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米德爾敦溫德姆米克羅套房酒店的評價

2 out of 5
米德爾敦溫德姆米克羅套房酒店
19 Crystal Run Crossing, Middletown, NY

評價

7.2

不錯

10 分評分，優異；1000 則評價中有 292 則" "
8 分評分，不錯；1000 則評價中有 307 則" "
6 分評分，一般；1000 則評價中有 177 則" "
4 分評分，欠佳；1000 則評價中有 123 則" "
2 分評分，很差；1000 則評價中有 101 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

shuhan

讚好：職員與服務
於 2021 年 8 月住了 1 晚

8/10 不錯

Chung-Ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
從尼加拉瀑布要去Woodbury outlet前住了一晚，大廳看起來蠻新的，但房間偏小，不過整潔保持得不錯。
於 2019 年 10 月住了 1 晚
Frank; Front Office Manager 於 2019年10月20日的回應
Dear Guest; Thank you for your comments and feedback we appreciate them. Thank you for staying with us.

8/10 不錯

Dorian

讚好：整潔度
於 2024 年 5 月住了 1 晚
Frank; Front Office Manager 於 2024年5月22日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

10/10 優異

Raymond

讚好：職員與服務
不滿：住宿狀況
於 2024 年 5 月住了 1 晚
Frank; Front Office Manager 於 2024年5月18日的回應
Dear Guest; Thank you for your kind comments and feedback we really appreciate them. Thank you for staying with us!

8/10 不錯

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place
於 2024 年 5 月住了 1 晚
Frank; Front Office Manager 於 2024年5月13日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 優異

Lachlan

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were amazing. From the gentleman that checked me in to the gentleman that checked me out, the staff were welcoming and accommodating. I ended up checking out a day earlier than planned, and had no issues with being refunded for my unused night. Everyone was happy to answer any questions that I had. The room was small, but clean and the AC worked perfectly. The coffee maker was missing a piece, but that ended up being fine as I ended up not using it. I think I'll ask to have a room that doesn't share a door with another room next time if possible, but it wasn't too big of an issue for me. Definitely looking forward to my next stay in August!
於 2024 年 5 月住了 5 晚
Frank; Front Office Manager 於 2024年5月9日的回應
Dear Guest; Thank you very much for your comments and feedback we really appreciate them. Thank you very much for staying with us!

6/10 一般

Suzanne

讚好：職員與服務、設施服務和住宿狀況
Breakfast was nce
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月30日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 優異

Bobbie

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月26日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

8/10 不錯

Madelyn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月22日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

2/10 很差

Kimberly

伴侶同遊
不滿：住宿狀況
.
於 2024 年 4 月住了 2 晚
Frank; Front Office Manager 於 2024年4月22日的回應
Dear Guest; We are sorry that your stay was unsatisfactory. We appreciate your comments and feedback. We will work harder to ensure a completely satisfactory stay.

10/10 優異

Therline

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月22日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

8/10 不錯

Susan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月20日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 優異

Bobbie

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 2 晚
Frank; Front Office Manager 於 2024年4月18日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

6/10 一般

thomas

於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月15日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them. We are sorry that your stay was not completely satisfactory. We will work harder to ensure a completely satisfactory stay.

10/10 優異

Rosemary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was incredible!
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月15日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

10/10 優異

Antonio

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything looks good 👍 staff amazing very helpful
於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月15日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them! Thank you for staying with us!

10/10 優異

Jane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly and helpful. We did use the business hub and that was very convenient.
於 2024 年 4 月住了 3 晚
Frank; Front Office Manager 於 2024年4月15日的回應
Dear Guest; We are glad the business hub was convenient. Thank you for your comments and feedback, we really appreciate them. Thank you for staying with us.

10/10 優異

Tom

讚好：整潔度、職員與服務、設施服務和住宿狀況
Girl at the front desk was excellent! Easy and easy out to the highway
於 2024 年 4 月住了 1 晚
kristine 於 2024年4月13日的回應
Thank you for staying with us and for your feedback.

