客房景觀

墨爾本公園鉑爾曼酒店及渡假村的評價

5 out of 5
墨爾本公園鉑爾曼酒店及渡假村
192 Wellington Parade, East Melbourne, VIC

評價

8.4

很好

10 分評分,優異;1001 則評價中有 469 則" "
8 分評分,不錯;1001 則評價中有 345 則" "
6 分評分,一般;1001 則評價中有 118 則" "
4 分評分,欠佳;1001 則評價中有 49 則" "
2 分評分,很差;1001 則評價中有 20 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Johnny (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great View, Great lounge experience
Great Value for the price, location and room size.
於 2018 年 3 月住了 5 晚
Erkin Aytekin 於 2018年3月19日的回應
Dear Johnny, We are very pleased your read about your experience and see the lovely views your have captured during your stay . we look forward to having you staying back with us soon .

6/10 一般

真實旅客

讚好:職員與服務
不滿:整潔度
於 2018 年 1 月住了 4 晚
Erkin Aytekin 於 2018年2月26日的回應
Thank you for rating your stay. We appreciate your . we look forward to your next stay soon

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
看澳网的最佳选择
位置无可挑剔,交通便利,闹中取静,酒店的服务也很周到,唯一遗憾就是酒店偏老了点。
於 2018 年 1 月住了 2 晚
Erkin Aytekin 於 2018年2月28日的回應
感謝您提供的可愛反饋,我們很樂意閱讀您已享受您的住宿體驗,我們期待著您的下次入住

8/10 不錯

WANYU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便又乾淨的飯店
客房清潔度與舒適度都很不錯, 飯店位置對於觀賞澳網也很方便!

8/10 不錯

Yu Chen (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nearby the center of city by walking distance, but very quiet in front of big park and stadium

10/10 優異

Danielle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Will be staying here everytime we come to Melbourne. Absolutely beautiful rooms with amazing views. The staff are all so lovely especially at Dinner time with a staff named Julia she goes above and beyond everytime and for anyone. Thank you for a beautiful honeymoon Pullman and we can’t wait to come back again❤️
於 2024 年 3 月住了 5 晚
Eliza Stewart Guest Experience Executive 於 2024年4月12日的回應
Dear Danielle, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 優異

Kamran

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great choice for people looking for a 5 star accommodation with walking distance to the central Melbourne
於 2024 年 3 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2024年4月12日的回應
Dear Kamran, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 優異

Lisa

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and good rooms
於 2024 年 3 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2024年4月12日的回應
Dear Lisa, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 優異

Mick (Bushfield)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 1 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2024年2月10日的回應
Dear Mick, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

8/10 不錯

Sophie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We went to the tennis so super convenient. The in room dining system didn’t work well online and there were very limited options.
於 2024 年 1 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2024年1月16日的回應
Dear Sophie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. I am glad our convenient location was beneficial to you. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

8/10 不錯

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
aust open stay
於 2024 年 1 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2024年1月16日的回應
Dear Peter, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 優異

julie

讚好:整潔度、職員與服務和住宿狀況
Nice motel
於 2024 年 1 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2024年2月12日的回應
Dear Julie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 優異

julie

讚好:整潔度、職員與服務和住宿狀況
Great hotel
於 2024 年 1 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2024年1月16日的回應
Dear Julie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 優異

Amanda

於 2024 年 1 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2024年2月10日的回應
Dear Amanda, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

8/10 不錯

Cheryl

讚好:整潔度和職員與服務
不滿:住宿狀況
All was great not a good view even though i booked 9 mths in advance plus the tv connection was not good
於 2023 年 12 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2024年1月16日的回應
Dear Cheryl, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 優異

Helen

家人同遊
讚好:整潔度和職員與服務
於 2023 年 12 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2023年12月27日的回應
Dear Helen, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

10/10 優異

Gweneth

伴侶同遊
讚好:設施服務
peaceful location, friendly welcoming staff
於 2023 年 12 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2023年12月27日的回應
Dear Gweneth, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

8/10 不錯

Scott

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good buffet breakfast, quiet room, clean and spacious, easy check in, quiet location.
於 2023 年 12 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2023年12月12日的回應
Dear Scott, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

