It is a very nice hotel in a nice, safe and convenient location.
Yifan
2017 年 10 月入住 8 晚
6/10 一般
Rodrigo
2024年06月21日
满意:清洁度、员工和服务、住宿条件和设施
No me gusto que fuera pro lgbtq , y fiestas de trasvestis
Rodrigo
2024 年 6 月入住 4 晚
10/10 超赞
Reynier Enrique
2024年06月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Reynier Enrique
2024 年 6 月入住 15 晚
10/10 超赞
Carlos
与家人出行
2024年06月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
ok
Carlos
2024 年 6 月入住 2 晚
10/10 超赞
Angelica
2024年06月20日
满意:清洁度、员工和服务、住宿条件和设施
Angelica
2024 年 6 月入住 3 晚
10/10 超赞
Marcela
与配偶出行
2024年06月20日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
La habitación le hacía falta limpieza, en general por fuera cristales y ventanales sucios
Marcela
2024 年 6 月入住 2 晚
4/10 很差
Kristina
团体旅客
2024年06月15日
不满意:住宿条件和设施
I should have listened to the reviews but the hotel is average at best. It is definitely not 5 Star quality.
The Good:
Location is good. Very walkable. But unless you're here for business or fine dining, it's probably best to stay in Roma area. A lot more to do besides eating.
In general thw staff was nice.
The Bad:
Room initially given is in a very loud section of the hotel. But is considered Elite member level which it is not.
Sheets had a very wet feel. Probably due to humidity but it didn't feel humid.
No pool so not a great place for a relaying vacation.
Had a weird encounter with an employee that entered my room and opened something that didn't belong to him. Felt like a violation of privacy. I reported to front desk upon checkout and she apologized.
Overall my stay wasn't the best. I plan to visit Mexico City again but will not stay at the W.
Kristina
2024 年 6 月入住 2 晚
6/10 一般
alfred
与家人出行
2024年06月15日
满意:清洁度
Location is good ( as other options )
Worst layout of a room
Outstanding service at restaurant by Carlos.
Mediocre service at front desk.
Whatever whenever is just marketing should be whenever they answer the call .
Bad timing it was an event of the LGBTQ 🏳️🌈 I thought it was a family oriented hotel.