2/10 很差

Shaquille

於 2024 年 4 月住了 1 晚
Frank; Front Office Manager 於 2024年4月26日的回應
Dear Guest; We are sorry that your stay was unsatisfactory. We appreciate your comments and feedback. We will work harder in order to ensure a completely satisfactory stay.

4/10 欠佳

Shanalyn

家人同遊
讚好：職員與服務
不滿：住宿狀況
The common areas are pretty. But the rooms are in serious need of painting and updating. We asked to be switched from our first room which had a broken shower head and bathroom fan and felt dingy. The staff was friendly and happy to accommodate however the second room didn’t feel much better. Not worth the money and I wouldn’t stay again.
於 2024 年 3 月住了 3 晚
Frank; Front Office Manager 於 2024年4月3日的回應
Dear Guest; We are sorry that your stay was not satisfactory. We appreciate your comments and feedback and will pass along to building and design. Thank you for stay with us.

2/10 很差

Meghan

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Kristine 於 2024年3月30日的回應
Thank you for staying with us and for your feedback.

10/10 優異

francis

讚好：整潔度、職員與服務和住宿狀況
The staff are super friendly and extremely accommodating!
於 2024 年 3 月住了 1 晚
Kristine 於 2024年3月29日的回應
Thank you for staying with us and for your feedback. I will pass this message along to my staff and I'm sure they will be pleased to hear it. Thank you. We hope you have a Happy Easter.

10/10 優異

thomas

於 2024 年 3 月住了 1 晚
Frank; Front Office Manager 於 2024年4月17日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 優異

Janet

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Frank; Front Office Manager 於 2024年3月24日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them! Thank you for staying with us!

6/10 一般

Nfn (Wappingers falls)

Property needs to be updated!
於 2024 年 3 月住了 5 晚
Frank; Front Office Manager 於 2024年3月15日的回應
Dear Guest; We are sorry that your stay was not completely satisfactory. We really appreciate your comments and feedback and will pass along your comments to building and design. Thank you for staying with us!!

10/10 優異

Leroy

讚好：整潔度和職員與服務
Quiet
於 2024 年 3 月住了 1 晚
Frank; Front Office Manager 於 2024年3月15日的回應
Dear Guest; We really appreciate your comments and feedback. Thank you for staying with us!

10/10 優異

Allan D

讚好：整潔度、職員與服務和住宿狀況
“Acogedor” “Confortable” Hospitalario” “Céntrico” “Bien ubicado” “Limpio” “Amplias instalaciones”.
於 2024 年 2 月住了 2 晚
Kristine 於 2024年3月1日的回應
Thank you for staying with us and for your feedback.

8/10 不錯

thomas

讚好：整潔度和職員與服務
Could use updates
於 2024 年 2 月住了 1 晚
Kristine 於 2024年3月1日的回應
Thank you for staying with us and for your feedback.

2/10 很差

Paula

家人同遊
I will never stay at microtel again. It was worst stay I ever experienced. I left a day early. I do not recommend that anyone should stay at the microtel in Middletown NY
於 2024 年 2 月住了 4 晚
Kristine 於 2024年2月11日的回應
Thank you for staying with us and for your feedback.

10/10 優異

Kevin

讚好：整潔度、職員與服務和住宿狀況
Late check in but great service
於 2024 年 1 月住了 1 晚
Kristine 於 2024年2月11日的回應
Thank you for staying with us and for your feedback.

10/10 優異

William

於 2024 年 1 月住了 1 晚
Kristine 於 2024年2月11日的回應
Thank you for staying with us and for your feedback.

2/10 很差

Joseph

伴侶同遊
不滿：整潔度和住宿狀況
Good location. Place is in need of updating. Very noisy, need a deep cleaning. Stayed for three days, and beds were never changed or made. Trash can emptied only after request was made. Will not be back.
於 2024 年 1 月住了 3 晚
Kristine 於 2024年1月29日的回應
Thank you for staying with us and for your feedback. I will be sharing this with the staff to help make improvements.

