Chicago Mergenthaler Lofts Hotels

"A beautiful hotel in the heart of downtown Chicago built in 2024. I have stayed at Riu Resorts outside the US and the Riu Plaza brought the same experience I received from the resorts. Amazing complimentary continental breakfast buffet, beautiful lobby, secured floor elevators, and clean workout room were terrific amenities. The room was spacious, with true blackout curtains, and a state of the art bathroom with separate toilet area. I would recommend a higher floor (we were on 26) to enjoy the nightly city view and lessen the busy city life noise. The 27th floor veranda was closed until April and we could have utilized a microwave in the room (the desk said they do not have any for use at this facility). Overall a great experience and would recommend to everyone. "

"Courtesy and consistency is the name of the game here. That being said, as always the case for the Club Quarters Hotel Central Loop, it was a great stay. Check-in was very swift and purified water dispenser at every floor is an excellent idea. Additionally, there was a business center with Coffee dispenser at the basement floor which we used quite a lot. The receptionist gave us a room with small refrigerator and microwave, we took advantage of having a meal at the room. Looking forward to "returning" for another opportunity in the future. Thank you very much once again!! "

"WE had a broken pipe in our bathroom. We notified the staff immediately. I fell asleep fully clothed waiting for the egineer who never arrived. WE had a hot showe running from 7pm to 10am. It took 3 phone calls for them to get all the water off the windows and the windowsills. The room was a humid, swaet box for the first 2 days of our visit."

"Room was clean staff are friendly and kitchen was cleaned. "

"Great location for sight-seeing and access to public transport. Clean and tidy hotel. "

"Nice quiet hotel walking distance to a lot of the tourist hot spots. Hotel was nice, could use some cleaning. Hotel is magnificent. "

"Lovely"

"If your looking for some place just to lay your head at night then its perfect. Location is close to downtown. Property when you first walk in is nice and inviting. But then getting off the elevator the hallways are creepy. Rooms are very outdated and small. Its 12 stories high. You must pay for parking 2 days costs 120$. You dont get a coupon code, or reimbursement. There are no refrigerators in the room. The water pressure is awful but the water gets extremely hot. The staff at the desk were nice and answered all questions. "

"Super friendly front desk staff"