大堂

米德爾-紐波特凱藝套房酒店的評價

2.5 out of 5
米德爾-紐波特凱藝套房酒店
936 W Main Road, Middletown, RI

評價

7.6

不錯

10 分評分,優異;1004 則評價中有 318 則" "
8 分評分,不錯;1004 則評價中有 334 則" "
6 分評分,一般;1004 則評價中有 186 則" "
4 分評分,欠佳;1004 則評價中有 96 則" "
2 分評分,很差;1004 則評價中有 70 則" "

7.6/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.2/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
经常住的酒店,员工友好亲切,特别是任何时候都可以喝到热水,每次旅行到此入住都有回家的感觉
於 2017 年 10 月住了 2 晚

10/10 優異

Gary

讚好:住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Francis

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Mary Anne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great value, room updated, bathroom as newly re-done.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月2日的回應
Dear Mary Anne,Thank you for choosing Quality Inn & Suites Middletown - Newport. We're delighted you liked our accommodations! We value you as our guest and hope to welcome you back. Sincerely,Parul PatelGeneral Manager

2/10 很差

Alexis

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

sue

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A wonderful room for a group of 6 people.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年4月23日的回應
Dear Sue,It was a pleasure hosting you at Quality Inn & Suites Middletown - Newport! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Sincerely,Scott RossGeneral Manager

6/10 一般

Sheri

親子同遊, 多人同遊
讚好:職員與服務和設施服務
Kids loved the pool, staff was friendly, property does need updating.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月18日的回應
Dear Sheri,Thank you for your feedback! We're delighted to hear that your kids enjoyed the pool and that you found our team to be accommodating. We also appreciate your honesty regarding our property, and we'll consider your comments as we strive to improve our facilities. Your satisfaction is important to us, and we hope to welcome you back for a stay that goes above and beyond your expectations in the future.Sincerely,Scott RossGeneral Manager

10/10 優異

Joacir

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Debbie was incredible offering a walker for my handicap 82 years old. Will stay again! Heated pool was excellent.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月18日的回應
Terrific customer experiences and satisfaction are among our top priorities, and your review reaffirms the hard work we put in every day. Your praise will be shared with Debbie, and she will be delighted to know that her care and service have made a positive impact on your stay with us. We appreciate you highlighting our heated pool as well. Your desire to return is the best compliment we can get, and we look forward to welcoming you back for another great experience. Sincerely,Scott RossGeneral Manager

10/10 優異

Hector (Valley Stream)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable Left my glasses on the room and they call me to arrange to get it back so they customer service at the best
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Dear Hector,Thank you for providing your review of Quality Inn & Suites Middletown - Newport. It is wonderful to hear that you found our rooms to be clean and restful. We are delighted to know our team provided you with amazing customer service by assisting with the return of your glasses! It is our hope that you will stay with us again in the future.Sincerely,Scott RossGeneral Manager

4/10 欠佳

Nicole

於 2024 年 4 月住了 2 晚

6/10 一般

Edward

家人同遊
讚好:職員與服務
Overall the property was kind of dumpy, but rooms, beds, and bathrooms were clean and comfortable.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Edward,We appreciate your feedback, and we're glad our clean, comfortable rooms met your needs. If you're in the area again, we hope you'll come back to see us.Sincerely,Scott RossGeneral Manager

10/10 優異

Emanuel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the pool
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Dear Emanuel,We appreciated the opportunity to host you at Quality Inn & Suites Middletown - Newport. It's fantastic that you loved our refreshing pool. Please stay with us again soon. Sincerely,Scott RossGeneral Manager

2/10 很差

Mario

讚好:職員與服務
不滿:整潔度和住宿狀況
Was spiders and webs in the room
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Mario,Thank you for taking the time to leave a review. We are disappointed to hear about the state of your room and thank you for sharing your concerns. We are always committed to improving comfort and cleanliness for our future guests, and we hope to welcome you back again for a more enjoyable stay.Sincerely,Scott RossGeneral Manager

10/10 優異

Domiano

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was nice
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Domiano,We're delighted you had a pleasant stay with us. Our team looks forward to welcoming you back to Quality Inn & Suites Middletown - Newport for another enjoyable visit!Sincerely,Scott RossGeneral Manager

8/10 不錯

Wilson

讚好:職員與服務
Picina muy sucia
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月11日的回應
Estimado Wilson,Si bien nos alegra recibir una calificación alta, nos disculpamos por cualquier problema de limpieza de la piscina. Este asunto es muy importante para nosotros y lo analizaremos lo antes posible. Considere volver pronto para unirse a nosotros.Atentamente,Scott RossGerente general

