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关于机场凯富酒店的点评

2.5 out of 5
机场凯富酒店
3005 Millbranch Road, Memphis, TN

点评

7.0

还可以

10 分 - 超赞。299 条好评，共有 1002 条点评" "
8 分 - 还可以。289 条好评，共有 1002 条点评" "
6 分 - 一般。163 条好评，共有 1002 条点评" "
4 分 - 很差。114 条好评，共有 1002 条点评" "
2 分 - 糟糕。137 条好评，共有 1002 条点评" "

7.4/10

清洁度

7.6/10

员工和服务

6.6/10

服务设施

7.2/10

住宿条件和设施

6.6/10

环保

点评

8/10 还可以

SHUCHUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 2 晚
tbyrd 于 2018年08月13日 的回复
Thank you for staying with us. We do appreciate your feedback.

4/10 很差

Tracy

与家人出行
不满意：员工和服务
Whe checking in the desk staff was on the phone and never got off the whole time while she was checking us in. Never told us where to go or how to get to our room or anything else. Then the room had a terrible musty damp odor that never went away, even after we started the air conditioner. Not my best stay at a comfort Inn.
2024 年 5 月入住 1 晚

2/10 糟糕

Carolynn

不满意：清洁度、员工和服务、住宿条件和设施
Charged me for 250.00 smoking with zero proof, i know the law and i dont even smoke.... what a Is insult, even contacted the hotel, they had no evidence. Because there was NONE
2024 年 5 月入住 1 晚

4/10 很差

Claudia

不满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚

10/10 超赞

Katharine

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Helpful staff.
2024 年 4 月入住 1 晚

10/10 超赞

Allan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and good price
2024 年 4 月入住 1 晚

8/10 还可以

Rosemary，Ankeny

与配偶出行
满意：清洁度
Breakfast was good. Instructions were not given on how to use the locked gait. it was confusing. Bed was olay. Clean
2024 年 4 月入住 1 晚

10/10 超赞

Terrie

2024 年 4 月入住 2 晚

6/10 一般

JaMarcus

满意：员工和服务
不满意：住宿条件和设施
Room was very nice but the hallway had a bad smell
2024 年 4 月入住 1 晚

2/10 糟糕

Suzanne

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

2/10 糟糕

rocky

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Disgusting 1st room. Smelled so bad we had to be moved immediately. Every twist and turn in the building had strange smells that were being masked. Area around property not a safe area,which isn't obvious since hotels by airports are generally nicer and more secure-ish. Cops were everywhere in the area at night.
2024 年 4 月入住 2 晚

10/10 超赞

Jasmine

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Kameron

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, easy check in and clean rooms
2024 年 4 月入住 1 晚

10/10 超赞

Erin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean and lobby is very nice with comfortable seating. Beds were comfortable and we slept well. Easy check in and the young lady at the front desk was kind and helpful. Convenient location and easy access to interstate. Close to all of Memphis’ attractions.
2024 年 4 月入住 2 晚

8/10 还可以

Keyla

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

8/10 还可以

Tierre

满意：住宿条件和设施，员工和服务
The air conditioning did not work well in the rooms
2024 年 3 月入住 4 晚

4/10 很差

Allison

与家人出行
不满意：服务设施
Had to wait 20 minutes at the front desk to check in because nobody was in sight. I called the number, no answer. Finally, a woman came from a room down the hallway and asked if I wanted to check in. She smelled like marijuana as did the whole place. The room was ok, but the customer service and the smell were terrible. Would not recommend.
2024 年 3 月入住 1 晚

2/10 糟糕

Jeramie

2024 年 3 月入住 2 晚

10/10 超赞

Alberto

满意：清洁度、员工和服务、住宿条件和设施
I want to say the lady at the front desk was very polite. Very helpful. Recommended a nice place to have a drink and order some food. I believe her name was Misha if I spelled that wrong I apologize.
2024 年 3 月入住 1 晚

8/10 还可以

Johnny

2024 年 3 月入住 1 晚

8/10 还可以

Zsolt

满意：清洁度、员工和服务、住宿条件和设施
Decent stay for the price
2024 年 3 月入住 2 晚

2/10 糟糕

Ariel

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
I would not recommend this place to no one they will find anything wrong they collect $100 deposit for damages and kept mine because I came on my menstrual and my towel was left behind dirty other than that they are so money hungry I was left embarrassed because the maid took photos of my towels she went through and sent them to the manager who should me and consider my towels as property damage I could never recommend this spot to anyone these people are nasty and disgusting
2024 年 3 月入住 1 晚

2/10 糟糕

Elizabeth

不满意：员工和服务、服务设施、住宿条件和设施
Every thing around here is in lock and key. We couldn't go out to eat worh out getting wand and my bag checked. Not safe at all

