The property was beautiful, clean, and very comfortable. My partner and I loved the bed and all the thoughtful details from the snacks, beverages, and evening tea and biscuits. The staff were all warm, friendly, and very helpful. I especially appreciate Mary Anna who offered to provide an impromptu tour of Xochimilco and the Ajolate sanctuary when my Trip Advisor tour was cancelled at the last minute, and options to rebook elsewhere were limited.