2/10 很差

Salvatore

多人同遊
讚好:職員與服務
不滿:整潔度
Checked in at 5.00pm 6th floor resembled a war zone!! Trays of food in the hallway staff still making up rooms. Ambience was very disappointing. Shocked when I realised the bathroom was a disabled fit out
於 2023 年 12 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2023年12月27日的回應
Dear Salvatore, Thank you for taking the time to provide some further feedback regarding your recent stay with us at Pullman Melbourne On The Park. First and foremost, I would like to apologise for the negative experience you had upon your arrival. I have specifically noted your comments so that I can address directly with the respective teams. I would like to assure you that this is not the level of service that we aim to provide nor the genuine sense of hospitality that we train our teams to display.Thank you for providing this constructive feedback, as all feedback is valued. If you would like to further discuss, please contact our Front Office Manager Keiko Kinross via email at keiko.kinross@accor.com, and she will be able to further assist you. Kind regards, Eliza StewartGuest Experience Executive

10/10 優異

Alys

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2023年12月12日的回應
Dear Alys, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 優異

Bevan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was wonderful, the bar staff could do wonders with some politeness and improved customer service.
於 2023 年 12 月住了 4 晚
Eliza Stewart Guest Experience Executive 於 2023年12月27日的回應
Dear Bevan, We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2024. Sincerely, Eliza Stewart Guest Experience Executive

8/10 不錯

DONGBO

讚好:整潔度、職員與服務和住宿狀況
Comfy stay n good location
於 2023 年 11 月住了 2 晚
Eliza Stewart Guest Experience Executive 於 2023年12月12日的回應
Dear Dongbo, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards Eliza StewartGuest Experience Executive

10/10 優異

Lauren

讚好:整潔度、職員與服務和住宿狀況
Great room, very clean and quiet. Was a little far away from city entertainment.
於 2023 年 12 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2023年12月12日的回應
Dear Lauren, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards,

10/10 優異

D

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 11 月住了 1 晚
Eliza Stewart 於 2023年12月5日的回應
Dear D,Thank you for taking the time to share some feedback regarding your recent stay with us. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

10/10 優異

Charles

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and on the ball.
於 2023 年 11 月住了 2 晚
Eliza Stewart 於 2023年12月5日的回應
Dear Charles, Thank for you taking the time to share some feedback regarding your recent stay with us. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza StewartGuest Experience Executive

8/10 不錯

Stephanie

於 2023 年 11 月住了 1 晚
Eliza Stewart Guest Experience Executive 於 2023年12月12日的回應
Dear Stephanie, t is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,

10/10 優異

Siobhan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel. Close to Olympic Park Staff very nice
於 2023 年 11 月住了 1 晚
Eliza 於 2023年11月20日的回應
Dear Siobhan, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Eliza Guest Experience Executive

4/10 欠佳

Sam

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 10 月住了 1 晚

10/10 優異

Corey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely place to stay with stunning views
於 2023 年 10 月住了 1 晚

10/10 優異

Caroline

於 2023 年 10 月住了 1 晚
Eliza 於 2023年11月20日的回應
Dear Caroline, Thank you for having taken the time to share some further feedback with us regarding your recent stay. I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Eliza Guest Experience Executive

10/10 優異

Kathryn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 10 月住了 2 晚

6/10 一般

Jason

於 2023 年 9 月住了 1 晚
Eliza 於 2023年11月20日的回應
Dear Jason, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Eliza Guest Experience Executive

8/10 不錯

Richard (Del Mar)

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a very nice stay. It was quite spotless and everything was of very high quality. The breakfast service had a wide range of good food. Check-in was smooth and very pleasant, even in the early hours of the morning. Parking was a a little difficult with some narrow carparks and at times very full. The ticket machine was also broken so this required some discussion via the intercom to get out and collecting some tickets from the front desk. The room was immaculate and had an amazing view, and all the furnishings were high quality. Unfortunately I couldn't figure out if there was a way to turn off individual lights in the room. It seems like the new upgrades include a high tech lighting system where they all come on or go off together, unless I just couldn't figure it out. This didn't work well when I got up early while others were still asleep. The executive lounge was very nice with excellent service, a great view, and facilities perfect for either unwinding in the evening, or getting some work done away from the room at times. The pool looked amazing, but being an outdoor pool it was just a bit too cold to enjoy this time of year. The park right across the road is great for a nice stroll, and there are some excellent dining options very close as well. We had a very good stay and would be very happy to stay here again.
於 2023 年 10 月住了 3 晚
Stephan Leroy - General Manager 於 2023年10月11日的回應
Dear Richard,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.I do want to apologize that we experienced issues with the heating in the Pool during your stay. We then were delayed by waiting on replacements parts to come from interstate. I am sorry this impacted your stay and assure you that our pool is normally heated all year round.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Ingo (Augsburg)