6/10 一般

Debbie

满意：服务设施，员工和服务
Property is older not very clean.
2024 年 3 月入住 1 晚

2/10 糟糕

Kristin

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rude staff, loud ac, hidden fees
2024 年 3 月入住 2 晚

8/10 还可以

Niki

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Very easy check in process and clean and comfortable room. Hotel rooms showed slight wear but were clean and I felt safe staying there. Located in an industrial area near the airport, but a quick drive to most anywhere in Memphis.
2024 年 3 月入住 3 晚

10/10 超赞

amanda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

Jacquiline

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The young lady that waited on us was the most friendly & knowledgeable.
2024 年 3 月入住 2 晚

6/10 一般

Krista

与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
Breakfast on Saturday morning was poor, limited food and no one to help. Bathrooms need to be checked for leaky faucets and the hair dryer almost caught on fire.
2024 年 3 月入住 2 晚

8/10 还可以

Tianna

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service, my family of 3 enjoyed our 1 night stay. Room was clean, nice breakfast. I would say get a air freshener for the rooms, they had a stale smell but it didn’t last long.

6/10 一般

Connie

与家人出行
不满意：员工和服务
The front desk woman was distracted by her phone and not welcoming. A partially consumed water bottle and rag were on table top in the room when we entered. The floor tile in the entry of the room was sticky. We went for breakfast at 8:30 and there was no bread, no coffee cups and very little left with no one replenishing the breakfast bar. Worst hotel breakfast we’ve experienced.
2024 年 3 月入住 1 晚

10/10 超赞

Miguel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Is excellent place
2024 年 2 月入住 8 晚

10/10 超赞

Forrest

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The beds were so comfortable and the atmosphere was extremely peaceful
2024 年 3 月入住 2 晚

4/10 很差

Kaylene

与配偶出行
不满意：住宿条件和设施，清洁度
Was dissapointed. The toilet was dirty, the bed duvet ripped, the office chair damaged, the place had a very unpleasant odor in rhe halways and room. Definitely not like the standard of the other Comfort inn's that we have stayed in. This hotel is represented by the entire city of Memphis.
2024 年 2 月入住 2 晚

10/10 超赞

Tashanna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fast check in friendly and gated parking
2024 年 2 月入住 1 晚

10/10 超赞

Penny

满意：清洁度、员工和服务、住宿条件和设施
Great place
2024 年 2 月入住 1 晚

4/10 很差

MIKE

不满意：清洁度、员工和服务、住宿条件和设施
Four letters. DUMP. Heat/ac woke us up everytime it kicked in. Bad neighborhood. Not clean
2024 年 2 月入住 1 晚

6/10 一般

Dawn

与家人出行
不满意：住宿条件和设施
This property is in the airport areas and industrial park. The entire parking area is gated which is nice. There was garbage in the parking area. There was a front bumper of a car in the back parking area. The elevators smell like Greece. The breakfast was not that great and they do not refill the food very often. There was not enough food for all of the guests. I would not return to this facility.
2024 年 2 月入住 3 晚

10/10 超赞

Marvin

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Ashley

商务旅客
满意：员工和服务，清洁度
Pleasantly surprised.
Very comfortable for a quick getaway from the weather. Check in as fast and the front desk attendant was friendly. Less than stellar “breakfast” but that wouldn’t stop me from staying again.
2024 年 2 月入住 1 晚

8/10 还可以

Steven

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
When we got there, the computer was updating and took about 30 min to check in.
2024 年 2 月入住 1 晚

8/10 还可以

Viktor，New Orleans

2024 年 2 月入住 1 晚

10/10 超赞

LuAnne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to Interstate and restaurants. Gated parking. Breakfast was very good. Close to Graceland. Very clean, friendly staff. Room was comfortable.
2024 年 1 月入住 1 晚

10/10 超赞

Teresa

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Is good
2024 年 1 月入住 2 晚

10/10 超赞

Cesar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Melissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
4 out of 5
It was very nice except the sofa bed was a little hard (I know they aren't suppose to be exceptional but could have been better. My 2 oldest finally just put the mattress on the floor the last night.) and the intense smell coming into the room from the hall of marijuana. The 2 main beds were very comfy, the shower water pressure was awesome, the free breakfast was probably the best we have ever had, and the front desk person was very friendly and accommodating. Would probably stay again.
2024 年 1 月入住 2 晚

8/10 还可以

HOLLY

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

6/10 一般

Lenitsie

与家人出行
满意：清洁度、员工和服务、客房舒适度
The room and bathroom was very clean. Comfortable beds. However, they had no water nor snacks for sale. The room was very noisy and the AC system very loud. Overall it worked since it was fairly close to the airport
2024 年 1 月入住 1 晚

10/10 超赞

TIFFANY

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy check-in with the nice front desk people.
2024 年 1 月入住 1 晚

10/10 超赞

Raquel

2024 年 1 月入住 2 晚