10/10 優異

Rosalinda

讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer service was so great .. got stuck from a snow storm and they waived my early check in fee .. I was traveling from out of state and I was so exhausted,. I was so grateful!! my room was ready and so clean and all my amenities was in place .. thank you ,, I will stay there again during my travels.
於 2024 年 1 月住了 1 晚
Kristine 於 2024年1月29日的回應
Thank you for staying with us and for feedback. If you are ever in the area, we hope you stay with us again.

8/10 不錯

Sheedley Sclandayna

於 2024 年 1 月住了 2 晚
Frank; Front Office Manager 於 2024年3月24日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

4/10 欠佳

Anna

商務旅客
讚好：職員與服務
不滿：住宿狀況
Not clean. First room I was given wasn’t even made up. Second room the bathroom sink didn’t drain
於 2024 年 1 月住了 1 晚
Kristine 於 2024年1月29日的回應
thank you for staying with us and for your feedback.

10/10 優異

Deborah

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean. The staff was amazing. Perfect for the functions I had to attend.
於 2024 年 1 月住了 2 晚
Kristine 於 2024年1月29日的回應
Thank you for staying with us and for your feedback.

8/10 不錯

Sita

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Kristine 於 2024年2月11日的回應
Thank you for staying with us and for your feedback.

6/10 一般

Sam

不滿：住宿狀況
The place is just "ok." It gets the job done...
於 2023 年 12 月住了 4 晚
Kristine 於 2024年1月29日的回應
Thank you for staying with us and for your feedback.

6/10 一般

Edward

家人同遊
Bathroom needs a up grade. Toilet paper holder falling off wall. Also spot painting looks unsightly.
於 2024 年 1 月住了 1 晚
Kristine 於 2024年1月29日的回應
Thank you for staying with us and your feedback.

8/10 不錯

Monica

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Room was spacious clean and quiet. Front desk was helpful and friendly.
於 2023 年 12 月住了 2 晚
Frank; Front Office Manager 於 2023年12月31日的回應
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

2/10 很差

Jonah

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
We found bed bugs in our room, which forced us to check out early and get a room at a different more expensive hotel.
於 2023 年 12 月住了 3 晚
Frank; Front Office Manager 於 2023年12月31日的回應
Dear Guest; We are very sorry that your stay was unsatisfactory. We employ a pest control program and will consult with them and housekeeping to address this situation. We conferred with Expedia to refund your stay balance.

6/10 一般

Peter

於 2023 年 12 月住了 3 晚
Kristine 於 2024年1月29日的回應
Thank you for staying with us and for your feedback.

10/10 優異

ROGER (Charlottesville)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Frank; Front Office Manager 於 2023年12月31日的回應
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

8/10 不錯

Nelly (McPherson)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
kristine 於 2023年12月15日的回應
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays.

2/10 很差

Nathan

商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Was never told it was a smoking facility and cigarette and weed odor could be noticed in room. Advised front desk staff only to be told to stay somewhere else next time
於 2023 年 12 月住了 1 晚
kristine 於 2023年12月15日的回應
We are not a smoking facility, and I am sorry you had this experience here. I will speak to my front desk staff about the answer you were given as that is unacceptable and should never have occurred. Happy Holidays to you and your family.

10/10 優異

Damion

讚好：住宿狀況和客房舒適度
Solo
Best value for the buck. The breakfast was on point and very filling.
於 2023 年 12 月住了 1 晚
kristine 於 2023年12月15日的回應
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays.

10/10 優異

Jan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
kristine 於 2023年12月15日的回應
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays

8/10 不錯

Alex

於 2023 年 12 月住了 1 晚
kristine 於 2023年12月15日的回應
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays.

8/10 不錯

Jordan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only complaint was the Tv was really dark, and in a weird angle. Made it weird to watch
於 2023 年 12 月住了 2 晚
kristine 於 2023年12月10日的回應
Thank you for staying with us and for your review.

10/10 優異

Tania

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a nice stay. Very quiet easy check in!
於 2023 年 12 月住了 2 晚
kristine 於 2023年12月10日的回應
Thank you for staying with us and for your review.