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关于玛法达女王酒店的点评

玛法达女王酒店
5 Via Principessa Mafalda, Messina, Italia

点评

9.4

绝佳

10 分 - 超赞。40 条好评，共有 55 条点评" "
8 分 - 还可以。12 条好评，共有 55 条点评" "
6 分 - 一般。1 条好评，共有 55 条点评" "
4 分 - 很差。1 条好评，共有 55 条点评" "
2 分 - 糟糕。1 条好评，共有 55 条点评" "

9.6/10

清洁度

9.8/10

员工和服务

9.8/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Deborah，Port Charlotte

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Place was very clean and super nice. Would stay again.
2024 年 4 月入住 1 晚

6/10 一般

Maren

满意：员工和服务
Über die Unterkunft kann ich selber nichts sagen, da ich nach einer Stunde verzweifelter Parkplatzsuche genervt woanders gebucht habe.Die Umgebung ist laut und eher die unattraktive Seite von Messina. Gut ist die Nähe zur Fähre. Der Vermieter war freundlich im Kontakt.
2024 年 3 月入住 1 晚

8/10 还可以

Patrizia

2023 年 12 月入住 4 晚

10/10 超赞

Dale

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wish I stayed longer!
Giovanni is a superb host! Attentive, and helpful. The place is immaculate, spacious and comfy. Breakfast is a plus!
2023 年 11 月入住 1 晚
Giovanni 于 2023年11月16日 的回复
Thank you for the nice review, we are really happy that your stay was pleasant and that you appreciated our facility.Best regards Giovanni

10/10 超赞

Darko

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service
Parking disponible
2023 年 10 月入住 1 晚
Giuseppe 于 2023年10月30日 的回复
Thank you very much for choosing Principessa Mafalda h&b and for sharing your positive impressions and experiences with us. We are so happy that you were satisfied with our b&b and service performances. We hope to be able to welcome you back again and wish you all the best. Kind regards, Principessa Mafalda h&b.

10/10 超赞

Carol

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was very clean and modern. The parking was convenient and safe. A very good choice for our stay in Messina.
2023 年 10 月入住 1 晚
Giuseppe 于 2023年10月30日 的回复
We would like to thank you for your supporting feedback about our B&B and service performances. My team and I are looking forward to welcome you back again. With kind regards, Giuseppe - Principessa Mafalda h&b.

8/10 还可以

Sevada

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Nice place
Helpful and kinde staff. Good breakfast. Good location
2023 年 8 月入住 7 晚
Giuseppe 于 2023年10月30日 的回复
Thank you very much for choosing Principessa Mafalda h&b and for sharing your positive impressions and experiences with us. We are so happy that you were satisfied with our b&b and service performances. We hope to be able to welcome you back again and wish you all the best. Kind regards, Principessa Mafalda h&b.

10/10 超赞

Nitin

2023 年 8 月入住 2 晚

10/10 超赞

Anna Maria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Struttura eccellente
2023 年 8 月入住 2 晚

10/10 超赞

Michele

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Giovanni & Paula went beyond service being our taxi when we were clueless on how to get one. Room was clean and comfortable and they put out a welcome breakfast spread. Location for us was out of way but that was on me.
2023 年 5 月入住 2 晚

10/10 超赞

FLAVIA RODRIGUES

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente quarto. Para quem gosta de B&B uma otima opcao
2022 年 9 月入住 1 晚

8/10 还可以

DONATA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

10/10 超赞

Shelley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean and spacious; we had a 2-bedroom unit with a huge closet that was bigger than my first apartment. The proprietor was incredibly kind and helpful and provided lovely small details that many other places do not, such as conditioner and a wine opener. Couldn't have been happier with the service and stay.
2022 年 6 月入住 1 晚

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Google Maps gave us lots of problems when travelling to this property but Giovanni was so helpful...He was a superb host and could not have helped more.
2022 年 6 月入住 2 晚

10/10 超赞

chikako

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2022 年 5 月入住 1 晚

10/10 超赞

Giustino

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Come a casa
Struttura impeccabile, personale sempre molto attento e gentile
2022 年 2 月入住 4 晚

