酒店
舒適的酒店 垃圾級網頁，評分及體驗都已填好 就是不能提交評價 垃圾級網頁，評分及體驗都已填好 就是不能提交評價 垃圾級網頁，評分及體驗都已填好 就是不能提交評價
於 2018 年 8 月住了 5 晚
Suzanne George, Sales & Marketing Executive 於 2018年8月14日的回應
Thank you for taking the time to review and your feedback that our Hotel is comfortable. Unfortunately the remaining part of your feedback didn't submit correctly. We look forward to welcoming you again in the future. Warm regards

8/10 不錯

Kit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Paul

不滿：住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

Mark

不滿：整潔度、職員與服務和住宿狀況
The staff do nothing, i ordered a meal to my room on Monday the tray & plates where still there Friday when i checked out They don’t clean the towels, bedding One day of soap one day of coffee they don’t replenish or clean What is in there when you get there is it Also no secure parking it’s open to anyone same with the front door anyone can go in at any time
於 2024 年 3 月住了 4 晚

6/10 一般

melissa

家人同遊
We tried to ring the service desk multiple times but no answer, we didn’t have any toilet paper in our room. The website also states that they do breakfasts in the restaurant , for some reason they this was not an option when we stayed.
於 2024 年 2 月住了 1 晚

6/10 一般

Danielle

家人同遊
不滿：整潔度、設施服務和住宿狀況
Easy place to stay, undercover parking and conveniently close to the city yet it’s very quiet. Could use a good deep clean inside and out.
於 2024 年 1 月住了 4 晚

6/10 一般

Alan

不滿：職員與服務
於 2024 年 1 月住了 13 晚

2/10 很差

Catherine

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel was the worst we have visited. We arrived and the guy on reception looked like he would rather be anywhere else than there. We got the card for our room. Had to pay a $100 bond which i didn't begrudge until we got upto the room. The room was filthy. It looked like it hadn't been vacuumed in years, the front of the cupboards were filthy and also looked like they hadn't been cleaned in forever. The mattress was terribly saggy in the middle and one of the lamps on the bedside had a globe blown. We went down and asked to move to a different room and they moved us to a bigger room with a king size bed and the room was almost as dusty and dirty so we couldn't be bothered dealing with them again so we kept the key and just went home for the weekend and dropped the key back on the Sunday morning. We have a baby in the NICU at Monash clayton so the last thing we need is to get sick or take some sort of bug in there to her due to lack of cleanliness. The whole place is very tired and run down and dirty and needs a big overhaul. Wouldn't recommend staying here at all. Wotif should scrutinize their accommodations they allow to list on the site so people don't get misled like this. All we wanted was a couple of nights away not too far from the hospital for a break from everything and it was the worst choice to pick here.
於 2024 年 1 月住了 2 晚

6/10 一般

adam

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚

8/10 不錯

Daniel

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
it was good

8/10 不錯

Anne

讚好：整潔度和客房舒適度
Christmas Night
A comfortable and spacious room. The place is looking a bit tired but great value for the money. No complaints
於 2023 年 12 月住了 1 晚

8/10 不錯

Ben

親子同遊
讚好：整潔度、職員與服務和設施服務
Enjoyed my stay and would recommend this hotel. For the price its good. The rooms are spacious and have a good table if you need to take work calls remotely using laptop. Staff are friendly and very helpful. Underground car parking is free and spacious which is a big plus. On the cons, some of the fittings are a bit dated. The shower was a bit tempremental being very cold or very hot. The Wifi didnt work well after a few days so we got our own Prepaid data sim. Overall i would recomend this hotel as for the price its pretty good...
於 2023 年 12 月住了 13 晚

8/10 不錯

Michelle

伴侶同遊
讚好：整潔度和職員與服務
Quiet hotel, older style but clean. Free parking. Comfortable bed. Will definitely stay again.
於 2023 年 12 月住了 1 晚

8/10 不錯

Michelle

伴侶同遊
讚好：職員與服務
Older hotel, pictures on site must be from many years ago. Was clean and comfortable and price was good. Quiet spacious room. Will return.
於 2023 年 12 月住了 1 晚

8/10 不錯

Len

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The property is looking tired and reception staff presentation could have been a little better. Having said that the price was value for money and certainly met all our requirements. Outside presentation needs work for example weeding should be carried out at the front.
於 2023 年 12 月住了 1 晚

8/10 不錯

D

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Wai

讚好：職員與服務
Either :1. I was in another hotel 2.I was very lucky to get a 'good' room 3. Management improve a lot. Didn't check the internet ratings before I booked, then saw all the 1 star reviews. Absolutely hate smelly filthy dirty hotel room. Surprise to find the room was spacious, no smell, no obvious dirt & filth & I am not going to look for it. Good price for a decent clean overnight stay. ps. It was a saturday & there was an karaoke going on, noisy until 10pm.
於 2023 年 12 月住了 1 晚

8/10 不錯

Elizabeth

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very apprehensive about our stay after reading the online reviews, we were pleasantly surprised. Yes, the place is dated and would benefit from a major revamp but was clean and tidy and was value for money.
於 2023 年 11 月住了 2 晚

8/10 不錯

Peter

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good price and service
於 2023 年 11 月住了 1 晚

10/10 優異

Wayne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

4/10 欠佳

Joanne

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Check in/ out was easy. Car Park good. Lift broken , Room was dirty , Hotel very dated . Getting charged $100.00 bond - that gets refunded to card in 2-3 weeks. Unacceptable.
於 2023 年 10 月住了 1 晚

6/10 一般

JANET

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Location is convenient for us. Sadly it's a tired hotel in need of a good revamp in many areas. Some renos have taken place in the bathrooms, but needs a lot more
於 2023 年 10 月住了 3 晚