10/10 優異

Iftakharul

讚好:整潔度、職員與服務和住宿狀況
Worth it by price. Clean, tidy and quiet
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月11日的回應
Dear Iftakharul,Thank you for choosing to stay with us and for taking the time to provide your five-star review! We are thrilled to hear that our accommodations and standard of cleanliness met the mark for you on your recent visit. It was a pleasure to host you, and we look forward to welcoming you back to Quality Inn & Suites Middletown - Newport. Sincerely,Scott RossGeneral Manager

10/10 優異

John

於 2024 年 4 月住了 1 晚

10/10 優異

Sofia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
had a great time
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月9日的回應
Dear Sofia,Thank you for your recent stay at Quality Inn & Suites Middletown - Newport. We appreciate your feedback, and we hope to host you again soon.Sincerely,Scott RossGeneral Manager

8/10 不錯

Karley

於 2024 年 4 月住了 1 晚

8/10 不錯

Adam

於 2024 年 3 月住了 2 晚

6/10 一般

Jun

家人同遊
讚好:整潔度和職員與服務
I would have given this place 4 stars, if it wasn't for the fact that cold air was leaking through the fully closed sliding door and got cold at night time. Otherwise, the pleasant surprise is the option to log into Netflix account despite small screen. The swimming pool in a sunroom setting looks great and hope they fix the leakage issue.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月9日的回應
Dear Jun,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our fabulous swimming pool and your stay overall, we are sorry for the concerns you had with the sliding door. Please know that our team is always ready to provide assistance for any concerns that may arise. That said, we will be sure to relay your comments to our maintenance team to ensure these matters are addressed swiftly. We hope to have another chance to welcome you back and impress you in the future.Sincerely,Scott RossGeneral Manager

10/10 優異

Francis

於 2024 年 4 月住了 1 晚

10/10 優異

Liliane

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent experience
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月9日的回應
Dear Liliane,Thank you so much for choosing to stay with us at Quality Inn & Suites Middletown - Newport. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Scott RossGeneral Manager

2/10 很差

Carlos richard

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 3 月住了 1 晚

8/10 不錯

Katie

讚好:整潔度、職員與服務、設施服務和住宿狀況
A nice, quiet place for a short stay in Rhode Island. The rooms were a great size and quick and easy check in/check out.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月3日的回應
Dear Katie,Thank you for taking a moment to review your recent stay. We're delighted our spacious accommodations suit your needs well, and we appreciate you mentioning our efficient team. It was a pleasure having you here at Quality Inn & Suites Middletown - Newport, and we hope you return soon!Sincerely,Scott RossGeneral Manager

10/10 優異

Tammy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚

8/10 不錯

Kara

家人同遊, 親子同遊
讚好:整潔度和職員與服務
Cost effective and very spacious room for families. We stayed in a queen suite and the kids loved having a little larger room to stretch out. Bathrooms were nice and the pool was huge and warm
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日的回應
Dear Kara,It was such a pleasure to welcome you to Quality Inn & Suites Middletown - Newport! We're delighted our spacious accommodations suited your needs well, and we appreciate you mentioning our family-friendly atmosphere and fantastic value. Thank you for your kind review, and we hope you all return soon!Sincerely,Scott RossGeneral Manager

10/10 優異

Nicholas

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was off season so it was quiet which was nice
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月1日的回應
Dear Nicholas,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience at Quality Inn & Suites Middletown - Newport, and we appreciate you mentioning our peaceful atmosphere. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Scott RossGeneral Manager

8/10 不錯

William

商務旅客
讚好:整潔度、職員與服務和設施服務
It was clean. The employees were polite.
於 2024 年 3 月住了 6 晚
General Manager 於 2024年3月25日的回應
Dear William,Your positive review of Quality Inn & Suites Middletown - Newport is much appreciated! It's great that our clean accommodations and courteous hospitality made your stay pleasant. Thank you for your kind praise and we hope to see you again.Sincerely,Scott RossGeneral Manager

10/10 優異

Obidike

讚好:整潔度
於 2024 年 2 月住了 3 晚

6/10 一般

Cleveland

於 2024 年 3 月住了 2 晚

8/10 不錯

Patsy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Bus stop is right outside the entrance to the Quality Inn
於 2024 年 2 月住了 4 晚
General Manager 於 2024年3月8日的回應
Dear John,Thank you so much for choosing to stay with us at Quality Inn & Suites Middletown - Newport. We're thrilled to read you were able to take advantage of our convenient location. It was a pleasure to host you, and we hope to welcome you back in the future.Sincerely,Scott RossGeneral Manager

10/10 優異

Jane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean. Helpful staff loved the continental breakfast.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日的回應
Dear Jane,It was a pleasure hosting you at Quality Inn & Suites Middletown - Newport! We're glad our attention to cleanliness and service impressed you and that our tasty breakfast was to your liking. Should you be in the area again, please come back to see us.Sincerely,Scott RossGeneral Manager