10/10 超赞

james

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very helpful staff that had great communication via email and text
2022 年 2 月入住 1 晚

10/10 超赞

Charles

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
returning
Principessa Mafalda never failed us in our return. Many thanks to Avi who is very helpful. the cleaning lady is also doing a fantastic job every day.
2021 年 10 月入住 3 晚

10/10 超赞

Nadia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Zentral, sehr freundlich.
2021 年 10 月入住 2 晚

10/10 超赞

Alexander

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lage, Service, Personal
2021 年 9 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 5 晚

10/10 超赞

Charles

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family room stay
The reception (Avi) was extremely kind and polite. My family and I were supposed to arrive at 8pm on a Sunday but arrived at the hotel almost 9pm already but Avi waited for us. Normally the reception is not manned after 8pm. After we checked in, Avi was still very patient in answering the tons of questions i had about Messina. We didn’t see so much staff there during our stay but since we had Avi he was more than enough whom we needed. The Italian breakfast was simple and nice. Avi made sure we ate how much we wanted. During the pandemic, buffet breakfast is not available anymore. Finding the hotel can be tricky if you are not familiar with Messina like us. We rented a car and i made sure it has a gps navigation system. The room service made sure we had an abundant supply of towels and room was perfectly cleaned daily. Overall, it was a very pleasant and comfortable stay. And all because of our first and lasting impression of Avi’s excellent service. We will definitely come here again this October.
2021 年 7 月入住 4 晚

10/10 超赞

Burgunde

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ausgezeichnet, herzlicher Empfang, großes , modernes Zimmer , schönes Badezimmer. Zentral gelegen, 5 min zur Autofähre, 20 Minuten zu Fuß zum Zentrum. Trotz Corona wurden wir vom Besitzer mit Früchten, Joghurt, Müsli, Dolce Spezialitäten verwöhnt! Wir kommen wieder 👍😊☀️
2021 年 2 月入住 1 晚

10/10 超赞

Sergio

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
BB veramente ok
Sebbene sia in una via interna non lontano dal porto si raggiunge abbastanza facilmente. Parcheggio interno per automobile. Struttura completamente rinnovata all’interno di un palazzo condominiale direi di costruzione anni ‘60 ma comunque tutto ben tenuto. Le fotografie che si vedono sul sito sono la realtà. Personale cordiale e attento alle eventuali necessità o richieste. Massimo confort nell’alloggio. È il migliore BB in cui mi sia mai capitato di alloggiare. Direi anche migliore di tanti hotel. Non importa che non ci sia la presenza fisica 24 su 24 del personale in quanto con le indicazioni che sono state fornite all’arrivo ed i contatti disponibili in caso di necessità si è sicuri e soddisfatti. Colazione ok.
2020 年 9 月入住 1 晚

10/10 超赞

BaroneFini，Wilmington DE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I felt like James Bond as the front gate opened automatically to my cell phone call. Parked my car and used a numeric code to enter this hidden surprise. The property blew my expectations, My suite was a mix of Roman travertine and modern elegance. super clean and a perfect bathroom - anything but a B&B. I found out the owner’s great grandfather invented the hydrofoil. Best of all, Avi greeted me with perfect English and provided my family with a wonderful breakfast. A hidden gem in Sicily.
2020 年 8 月入住 1 晚

10/10 超赞

Giustino

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
l Top di Messina
Ambienti arredati con molto gusto ma soprattutto molto efficienti e confortevoli Personale molto cordiale e professionale La struttura si trova a 200 metri dagli arrivi della Caronte
2020 年 6 月入住 5 晚
Giuseppe 于 2020年07月2日 的回复
La sua bellissima recensione è molto importante per noi! E' stato davvero un piacere ospitarla e non vediamo l'ora di riaccoglierla nuovamente nella nostra struttura. Grazie mille. Cordiali saluti, lo Staff.

