Al-Badrashayn Memphis Hotels

"Had a great stay at this hotel. The only issue I had was with the payment. I secured and confirmed a rate via hotels.com, when I checked in the hotel wanted to charge me a higher rate saying the confirmed rate didn’t include taxes. When I showed them the email confirmation that clearly shows that taxes were included they still wanted to overcharge me. The staff member who attended me (whose name I’ll keep anonymous to protect them) didn’t bother to even call a manager in to get the situation settled, he told me to call hotels.com which I did and thankfully hotels.com was able to get the situation clarified. When I went the next morning to pay my correct balance I spoke to two other employees who called in a manager who seemed irritated as I’m sure this case was brought to their attention by hotels.com. The manager then proceeds to tell me to come back in 2-3 hours for the system to update. I come back later in the evening and the original employee who attended me the first day apologized for the confusion and I settled my bill for the correct amount. While I’m grateful my case went well I’m sure there are countless others they tried to pull this trick on. Be careful and don’t take their word. Always save your confirmation emails and post comments so others are aware of their antics. Holiday Inn Global should read these comments for training and performance evaluation purposes as well."

"Beautiful accommodations, clean, with shops and restaurants nearby. The view is gorgeous. The host, Nabil, is very easy to work with and responsive. He will ensure all of your needs are met throughout your stay. Highly recommend! "

"Spa was relaxing . Staff very friendly and professional . Made me feel welcome . Shops nearby and affordable prices . Room clean , some part are slightly noisy due to building works going on outside the premises .got a change of room . Overall experience excellent ! "

"Nice cozy hotel. Good value for money. "

"The room was above expectations. The staff was very helpful."

"Very nice place, on the Nile directly, nights was so relaxing, the spot itself deserves 5/5, but with one issue that bothered me was hot water for shower, no hot water was annoying. 4/5 overall "

"So basically if you wanna be electrocuted and go toilet with no flush and be cooked like a sunday roast its your place ... hanging lights look about to fgall .. no trowels no bed sheets . Dirty beds .. no utensils which are clean just spend the money and go hilton"