Hotel is clean and good.
call the front desk to ask for toothbush, but no one ans.
真實旅客
於 2017 年 6 月住了 2 晚
8/10 不錯
真實旅客
2017年1月17日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
大廳接待服務櫃檯態度感覺不是很良好,但是bar那邊很不錯
真實旅客
10/10 優異
Watson
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service on front desk
Watson
於 2024 年 4 月住了 2 晚
8/10 不錯
Ruoning
家人同遊
2024年4月8日
讚好:整潔度、設施服務和住宿狀況
The staff at the front desk was not helpful or professional. They would overcharge you without any explanation. I came to them at the checkout to ask the total price I paid for, however they were not willing to help and instead just gave you a hard-to-read account detail. I had to do the math myself to prove that I was charged incorrectly. The guy then was reluctant to change to the correct amount I booked for. I still haven’t got the deposit for my refund so far and either for the security bond after a week’s time.
Mercure shared the same reception with Pullman. Suspect they treat guests differently for the cheaper booking.
Ruoning
於 2024 年 3 月住了 4 晚
6/10 一般
Adel rastegar
家人同遊
2024年4月1日
不滿:整潔度、職員與服務和住宿狀況
Old building, dirty
Adel rastegar
於 2024 年 3 月住了 3 晚
2/10 很差
Raimondo
伴侶同遊
2024年3月25日
讚好:職員與服務
不滿:整潔度和住宿狀況
Not 4 star hotel more like 3-2 and whole place smells like Mould, this is not Australian standard. Staff were helpful.
Raimondo
於 2024 年 3 月住了 3 晚
6/10 一般
Jason
伴侶同遊
2024年2月26日
讚好:職員與服務和住宿狀況
Watch your stuff in the lobby, my wife walked away from her purse and it was stolen with a lot of money in it.
Jason
於 2024 年 2 月住了 19 晚
8/10 不錯
Peter (Clifton Hill)
伴侶同遊, 商務旅客
2024年2月24日
讚好:設施服務
Was all right but nothing special. The service in the restaurant may improve on the future.