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Aparthotel

Collections by ULIV Palacio

5.0 star property

Choose dates to view prices

Near Antara Polanco and Auditorio Nacional, COLLECTIONS by ULIV Palacio provides a rooftop terrace, a gym and a hot tub. For some rest and relaxation, visit the hot springs. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Spa
The current price is HK$1,242
HK$1,484 total
includes taxes & fees
1 Jun - 2 Jun

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  • Breakfast included
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
9.2 out of 10, Wonderful, 273 reviews
The price is HK$1,151
HK$1,393 total
includes taxes & fees
26 May - 27 May
Capitalia Antara Polanco
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  • Kitchen
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Hot springs access available from noon to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is COLLECTIONS by ULIV Palacio pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Collections by ULIV Palacio?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Collections by ULIV Palacio on 1 Jun 2026 start from HK$1,242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at COLLECTIONS by ULIV Palacio?

This property doesn't offer parking.

What time is check-in at COLLECTIONS by ULIV Palacio?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at COLLECTIONS by ULIV Palacio?

Checkout is at 11:00 AM.

Where is COLLECTIONS by ULIV Palacio located?

Located in Polanco, this luxury aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Chapultepec Park are also within 1 mile (2 km). Polanco Station is 16 minutes by foot and San Joaquin Station is 25 minutes.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 170 out of 216 reviews
Rating 8 - Good. 26 out of 216 reviews
Rating 6 - Okay. 9 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 5 out of 216 reviews

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, communication
Great stay, very well maintained and the location was great!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashkan

Liked: Cleanliness, check-in, communication, listing accuracy
Great value for money staff very attentive and professional
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location in Polanco, near of many restaurants. The room was very confortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, check-in, communication, listing accuracy
Is very well locate near to restaurants and shopping places in Polanco. Clean property and good size apartments.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shehbaz

Liked: Cleanliness, amenities, communication
The room was clean and staff was very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent: service, cleanliness, comfort.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

steve

Liked: Cleanliness, room comfort, communication
Great stay , the aparthotel has spacious rooms , very clean and centrally located
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheetal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place, clean...spacious, friendly and great safe location across the mall.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness
Excelentroom and service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, communication
Great room
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, check-in, communication, listing accuracy
Great self-service hotel. Modern, clean. Has a nice gym. Would stay there again. The downsides were that there is only one elevator and it didn’t work for 2 days, and the rooms can be noisy because of people coming and going in the hallways.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities
Great! The room was huge, the staff was helpful and location was perfect. Valeria really helped us with what we needed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, staff is very nice and accommodating.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

NIDIA DENICE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and safe place.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, communication
Location, room and staff were absolutely great! Public parking is about 1/2 mile away. Street parking is very limited has to circle several times. Definitely would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with access to excellent restaurants and shopping areas. The ULIV format is very nice. Good staff as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Priya

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean, and spacious. Small bathroom, but that’s not too bad issue for over all comfortable stay! Very great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, room comfort, communication
Nice property and comfortable room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, communication
The staff and room were fantastic!! very roomy, professional and easy to navigate. well located.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zaira

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean super comfortable bed, friendly staff all close by
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Liliane

Liked: Cleanliness, amenities, communication
Staff was very friendly. The location was very good, across the street of a large department store. The apartment was clean and comfortable. The one thing that did bother me is that I could hear the neighbors when they talked as if they were in the same room with me and that apartment, despite having a heating system, was cold. That said, I would recommend it.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, spacious and comfortable. The balcony had a nice view and was well kept. Staff was very friendly and attentive. Check-in process was very simple and easy. Jorge and Mariana helped us feel at home and made sure all of our needs were met. Highly recommend this hotel and will definitely be coming back!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, responsive and friendly staff.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in the heart of Polanco
Stayed 3 nights in Jun 2025