I was asking options for late check out, but reception just keep telling me they need that room without any further action.
I pay for all night but check out in evening for flight, somehow they provide a room with poor shampoo and shower gel.
Beside of reception, others are ok.
It’s the worse service in my travel experiences.
TZU YUN
2025 年 1 月入住 1 晚
4/10 很差
TZU YUN
与家人出行
2025 年 1 月 31 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Though I just stay couple hours since my flight is in midnight, I still pay for complete charge for a room, somehow the shower room was run out of shower gel & shampoo.
Even the reception didn’t provide late check out option, but only ask for booking another room.
It’s a very disappoint experience with holiday inn. Especially after so many times stay at holiday inn.