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic boutique hotel
This is a fabulous small boutique hotel with an excellent standard. As we arrived outside of their normal hours (after 8pm) we were sent codes to get into the main door and gates to park the car. Our room was open for us and we had great communications via WhatsApp. Room was lovely with a very large walk-in wardrobe, shower was great and breakfast was good. A little gem!
2020 年 2 月入住 1 晚

10/10 超赞

Patricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gute ruhige Lage, sauberes Zimmer und sehr freundliches Personal
2019 年 11 月入住 1 晚

10/10 超赞

Gianluca

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Oltre le ns aspettative, anche per una sola notte siamo rimasti soddisfatti, colazione anche gluten free, meglio di così. Bravi
2019 年 8 月入住 1 晚

10/10 超赞

Ernesto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent in all ways Not far from historic center.Very safe, clean, quiet, private,modern and managed by friendly staff. Entire port and city of Messina, Sicily is a wonderful place on the map to visit!
2019 年 7 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property room was excellent, felt very secure with a gated parking space, very clean and amazingly fresh breakfast. Highly recommend!
2019 年 6 月入住 1 晚

10/10 超赞

MaryG

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly helpful staff, excellent breakfast, clean room, good location, safe and secured parking. Thank you for makiing our stay so enjoyable!
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
J'ai apprécié le parking intérieur Je n'ai pas apprécié le restaurant optimus qui m'a été recommandé comme le seul accessible à pied, et qui m'a très mal accueilli (plus dune heure pour obtenir un pizza)
2019 年 5 月入住 2 晚
the staff 于 2019年06月14日 的回复
Dear sir , we thank you for choosing us, as you say the interior parking is one of our services that makes us unique .We hope to welcome you again soon. The staff Principessa Mafalda h&b.

8/10 还可以

Stephane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚

10/10 超赞

julio ernesto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recomendable
muy buen alojamiento buwna atencion y desayuno. un poco lejos del centro
2019 年 1 月入住 2 晚

4/10 很差

Mika

满意：员工和服务
不满意：客房舒适度
kaukana keskustasta
kaukana keskustasta. mukava henkilökunta
2018 年 9 月入住 1 晚

10/10 超赞

Derek

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What a gem! Excellent: comfortable and friendly
What a gem! An amazing place to stay! Will definitely stay again when in Messina. Off street parking, ultra modern accommodation and warm and friendly hosts: Giuseppe and Giovanni. They could not do enough for us. Excellent breakfast and the most comfortable bed so far during our 2 weeks travel in Italy. Couldn’t fault the accommodation nor the service. Check-in instructions were confusing via the hotel.com site; as it implied you must check-in by an (unknown) time or else... but we found the actual check-in to be very efficient and modern.
2018 年 9 月入住 1 晚
Principessa Mafalda h&b. 于 2018年09月22日 的回复
Dear Derek, Many thanks for choosing our Guest House and for sharing your kind thoughts. How lovely to know that you enjoyed a pleasant stay with us and appreciated our amenities just as much as our warm hospitality. Hopefully we can welcome you back again soon. Kind regards, Giovanni and Giuseppe.

8/10 还可以

Roberto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚
Staff 于 2018年09月27日 的回复
Grazie di cuore per averci scelto e per la sua valutazione positiva. Contiamo di averLa presto di nuovo con noi. I nostri migliori saluti. Lo staff, Principessa Mafalda h&b

8/10 还可以

Carla

满意：客房舒适度，清洁度
Surprising little hotel. Newly updated.
Small and comfortable. No great features but good sized rooms and very friendly staff.
2018 年 9 月入住 1 晚
Giuseppe 于 2018年09月22日 的回复
Dear Carla, Thank you for posting a good review of your recent stay in Principessa Mafalda h&b. We are happy that you overall enjoyed a pleasant experience. We would be delighted to welcome you back again someday and even improve your impressions. Best regards, The Staff, Principessa Mafalda Guest House.

8/10 还可以

Mark

满意：员工和服务，清洁度
不满意：客房舒适度
Nice facility. Thermostat was stuck in 28 degrees C. Hard to sleep
2018 年 8 月入住 1 晚

10/10 超赞

Daniele

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastico
Lo consiglio assolutamente, da non credere, è una struttura favolosa, molto di più di albergo a 4 stelle, e poi la simpatia, cordialità e gentilezza dello staff, con in testa Giovanni
2018 年 8 月入住 1 晚
Giuseppe 于 2018年09月27日 的回复
Gentile Daniele, queste recensioni ci riempiono di orgoglio perchè quotidianamente lavoriamo per raggiungere tali risultati. La aspettiamo per un altro soggiorno che confermi queste sue ottime impressioni! Distinti Saluti, Lo staff.

