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"Delicious breakfast, clean facilities, amazing location, great experience over all "

"Nice quiet. The staff are very friendly. Always helpful."

"Definitely overpriced for the condition of the rooms. Our room had marks and stains on the walls and floors. (Many of which I was able to clean with disinfectant wipes so basic hotel cleaning is lacking.) The bathroom has mildew in the shower and multiple cockroaches were found in the room during our stay. It smelled horrible but we coped with a strong candle and room spray. Breakfast staff was lacking as both coffee machines were down and she was unaware because she was in the back area on her phone. Positives- breakfast area was well stocked with grab and go items, which we appreciate when staying in Jacksonville for medical appointments. Staff was receptive and friendly."

"I only stayed for a quick overnight, but the staff was very friendly and kind, and my room was clean and comfortable. Some stuff in the building is a little old, but the maintenance team is clearly working hard to keep everything running well. It's not clearly marked, but there is parking behind the building, so you're not stuck if you don't see any available spots out front!"

"Everything was great."

"Great breakfast, clean & comfortable room. Good mattress."

"Me and my wife loved the area along with the convenience to U.N.F. Campus. The previous clerk was more customer friendly and the one was on duty at check in was allegedly afraid of my two small service dogs. We were temporarily inconvenience and had to find another location. The clerk informed us we had to get in contact with our third-party refund. They don't worry about my family to utilize their business again."

"The older guy that does breakfast or works at the desk is rude and has a nasty attitude. He told me that it is against the law to transfer me over to a room for a guest which was a friend of mine. That is not correct, I work at a hotel now. You are not allowed to give out room number information, tell anyone about a guests room number, let anyone in the room that’s not a registered guest in the room and if you mistakenly give out a guest room number while telling them about where their room is the room number needs to be changed IMMEDIATELY. So to say it’s against the law is a LIE. The proper term would be per the policy of this hotel I am not allowed to transfer calls to guest rooms but to lie and say it’s against the law is just SORRY. Indians have such nasty attitudes and think they can just say some crap cause they own hotels. No you still should have respect for your guests and potential customers but still protecting in house guests. I’ve worked at 8 hotels. I’ve done hospitality for 10 years. I’ll never stay here again EVER. It was an emergency and I didn’t ask for the room number cause I’m not stupid. We see who is the stupid one."

"Great Experience all around. "