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Hotel Metropol

3.0 star property
Relax in style with fine dining and drinks nearby. Take advantage of convenient services to make your stay seamless.

Choose dates to view prices

Experience the vibrant atmosphere at Hotel Metropol, where you can unwind with a drink at the bar or enjoy a delicious meal at La Goleta restaurant. With amenities like free in-room WiFi, dry cleaning services, luggage storage, and a business center to keep you connected and productive.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 240 for adults and from MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Metropol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Metropol?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Metropol?

Check-in start time: 3 PM; check-in end time: 6:30 PM.

What time is check-out at Hotel Metropol?

Checkout is at noon.

Where is Hotel Metropol located?

Located in Reforma, this hotel is within a 5-minute walk of Teatro Metropólitan and Alameda Central. Palacio de Bellas Artes and Paseo de la Reforma are also within 15 minutes. Juarez Station is only a 4-minute walk and San Juan de Letran Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, but the location is great. Close to the park but far enough from the crowds at night for sleep
Stayed 1 night in Dec 2025
Verified

8/10 Good

Aleyda

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, Sergio was amazing, friendly and great guy!!, Miguel the WORSE!! Ugh… almost hit me while he was doing valet parking!..Kevin nahh… no smile while he was doing the check in nor never give me the wifi either….
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Alan

Liked: Cleanliness
Good room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room walkable to Alameda and workers are very courteous. I was only here for less than 24 hours and there’s no outside noice. Peaceful place to sleep.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to deal immigration meetings, good value, friendly staff and restaurant is excellent
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024
Verified

8/10 Good

IWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Estrella

Liked: Staff & service, property conditions & facilities
Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning. Even though there were fans provided, the room remains about 78 degrees throughout the night. Other than no A/C the hotel is nice and very well located for sightseeing. Staff is very nice.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ahuizotl

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesús Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Excelente.
Stayed 1 night in Nov 2025
Verified

8/10 Good

humberto

Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Hernan

Liked: Staff & service, property conditions & facilities, room comfort
The room was very nice, just the floor was dirty
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jorge pacheco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Melva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very decent hotel with air conditioning, elevators, and a buffet breakfast (not included.) It is in a noisy neighborhood though, even with my window closed I could hear dogs barking and cars outside.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, very good
Stayed 1 night in Nov 2024