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墨西哥城 W 酒店的評價

5 out of 5
墨西哥城 W 酒店
Campos Eliseos 252, Chapultepec, Mexico City

評價

8.8

優異

10 分評分，優異；1000 則評價中有 631 則" "
8 分評分，不錯；1000 則評價中有 210 則" "
6 分評分，一般；1000 則評價中有 80 則" "
4 分評分，欠佳；1000 則評價中有 44 則" "
2 分評分，很差；1000 則評價中有 35 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Yifan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is a very nice hotel in a nice, safe and convenient location.
於 2017 年 10 月住了 8 晚
W Mexico City 於 2017年11月3日的回應
Hello there Tifan; It's great to know you had a great time with us, thanks for sharing it! Our location is the best, we are close of the best neighborhoods in the city and Polanco there is anyhting you could need from museums to the best party places. When are you coming back? Whatever / Whenever

6/10 一般

ibis

伴侶同遊
讚好：設施服務
Need better pillows and you can hear everything in your bedroom
於 2024 年 5 月住了 2 晚

8/10 不錯

Asher

讚好：整潔度和職員與服務
於 2024 年 2 月住了 5 晚

8/10 不錯

Jimmy

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚

2/10 很差

Kartik

不滿：職員與服務
Extremely horrible management staff at the front desk.
於 2024 年 4 月住了 5 晚

8/10 不錯

FRANZ (OJINAGA)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚

8/10 不錯

Santana

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel needs a renovations, small ones. It is an old building and you can feel it, I doesn’t feel modern I don’t really like the feeling I am in an old building
於 2024 年 4 月住了 3 晚

10/10 優異

Megha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

8/10 不錯

Manuel

於 2024 年 3 月住了 3 晚

10/10 優異

Maria

於 2024 年 3 月住了 1 晚

10/10 優異

Rosa Ma Gutiérrez

於 2024 年 3 月住了 1 晚

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
Over it was an okay experience at the W. It’s more of a name and the rooms weren’t up to par. Overall 4/5
於 2024 年 3 月住了 5 晚

10/10 優異

Eric

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great neighborhood, amazing hotel, nice rooms, great staff. Truly a10 out of 10.
於 2024 年 3 月住了 3 晚

10/10 優異

Heber

讚好：整潔度、職員與服務、設施服務和住宿狀況
The service from the hotel front desk was beyond great! Compared to the other W’s I stayed before, this is my favorite so far!
於 2024 年 3 月住了 1 晚

10/10 優異

Charis

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Showed up at 10 and ours rooms were ready to go! Easy check in. Helpful staff. Great room and amenities.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Alexandra

不滿：住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Jaime

讚好：整潔度、職員與服務和住宿狀況
The property has excellent night life, a great Terraza, fitness facilities including Spa, Steamroom, and large hot tub. No Pool though.
於 2024 年 3 月住了 4 晚

10/10 優異

Angelica

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There was nothing I didn’t like or enjoy about this property. The staff is great, the ambiance, and the location. Everyone is very attentive and provided efficient and quick service.
於 2024 年 3 月住了 2 晚

10/10 優異

Gary

商務旅客
Excellent service. Everyone was helpful and very friendly.
於 2024 年 3 月住了 2 晚

8/10 不錯

Abel (pasco)

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚

10/10 優異

Bernardo Antonio

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente todo!
於 2024 年 3 月住了 1 晚

10/10 優異

Moriz

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really good
於 2024 年 2 月住了 3 晚

10/10 優異

Neydin Yamilet

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tiene una increíble vista.
於 2024 年 2 月住了 4 晚

10/10 優異

Alberto

於 2024 年 2 月住了 2 晚

8/10 不錯

David

讚好：整潔度和住宿狀況

6/10 一般

ISIS

伴侶同遊
I liked that it was in a very good location, the guest services was average, I was feeling bad one day my husband went down to the lobby to request water at 11am they brought the water at 6pm and because my husband requested it again the rooms are a little outdated
於 2024 年 2 月住了 4 晚

10/10 優異

ADRIANA

於 2024 年 2 月住了 3 晚

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Nefer (MIAMI)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay and impeccable service.
於 2024 年 1 月住了 2 晚

6/10 一般

Ramesh (panama)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Fausto

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 欠佳

Edward

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Restaurant doesn’t have options. In room from both facets running hot boiling water complain didn’t help Lighting in the room absurd Bedding not convenient.
於 2024 年 1 月住了 4 晚

