THEY ARE SCAMMING DO NOT GO WASTE OF TIME
I booked 3 rooms, using Hotels.com, had my confirmation code and payment processed for all 3 rooms.
Upon arrival to the hotel the man at the front desk said only 2 of these bookings exist the 3rd one doesn’t and I would need to pay an additional 400 USD per night DIRECTLY to the hotel (when the room rate was 90USD a night on Hotels.com).
Not to mention the 2 rooms I did receive were not the ones I paid for (king bed instead of 2 queen).
As for the 3rd room I paid for they wouldn’t give me it so I had to sit in lobby for 5 hours with Hotels.com until they relocated me to another hotel.
A couple days later I see I got charged THREE TIMES by the hotel (IN ADDITION to the 3 charges by Hotels.com).
Now I have to go through the hassle of disputing with my bank after being charged 6 times for 3 rooms (and one of the rooms took an arm and a leg to get).
They do this on purpose and they tell you that it can be avoided if you book directly with them.
Dishonest, scam artists
Goran
於 2024 年 8 月住了 2 晚
10/10 優異
Brianna
2024年9月4日
Brianna
於 2024 年 8 月住了 1 晚
4/10 欠佳
Alexis
2024年9月3日
不滿:職員與服務
Alexis
於 2024 年 8 月住了 1 晚
4/10 欠佳
Karen
家人同遊
2024年9月2日
不滿:整潔度、設施服務和住宿狀況
The staff (outside the night auditor) I think really wants to help. They were very nice. Hotel is surrounded my seedy unsafe hotels- not a place to let a child out of your sight for even a second. They were out of towels. Never heard that before. Rooms don’t have hair dryers (thank you to
the front desk for letting me borrow your personal hair dryer.) The entire time I was there there was a couple with their car parked right next to the entrance smoking watching every single person that came in and out. It was creepy. Oh! And watch what you sign when you check in because you have to pay in advance and sign off that after 15 minutes no matter what happens you pay in full. No exceptions. If I had to sum it up. This hotel is the brownest hotel I’ve ever seen. From decor to the feeling of staying there. Oh! And apparently the bathroom downstairs and the pool are “under renovation.” And their renovation budget gave them enough duct tape to cover the signs up lol. This is NOT a family hotel. I would not stay here again. But it really was “fine” considering by the time we booked most other hotels were sold out or selling a Hampton Inn for $300 a night which is probably not much better. If for some reason the hotel manager sees this (which I sincerely doubt there is one.) You are very lucky to have that woman working in the morning! And I’m pretty sure there’s either a prostitution ring or drug ring being run by the two people who will not leave your front door.
Karen
於 2024 年 8 月住了 3 晚
4/10 欠佳
Kristina
2024年9月1日
不滿:整潔度、設施服務和住宿狀況
Checked in, staff was nice. Went to my room, noticed three kinds of locks on the door, and the room was humid despite the AC running. The bathroom shower/tub was disgusting. I booked a hotel around the corner and just wrote this one off as a total loss. Do not recommend.
Kristina
於 2024 年 8 月住了 3 晚
2/10 很差
Jaylan
伴侶同遊
2024年8月31日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Place was a dumb
Jaylan
於 2024 年 8 月住了 1 晚
8/10 不錯
Angie
家人同遊
2024年8月30日
讚好:整潔度、職員與服務和住宿狀況
Well maintained older hotel. Super clean.
Angie
於 2024 年 8 月住了 1 晚
8/10 不錯
Michael
2024年8月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was nice. Breakfast was okay. Ive had better and i had worse. Would have been nice if the ice machines worked. 90° August days and no ice make for long days. Overall was what i needed for the night.
Michael
於 2024 年 8 月住了 1 晚
6/10 一般
Tiffany (Cudahy)
多人同遊
2024年8月25日
讚好:整潔度
Good value for the price, but needs work!
Tiffany
於 2024 年 8 月住了 1 晚
2/10 很差
Britany
家人同遊, 商務旅客
2024年8月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No ice and no water in the entire hotel. It was awful. Worst hotel I've ever stayed in.
Britany
於 2024 年 8 月住了 1 晚
4/10 欠佳
Patricia
家人同遊
2024年8月24日
不滿:整潔度
Muy sucio. Atención poco amable. Muy pobres opciones de desayuno.
Patricia
於 2024 年 8 月住了 3 晚
8/10 不錯
Mark
2024年8月19日
讚好:整潔度和職員與服務
不滿:住宿狀況
Mark
於 2024 年 8 月住了 1 晚
8/10 不錯
Sabroop
2024年8月19日
讚好:整潔度、職員與服務和住宿狀況
FR
Sabroop
於 2024 年 7 月住了 1 晚
8/10 不錯
Mary
2024年8月17日
讚好:整潔度、職員與服務和住宿狀況
The carpet needs more cleaning
Mary
於 2024 年 8 月住了 4 晚
6/10 一般
Heba
2024年8月17日
讚好:整潔度
Heba
於 2024 年 8 月住了 1 晚
8/10 不錯
Darren
2024年8月16日
讚好:整潔度和職員與服務
Darren
於 2024 年 8 月住了 1 晚
10/10 優異
Dionne
多人同遊
2024年8月16日
讚好:職員與服務
不滿:整潔度
The shower had hair in it. The tile in the bathroom was loose and coming up. The bed was comfortable.
Dionne
於 2024 年 8 月住了 1 晚
8/10 不錯
Jon
2024年8月11日
讚好:住宿狀況
Close to venue and to highway
Jon
於 2024 年 8 月住了 1 晚
8/10 不錯
Donald (warsaw)
2024年8月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet location near the highway. Large room with a sofa and fridge
Donald
於 2024 年 8 月住了 1 晚
8/10 不錯
Alice
家人同遊
2024年8月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable place for overnight stop. The staff were all fantastic!
Alice
於 2024 年 7 月住了 1 晚
8/10 不錯
Gary
家人同遊
2024年8月5日
讚好:整潔度
Fine for short-term stay, especially with Expedia discount. Close to dining and shopping. Not much on scenery.