Sadly to say my partner and I had to check out earlier than we expected this morning on 8/1/25 due to seeing a roach crawling near the refrigerator and coffee pot! As I was checking out I mentioned it to the front desk associate and she then called her manager after asking did I open the window? “I didn’t know the windows could open”, was my response! As I’m talking to the manager and giving her my complaint she proceeds to say roaches are hard to control when you have people bringing in outside food and even at her personal home it can be a problem. I don’t know when the last time I’ve experienced a roach in a hotel room, let alone a manager comparing her personal life to customer service when there is a professional business involved. There is no comparison to good customer service and personal home matters. It was very unprofessional and I demanded a FULL REFUND of $138.35. They didn’t even offer me a voucher for a free meal after all that! I was just saying before seeing the roach how I loved this hotel and we’ll be staying again, I DOUBT IT NOW!!
Brittany
於 2025 年 7 月住了 1 晚
8/10 不錯
nadia
多人同遊
2025 年 7 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for walking to restaurants and Lincoln avenue shopping area. Nice and helpful staff!
nadia
於 2025 年 7 月住了 5 晚
10/10 優異
Calvin
伴侶同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked all the above just a great hotel
Calvin
於 2025 年 7 月住了 4 晚
10/10 優異
monserrate
家人同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a wonderful stay was super clean and the staff was very friendly thank you
monserrate
於 2025 年 7 月住了 2 晚
10/10 優異
Tameka
伴侶同遊
2025 年 7 月 28 日
讚好:職員與服務、設施服務和住宿狀況
Our check in staff was wonderful, the staff at the restaurant was rude when I tried to get her attention so we got up and went somewhere else for breakfast. The room was great, the bathroom however needs a deeper cleaning the previous guest left make up that was not cleaned up.
Tameka
於 2025 年 7 月住了 1 晚
10/10 優異
Leyla
2025 年 7 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Great safe area.
Leyla
於 2025 年 7 月住了 3 晚
10/10 優異
Mikel
家人同遊
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Wish parking can be included in total price!
Mikel
於 2025 年 7 月住了 3 晚
8/10 不錯
Reanna
伴侶同遊
2025 年 7 月 20 日
讚好:職員與服務和住宿狀況
It’s a nice hotel. I enjoyed my stay. Loved the pool. The staffs are friendly. My only problems were the fact that there are no free parking with the hotel. They only have valet parking which is almost $60 a NIGHT! And if you didn’t wanna pay that, you’d have to go else where to find a parking. And also, the rooms in the hotel/the entire hotel doesn’t have ANY microwaves which means I had to eat my leftovers cold! 1 more thing, the unexpected extra fees at check in. I thought I just had to pay the remaining balance but there were extra fees with it.
Reanna
於 2025 年 7 月住了 3 晚
6/10 一般
Honesti
伴侶同遊
2025 年 7 月 18 日
讚好:整潔度和住宿狀況
The room was smaller than advertised and the view was an alley view not a pool view. However the staff is impeccable and very accommodating.
Honesti
於 2025 年 7 月住了 3 晚
10/10 優異
Kirsten
2025 年 7 月 17 日
讚好:整潔度、設施服務和住宿狀況
Really great staff and great area to stay in
Kirsten
於 2025 年 6 月住了 3 晚
8/10 不錯
Jaquia
2025 年 7 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Property staff were really friendly and accommodating! I had a late flight and they gave me a check out as a courtesy. Room really clean.
Jaquia
於 2025 年 7 月住了 1 晚
10/10 優異
Starasia
2025 年 7 月 13 日
讚好:整潔度和住宿狀況
People really friendly rooms were decent
Starasia
於 2025 年 7 月住了 3 晚
8/10 不錯
Keyauna
伴侶同遊
2025 年 7 月 11 日
讚好:設施服務和住宿狀況
Cool stay.. when we arrived late around 12a the elevator was broken and we were on the 8th floor.. by the time we woke up the next day it was fixed so that was great.. called down for more towels brought right up.. not too far of a walk from beach about 7min.. about 15min from south beach where the crowded area usually is… close to 24hr Walgreens which is a plus! Have fun!
Keyauna
於 2025 年 7 月住了 3 晚
6/10 一般
Elisha
多人同遊
2025 年 7 月 11 日
讚好:整潔度和職員與服務
不滿:設施服務
This property was not worth the money. The place is old and small. There was no privacy in the shower area because it lacked a wall so I had to get undressed in-front of guest. I wasn’t expecting to pay a large amount for a deposit. Parking is $53 a night. I guess you are paying to be semi-close to the beach. But the staff was cool.
Elisha
於 2025 年 7 月住了 1 晚
10/10 優異
salvador
伴侶同遊
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
the Staff waas awesome
salvador
於 2025 年 7 月住了 3 晚
2/10 很差
Anais
伴侶同遊
2025 年 7 月 7 日
讚好:職員與服務
不滿:整潔度和住宿狀況
I had mosquitoes in my room. The front desk employee gave me an OFF spray repellent to use in the room. I love traveling and have been around the world, but this is the first time this has happened to me. Not to mention that I'm allergic to it.
Anais
於 2025 年 7 月住了 4 晚
6/10 一般
sarah
多人同遊
2025 年 7 月 6 日
不滿:整潔度
Room services very bad left the room and never got cleaned during my stay put i put tip for staff and they took it without doing the job
sarah
於 2025 年 5 月住了 3 晚
4/10 欠佳
shervin
2025 年 7 月 6 日
不滿:住宿狀況
No toothbrush, no slippers, elevator not working. Small rooms with no view
shervin
於 2025 年 7 月住了 2 晚
4/10 欠佳
mahir
家人同遊, 親子同遊
2025 年 7 月 6 日
不滿:設施服務
Poorly managed, elevators not functional at times… we were on the 8th floor…
Lack of staff and rude check in staff. Do not recommend, pay 50$ more per night and stay elsewhere, don’t get fooled by their competitive pricing, which I did.
mahir
於 2025 年 7 月住了 5 晚
6/10 一般
MARIO ALBERTO LOPEZ
伴侶同遊
2025 年 7 月 5 日
讚好:整潔度和住宿狀況
La reserva indicaba que recibiria una botella de vino la cual no recibi adicional la tarifa pagada incluia el desayuno el personal no me atendio en el restaurante me tuve que salir sin haber desayunado
MARIO ALBERTO LOPEZ
於 2025 年 6 月住了 2 晚
10/10 優異
Grace
家人同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean hotel and excellent customer service although I wish they served piña coladas!
Will definitely be back!!
Grace
於 2025 年 6 月住了 4 晚
6/10 一般
cristian
2025 年 7 月 2 日
不滿:整潔度和設施服務
I don't like nothing
cristian
於 2025 年 6 月住了 5 晚
2/10 很差
Tendai
2025 年 7 月 2 日
I arrived to the hotel on the day that i was supposed to check in and found that they had given my room to someone else and they had no other rooms left. They were fully booked and had double booked the rooms. I was told that double booking was the norm. I was also informed that I had to go and stay at a different hotel and pay for a room at the other hotel, so that’s what I did since I had no choice. Fortunately, i was able to get a full refund a couple of days later for my booking at Berkeley Shore.
Tendai
於 2025 年 6 月住了 2 晚
6/10 一般
Renison (Couva)
伴侶同遊, 商務旅客
2025 年 6 月 26 日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Staff had zero manners with the exception to the Janitor and the lovely guy who was painting the facility.
The hotel is very clean.