Cleveland Mentor Ice Arena Hotels

"The individuals at the front desk were polite and friendly. But housekeeping was unprofessional. We noticed a bloodlike stain on a pillowcase. We took the pillow off the bed, contacted housekeeping stating the problem they said they would be right up,but they never showed up. We called down to the front desk and the person who answered said that she has been trying to contact housekeeping for an hour but to no avail…Unacceptable. Long story short, I had to physically go downstairs to get fresh bedding and I HAD TO MAKE MY BED MYSELF. UNACCEPTABLE. "

"Not very safe "

"The elevator did not work"

"Comfortable room"

"We absolutely loved our stay. We attended the Cavs game and it was literally a walk across the street. Valet parking was a plus. We did visit the restaurant/bar and the food was great. All staff members were very pleasant. We will definitely be planning another trip soon."

"Hot tub took 2 hours to fill, jets didn't work right. Room was out dated but it was good enough for us. We had 2 rooms, refrigerator & microwave, 2 TV's. Conveniently located, Texas Roadhouse was across the street, gas station close for snacks. It was 25 minute drive to Cleveland Clinic hospital. Decently priced for what we got. Would stay there again. "

"The rooms was clean the staff was very polite. Stayed here before would recommend this hotel to others "

"Room was quiet enough. Comfy bed, pillows were subpar. Breakfast is very basic, no hot food provided for free. First morning they ran out of coffee before 7am? It’s not a bad hotel, but it’s not great either."

"Great experience will definately book again"