I recently stayed at this hotel and overall had a comfortable experience. However, I was disappointed by the confusion around the breakfast policy.
At the start of my stay, a staff member said it was fine to bring breakfast to my room. A few days later, a kitchen worker told me I wasn’t allowed to—unless it was outside food I bought myself. I explained that breakfast was included in my booking, but he said it was complimentary.
I spoke with the manager, who said I could only take coffee and bread to the room, not the full breakfast, due to concerns about insects. Oddly, outside food is allowed, which doesn’t make much sense. There were also no signs about this policy.
This inconsistency was frustrating and could’ve been avoided with clearer communication. Aside from that, the hotel was clean and staff were polite. I hope they work on making their policies more clear for future guests.
William
於 2025 年 7 月住了 7 晚
10/10 優異
Tiffany
2025 年 7 月 29 日
讚好:整潔度、職員與服務和住宿狀況
very close to the guadalupe church
Tiffany
於 2025 年 7 月住了 1 晚
6/10 一般
Geraldina
2025 年 7 月 24 日
讚好:整潔度、職員與服務和住宿狀況
Staff muy amables
Geraldina
於 2025 年 7 月住了 1 晚
10/10 優異
Rosa
家人同遊
2025 年 7 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is very helpful and kind.. the place is clean and quiet and strategically located if you are going to LA VILLA
Rosa
於 2025 年 7 月住了 2 晚
8/10 不錯
Stephen
2025 年 7 月 23 日
讚好:整潔度和職員與服務
Continue to improve
Stephen
於 2025 年 7 月住了 5 晚
8/10 不錯
Francisco
家人同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good for the price, the breakfast is simple but good enough to start the day, the room small but with all you need.
Francisco
於 2025 年 7 月住了 3 晚
8/10 不錯
Mirla
家人同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay. The room was spacious enough for 4 people. It this close to Basilica. We walked down the camellón for a good 30 minutes with a good pace. Felt safe and the walk was worth it. Staff was friendly and helpful.
Mirla
於 2025 年 7 月住了 1 晚
10/10 優異
DolaresLeticia
家人同遊
2025 年 7 月 15 日
讚好:整潔度、設施服務和住宿狀況
Hace falta mas seguridoad en la recepcion, la zona no es segura
DolaresLeticia
於 2025 年 7 月住了 2 晚
8/10 不錯
jose
伴侶同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
I like that is close to the Basilica, I don't like the the parking acces to the lobby, there is no elevator
jose
於 2025 年 6 月住了 3 晚
10/10 優異
Paul
家人同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Clean room. Good service.
Paul
於 2025 年 7 月住了 3 晚
10/10 優異
Maria
2025 年 7 月 4 日
讚好:整潔度、職員與服務和住宿狀況
No se que escribir
Maria
於 2025 年 6 月住了 1 晚
10/10 優異
Ricardo
2025 年 7 月 2 日
Gracias
Ricardo
於 2025 年 6 月住了 2 晚
10/10 優異
Diana
伴侶同遊
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
Está muy bien conectado al centro de la ciudad y a la Zona Rosa, lo cual hace más facil los traslados, además de que el buffet para el desayuno es variado durante la semana, todo muy rico
Diana
於 2025 年 6 月住了 3 晚
10/10 優異
JOSE
2025 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
It was comfortable my stay. Clean room. Quiet. The lady when i whent breakfast very kindly
JOSE
於 2025 年 6 月住了 1 晚
10/10 優異
Divine Grace
家人同遊, 多人同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
The staff were all excellent. They were very friendly and nice, especially Ricardo who was very polite and assisted us with our needs. The room are clean and well kept. They clean the room and changed our towels everyday. They even refilled our toiletries without being asked. All areas of hotel are very clean, the lounge, dining area and hallway. I liked that the hallway smells nice. They ensure all the floors are clean. They have a very good variety of foods for breakfast and good varieties for drinks. We liked that they have a free shuttle going to the Basilica. They also offer a free storage luggage in case your flight is on a later time. Overall it was a wonderful experience and would definitely stay here again.
Divine Grace
於 2025 年 6 月住了 3 晚
10/10 優異
Edgar
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Fue buena estancia, limpio, buen servicio, desayuno
Edgar
於 2025 年 6 月住了 6 晚
8/10 不錯
EFREN
家人同遊
2025 年 6 月 30 日
讚好:整潔度、職員與服務和設施服務
El desayuno muy pobre
EFREN
於 2025 年 6 月住了 1 晚
4/10 欠佳
Maximiliano
2025 年 6 月 27 日
讚好:整潔度
不滿:職員與服務
No fue de mi agrado… no se siente privacidad
Maximiliano
於 2025 年 6 月住了 1 晚
10/10 優異
MarcoAntonio
親子同遊
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
It is very quiet to rest, it is clean and recently remodeled
MarcoAntonio
於 2025 年 6 月住了 1 晚
10/10 優異
MarcoAntonio
親子同遊
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Está muy tranquility para. Descansar y está review remodeled Limpopo la genre es amable