10/10 超赞

arthur Douglas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ótimo custo benefício
Ótimo hotel para quem está de passagem. Confortável e limpo. Wi-fi excelente. Quarto um pouco pequeno.
2018 年 8 月入住 1 晚
Principessa Mafalda h&b 于 2018年09月25日 的回复
Thank you very much for choosing Principessa Mafalda h&b and for sharing your positive impressions and experiences with us. We are so happy that you were satisfied with our b&b and service performances. We hope to be able to welcome you back again and wish you all the best. Kind regards, Principessa Mafalda h&b

8/10 还可以

Alessandro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
PERSONALE DISPONIBILE CAMERA AMPIA E PULITA
2018 年 7 月入住 1 晚
Staff 于 2018年09月27日 的回复
Grazie di cuore per averci scelto e per la sua valutazione positiva. Contiamo di averLa presto di nuovo con noi. I nostri migliori saluti. Lo staff, Principessa Mafalda h&b

8/10 还可以

jorge horacio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Short stay in Mesina
Comfortable place. Need to get in touch before arriving. Friendly staff. Convenient for a stay with car close to city centre.
2018 年 7 月入住 1 晚
Staff 于 2018年09月25日 的回复
Thanks for your great review. We are very pleased that you enjoyed your stay at Principessa Mafalda h &b. We are looking forward to welcoming you again as a guest. Best regards, Principessa Mafalda h&b

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One look and we walked away. Lobby isn’t staffed 24 hours so door locked, lobby shabby looking and dark. Notice on the door seemed to indicate that the place had just been sprayed for insects. Garbage in the street in front of the place and material falling of the outside.
2018 年 7 月入住 1 晚
Giuseppe 于 2018年07月19日 的回复
We are really sorry about your feedback. We'd like to specify some points: We don't have a reception h24 because we aren't an hotel but a "luxury guest house". There have never been problems because our guest inform us about their arrival time and our staff will be there. Furthermore this rule is clearly written in our Expedia's page, I'm sorry that you haven't read it. Against our will, the neighborhood could appear shabby but as you can read in our previous reviews there has never been problems and I can ensure it is a really safe residential area. All the common areas in our guest house, including our enclosed free parking, are equipped with a video surveillance system, so it is extremely safe. We are sorry that you decided not to enter in our guest house, if you did you would have given a real evaluation instead of a superficial opinion. We would be really glad to welcome you again and convince you about the quality of our rooms, staff and excellent services. Best regards, Principessa Mafalda's Staff.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What a gem. Guiseppi and Giovanni excellent managers and looked after us extremely well. Thank you
2018 年 6 月入住 1 晚
Giovanni and Giuseppe. 于 2018年06月28日 的回复
Thank you very much for choosing Principessa Mafalda h&b and for sharing your positive impressions and experiences with us. We are so happy that you were satisfied with our b&b and service performances. We hope to be able to welcome you back again and wish you all the best. Kind regards, Principessa Mafalda h&b.

8/10 还可以

Sandra，Atlanta, Ga

满意：清洁度、住宿条件和设施、客房舒适度
Nice hotel, very central location right in the middle of the historic center. The only problem is parking. If you have a car parking and driving is extremely difficult.
2018 年 5 月入住 1 晚
The staff 于 2018年06月28日 的回复
Dear Sandra, I thank you very much for your review, anyway, it could be possible that there has been a mistake with some other Hotel that you have visited in Sicily. We are not absolutely located in the middle of historic center and also we have a very confortable parking inside our property. ( I attach here a photo of our parking https://drive.google.com/open?id=13YC8qNZSZFm-a2YiZ71XR8DmoMqJYUVd ) So please, I pray you to remove this review because do not correspond with reality. Thank you. Principessa Mafalda's Staff