2/10 很差

Lynda

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Lift broken. Checked into a room that was still uncleaned from previous occupant. New room up flight of stairs despite conversation of needing ground floor due to lift broken. Filthy new room. Filthy in all areas. Spa jets not cleaned. Shower is more of a fine mist. Never again.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Kay

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
We noticed the whole building is run down and is in need of huge maintenance and cleaning inside and out. Our asian meal was very nice but expensive.
於 2023 年 9 月住了 1 晚

6/10 一般

Barb

伴侶同遊
讚好：整潔度
不滿：住宿狀況
Our stay was enjoyable, however, the way they charge is extremely inconvenient and not explained at check in. I was charged the room fee, informed of a $100 room bond which is refundable in 7-10days, but I was ALSO charged the room fee a second time and when I rang to question this, was told this is normal, if you bank with Westpac, which I don’t!!!! Then told, it will be refunded in 7-10days! That is not acceptable, and extremely inconvenient. We were going to be returning guests but not with this inconvenience and method of charging!
於 2023 年 8 月住了 1 晚

4/10 欠佳

Anthony

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Cobwebs in all corners of the room, Mirrors hadnt been clean. No help from staff to get bags to the room for 2 x women and baby at 11.00pm at night
於 2023 年 8 月住了 2 晚

8/10 不錯

David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2023 年 8 月住了 1 晚

8/10 不錯

Greg.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
After a very late flight, the 24 hr check-in facility was great
於 2023 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Samaria

於 2023 年 7 月住了 1 晚

4/10 欠佳

Danielle

於 2023 年 6 月住了 1 晚

6/10 一般

Le Liang

於 2023 年 5 月住了 1 晚

6/10 一般

Gerard

商務旅客
不滿：住宿狀況
Housekeeping was terrible
於 2023 年 5 月住了 4 晚

8/10 不錯

Duy H

.
於 2023 年 5 月住了 1 晚

2/10 很差

Marcus

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
How can a place like thisoperate or be supported by wotif? Utterly disgraceful.
於 2023 年 4 月住了 1 晚

4/10 欠佳

Adam

讚好：職員與服務
不滿：設施服務和住宿狀況
Property would have been great 20 years ago. Badly needs refurbished and no breakfast available which is unheard of for inner city hotel. Rooms good sized, clean, staff friendly but badly needs some upgrading and breakfast offering!
於 2023 年 4 月住了 1 晚

8/10 不錯

Lynton

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and suited our needs
於 2023 年 3 月住了 2 晚

4/10 欠佳

Graeme

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Unfriendly reception, filthy basement car park, No breakfast or restaurant as advertised on web site, broken fittings in bath room, insufficient pillows, no Bar available as per web site, very tired room, carpet needs replacing, no door on freezer, spa disgraceful, cigarette burns and rusty fittings. We stayed in the motel 7 years ago and it was very good that is why we booked again. Will never be going back and will be advising friends who come to Melbourne from Qld to visit friends in the area. DO NOT STAY AT BEAU MONDE INTERNATIONAL. 1 OUT OF 10
於 2023 年 3 月住了 2 晚

8/10 不錯

Anthony

於 2023 年 3 月住了 1 晚

10/10 優異

Debra

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

6/10 一般

Deidre

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚

8/10 不錯

Darlene

讚好：職員與服務
於 2023 年 2 月住了 1 晚

4/10 欠佳

Karynne

伴侶同遊
不滿：設施服務和住宿狀況
Booked this property as it had parking and we thought we'd treat ourselves to a spa unit for the last night of our holiday. The spa was very dated and took over 30 mins to fill to just cover the jets and it wouldn't turn on. I got dressed and went down to see reception as no one answered the phone when I tried to ring. I was offered another room but it was late and I didn't want to wait another 30plus minutes to fill another spa. in hindsight perhaps I should have changed rooms as the bed was so uncomfortable and had been 2 twins pushed together and they came apart during the night and I ended up sleeping in the gap.
於 2023 年 2 月住了 1 晚

8/10 不錯

Julie

伴侶同遊
讚好：設施服務
The property met our requirements, the room was clean & comfortable.
於 2023 年 2 月住了 1 晚

6/10 一般

Ash

伴侶同遊
不滿：設施服務和住宿狀況
Ordinary at best
於 2023 年 2 月住了 1 晚

4/10 欠佳

Wendy

家人同遊
讚好：設施服務和住宿狀況
不滿：整潔度
When we arrived we tried to use the phone to contact the front desk to order room service but the phone did not work. We went back downstairs and spoke with the person on the desk who suggested that instead we could ring the front desk using a mobile to call them directly. Also there was NO ROOM SERVICE even though there was room service mentioned/offered in both the advertisement, the in room guest information book and a special room service menu on the counter above the refrigerator. This was most upsetting as my travelling companion is diabetic and may need food at night. There wasn't even the offer of any sort of breakfast! The onsite restaurant was closed and we were told that when the day manager was on he might be able to make us some sandwiches.... just not what I was expecting from a so-called boutique hotel. The spa bath had hair from a previous guest still in the jet holes. The place isn't in too bad of a state but is obviously old and needs some love. I also feel the room picture didn't match the room and accouterments we received.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 28 晚

8/10 不錯

Margaret

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, spacious room, undercover parking, great bathroom
於 2023 年 2 月住了 1 晚

8/10 不錯

Margaret

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good standard, new bathroom, spacious
於 2023 年 1 月住了 1 晚

10/10 優異

Samara

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Bed was very comfy, nice large room. We checked in at 2 am after a long drive from Sydney so 24/7 service desk was great also allowed us to check out late free of charge. Fast easy check in. Spa bath was very relaxing and didn’t take long to fill. Really nice black out curtains. The property itself is older in furnishings etc but overall it was a very pleasant stay.