10/10 優異

Job

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente.
於 2024 年 1 月住了 5 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

ROBERT (Encino)

讚好：整潔度、職員與服務和住宿狀況

8/10 不錯

Douglas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯

Jose Gregorio

讚好：整潔度和職員與服務
Bien
En general todo bien solo el cuarto da la impresión que está muy moderno pero ya necesitan renovar los muebles Se escucha mucho el ruido entre cuartos Por lo que cuesta hubiera esperado más
於 2023 年 12 月住了 2 晚

10/10 優異

Rodrigo

於 2023 年 11 月住了 1 晚

6/10 一般

Melissa

伴侶同遊
Rebice mi tarjeta con la que pague y me cobraron $2,000 de más sin explicaciones Ojalá pudieran decirme de que me cobraron si yo ya había pagado el día que hice mi reservacion
於 2023 年 11 月住了 1 晚

10/10 優異

James (West New York)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel
於 2023 年 11 月住了 5 晚

10/10 優異

Mr. Joseph

於 2023 年 11 月住了 2 晚

10/10 優異

Jersey

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was my second time staying in the hotel and again I enjoyed my stay very much. The hotel is located at a superb location - quiet and safe with lots of nice cafes and restaurants. It is close to many attractions including Museo Nacional de Antropología and the shopping street Avenida Presidents Masaryk. The hotel itself is very lively. There are always spectacular events and activities happening in the hotel. My room was very cozy, spacious and with a good city view. I again had dinner at the hotel restaurant Trivvu. Food was good, atmosphere was cozy and staff service was superb as always. In particular staff member Giovanny gave me excellent recommendations and dedicated service. I would certainly choose the same hotel if I visit Mexico City again.
於 2023 年 11 月住了 3 晚

4/10 欠佳

Armando

伴侶同遊
讚好：整潔度和職員與服務
Habitaciones que necesitan ser remodeladas. Por las noches la entrada al hotel terrible. Tienes que pasar enmedio de gente que está tomando alcohol y la música muuuy fuerte. Invitado a no volver
於 2023 年 11 月住了 1 晚

10/10 優異

Francisco

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love it
於 2023 年 11 月住了 7 晚

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property. Fabulous location & service @ the hotel
於 2023 年 11 月住了 3 晚

6/10 一般

Shaul

伴侶同遊
不滿：整潔度
We booked this hotel last minute (day of arrival) as our travel plans changed. We chose the W because of previous positive experiences at other W hotels and that it was rated 5 star. First, W Mexico City is not a 5 star. - it is 4 star (in Mexico). our room was very weird, awkward bathroom with doors that open outward, dated decor circa 1995. disappointments included coffee in the lobby. there was complementary coffee in the lobby on Sunday. but on our departure day Monday (today), there was not. they directed me to the restaurant on the 1st floor where i got 2 take-out coffees. The host then gave me a room charge to sign - which surprised me given the bartender downstairs sent me upstairs to get coffee.... (see where I'm getting?). On the positive, the Concierge was helpful in translating a business voice mail directory in Spanish that i needed to contact. Also, The spa was very nice, with attentive staff. Lastly the location in Polanco is excellent, easy to walk around and enjoy and convienent to local attractions like the Anthropoligy Museum and Zoo. Personally, I would not stay there again. I would look at other options.
於 2023 年 10 月住了 4 晚

10/10 優異

JORGE

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 10 月住了 3 晚

10/10 優異

CHRISTINE

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚
Edgar P WWTC 於 2023年10月25日的回應
Muchas gracias por compartirnos su experiencia. Es para nosotros un gusto haberle podido servir, esperamos verle pronto nuevamente con nosotros.

4/10 欠佳

Diana

於 2023 年 10 月住了 2 晚
Edgar P WWTC 於 2023年10月24日的回應
Estimable Diana, muchas gracias por tomarse el tiempo de compartirnos su experiencia, nos apena mucho no haber cubierto sus espectativas, espero nos de la oportunidad de poder servirle de nuevo y cambuiar su perspectiva.

10/10 優異

Maria

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo impecable las habitaciones super modernas
於 2023 年 10 月住了 3 晚
Edgar P. WWTC 於 2023年10月24日的回應
Muchas gracias por compartirnos su experiencia. Es para nosotros un gusto haberle podido servir, esperamos verle pronto nuevamente con nosotros.