Naples Memus Hotels

"Staff was somewhat dismissive about our fatigue when we arrived early due to an early flight. Told us we could walk around for the day until our room was ready. Didn’t tell us about the hop on hop off bus that we could have used. On the end of our trip to Italy we stayed there again. They had my name misspelled and couldn’t find the reservation. The room had a musty odor. We had an uncomfortable night."

"Beautiful, luxurious hotel"

"Good location, larger than average rooms, very clean."

"The Hotel was a very well maintained and very clean hotel. If you are looking for a newer more updated Hotel in Naples, This is your place. The staff was great at check in and they even gave us complimentary drink vouchers for their bar and eatery onsite. I would definitely recommend this Hotel to everyone, the location was also great. Right in the middle of everything. next to the train station and walking distance to the Centro historical of Napoli. Very pleased! Will be back hopefully very soon!"

"While the hotel room itself was clean and quiet. The hotel location is convenient for access to train, metro and airport. I noted that there were dirty dishes left in the hallway - common area floor for at least 14 hours, indicating that housekeeping was not on a periodic monitoring of floors, at least on the days that we stayed. Whether this was indicative of a systemic concern or a single bad day for housekeeping, it left an unfavourable impression. This single event should not dissuade people from staying, but if there are multiple such instances across other reviews, this would indicate a need for management to review processes. "

"Property was amazing. Staff was helpful. Location was central but surrounding area was not too clean. Great for access to attractions and restaurants. Far from costal area which was great."

"Outstanding staff throughout the property. Food services are excellent. The breakfast options were enormous; the roof top bar experience a reason in itself to stay; and the chef for the main dining room prepares creative and exceptionally prepared meals. A reasonable walk to almost all activities in Napoli. "

"Stayed at a lovely hotel tucked away on a quiet street just off Piazza dei Martiri, an ideal location that feels peaceful while still being central. The building itself has a beautiful historic charm, and the rooms are spacious and comfortable. Breakfast was excellent, and the staff really stood out, friendly, helpful, and full of great local recommendations. Would definitely stay here again."

"The host was amazing. Very helpful to us. We were given vouchers for breakfast at the local restaurant. The area is completely walkable to everything you would like to see. Our apartment was overlooking the sea with a balcony. I broke my foot during our stay in positano and the host allowed us extra time after check out to accommodate me. I was very grateful and when I come back- this is where we will stay again!"