讚好:整潔度、職員與服務和住宿狀況
Very nice hotel, service is excellent, especially at the restaurant
於 2023 年 10 月住了 1 晚
Stephan Leroy - General Manager 於 2023年10月8日的回應
Dear Ingo,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Russell

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic weekend. Fantastic Venue.
於 2023 年 9 月住了 2 晚
Stephan Leroy - General Manager 於 2023年10月3日的回應
Dear Russell,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Linda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Stephan Leroy - General Manager 於 2023年10月1日的回應
Dear Linda,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

6/10 一般

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our room was lovely for our 2 night stay . We had lunch on Saturday at the restaurant. Very disappointing. Buffet lunch . Luke warm food .
於 2023 年 9 月住了 2 晚
Stephan Leroy - General Manager 於 2023年10月1日的回應
Dear Guest,Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your or our own expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Unfortunately as this review has come through anonymously we aren't able to follow up further with you regarding this matter.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future by staying with us again.

8/10 不錯

Simon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月26日的回應
Dear Simon,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Lynette

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay . Coming back next weekend for the footy
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月24日的回應
Dear Lynette,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Georgina

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月24日的回應
Dear Georgina,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rooms, view and location. Stayed as going to AFL finals. Excellent would definitely stay again
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月22日的回應
Dear Mark,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Lea Jade

讚好:整潔度、職員與服務和住宿狀況
Love staying here very clean
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月18日的回應
Dear Lea Jade,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

sonia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Outstanding property! Truly 5 stars!
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月15日的回應
Dear Sonia,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

8/10 不錯

Rodney

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent front of house staff. Clean,well-positioned adjacent to MCG. Room service somewhat slow.
於 2023 年 9 月住了 1 晚
Stephan Leroy - General Manager 於 2023年9月15日的回應
Dear Rodney,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.I am sorry you experienced delays with our In Room Dining service. We have recently recruited a new Executive Chef and are making changes to further improve this service for our valued guests.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

8/10 不錯

Anilyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Stephan Leroy - General Manager 於 2023年8月30日的回應
Dear Anilyn,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Lea Jade

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2023 年 8 月住了 1 晚
Stephan Leroy - General Manager 於 2023年8月29日的回應
Dear Lea,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

10/10 優異

Tricia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
From the moment I arrived until the moment I left, staff were attentive, kind, professional and provided me with a level of service that I could only hope could be emulated elsewhere. The accessible accommodation was perfection. It not only was practical and able to meet me needs as a person with a disability, it also looked fabulous. I will definitely stat there again.
於 2023 年 8 月住了 1 晚
Stephan Leroy - General Manager 於 2023年8月17日的回應
Dear Tricia,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. Let me also take this opportunity to thank you for your ongoing loyalty as one of our valued ALL Gold Members.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project and the improvements made to our accessible rooms.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one. If there is anything else we can do to make your next stay more comfortable, please don't hesitate to let our team know.All the very best for the remainder of 2023, we look forward to your next stay with us.

10/10 優異

Kristy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, clean, friendly staff.
於 2023 年 8 月住了 1 晚
Stephan Leroy - General Manager 於 2023年8月14日的回應
Dear Kristy,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for the remainder of 2023.

8/10 不錯

Steve

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Stephan Leroy - General Manager 於 2023年7月25日的回應
Dear Steve,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2023.

10/10 優異

Shannon

家人同遊
讚好:整潔度和職員與服務
Quick and friendly check in/out
於 2023 年 7 月住了 1 晚
Stephan Leroy - General Manager 於 2023年7月17日的回應
Dear Shannon,We very much appreciate your comments regarding your recent stay with us here at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services following our room renovation project.It is especially pleasing to hear that you enjoyed not only our location but the service from our staff as we strive to create a memorable experience for every guest who stays with us.Thank you again for sharing your experience, and we are confident your next visit will be even more enjoyable than this one.All the very best for 2023.