8/10 不錯

William

於 2024 年 2 月住了 1 晚

10/10 優異

Margaret

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very pleasant rooms were clean. Free breakfast was excellent.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月21日的回應
Dear Margaret,Thank you for leaving us a review. We are thrilled that our team positively impacted your stay with us, especially with their high standards of cleanliness that they work hard to maintain. It makes us glad to know that you enjoyed the most important meal of the day with us. We look forward to welcoming you back.Sincerely,Scott RossGeneral Manager

6/10 一般

Catia

家人同遊, 伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
We rented a deluxe room room was kind of dirty no shampoos used bar soaps. Cetepide in the jacuzzi other bugs around the jucuzzi. Pool was cold and area was freezing .
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月21日的回應
Dear Catia,Thank you for your recent stay and we appreciate you sharing your valuable comments. We're sorry to hear of any issues you encountered during your time with us and that our accommodations fell short of meeting your expectations. Please accept our apologies if your room had not been prepared to our usual high standards and for any pests you encountered; we will certainly address the concerns you raised internally and work with our team to ensure these are resolved going forward. We consider all feedback an opportunity to continually monitor guest satisfaction and where we need to be doing better. We hope to have the chance to impress you on another occasion.Sincerely,Scott RossGeneral Manager

10/10 優異

Teresa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Kasey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff. Pool was warm and clean. Room was in excellent shape and clean. Breakfast was hot and nice variety
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月17日的回應
Dear Kasey,Thank you for choosing Quality Inn & Suites Middletown - Newport! We're delighted you had a great experience with our team and enjoyed our warm and relaxing pool. It's also fantastic that you found your room well-kept and enjoyed our hot breakfast. We appreciate your kind words and hope to welcome you back again soon!Sincerely,Scott RossGeneral Manager

10/10 優異

Amy

家人同遊, 商務旅客
讚好:整潔度和職員與服務
不滿:設施服務
Check in was easy, room is ok, there was standing water in our tub. Pool was nice.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月17日的回應
Dear Amy,It was a pleasure having you as our guest recently. We're pleased our efficient team left a memorable impression on you, and we appreciate you mentioning our sparkling pool. Your feedback about the tub will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. Thank you for your review, and we hope you return soon.Sincerely,Scott RossGeneral Manager

10/10 優異

Carmelo

親子同遊
讚好:整潔度、職員與服務和設施服務
It was good
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月6日的回應
Dear Carmelo,It was a pleasure hosting you at Quality Inn & Suites Middletown - Newport! We're glad you had a positive experience, and we look forward to seeing you again the next time you're in the area.Sincerely,Scott RossGeneral Manager

6/10 一般

Antonio

讚好:住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Ian

讚好:職員與服務
不滿:住宿狀況
The room had a lot of wear on the furniture, walls, and door. It was also a very basic room with the bare minimum furniture (bed, dresser, tv, desk, and chair). The location was decent and there was plenty of parking.
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月29日的回應
Dear Ian,It is always a pleasure to receive feedback from our valued guests like yourself, and we are delighted that our location served you well and that our parking option was sufficient. Your comments on the condition of your room will be reviewed by our maintenance team. It is important that we present our property in the best light and ensure every guest has a top-notch stay. Thank you, and we hope to see you in the future.Sincerely,Scott RossGeneral Manager

8/10 不錯

Crystal

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Love the jacuzzi suites
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月22日的回應
Dear Crystal,Thank you for the excellent review of your recent stay at Quality Inn & Suites Middletown - Newport. We're glad you enjoyed your visit with us and the exceptional amenities in our lovely accommodations. It would be our pleasure to host you again in Middletown, so come back soon.Sincerely,Scott RossGeneral Manager

10/10 優異

Adarsh

於 2023 年 12 月住了 1 晚

10/10 優異

Amy

讚好:整潔度、職員與服務和住宿狀況
Everything went smoothly
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月9日的回應
Dear Amy,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at Quality Inn & Suites Middletown - Newport, and we look forward to your next visit. Sincerely,Scott RossGeneral Manager

6/10 一般

Thomas

讚好:職員與服務和客房舒適度
Freezing at the indoor pool.
The staff at the hotel were great. We were there on New Year's Eve and it was pretty quiet, which was great for us. We got a Jacuzzi room and the tub worked great. Check out Checker's Pizza across the street for great pizza. The biggest reason for the 3 stars, and not more was that it was freezing at the indoor pool. The pool was a big reason we booked there, and my wife and i couldn't handle how cold it was at the pool. We were told a fan had been left on and that was why. I checked it the next morning and it was still pretty cool at the pool. It will keep us from staying there again.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月9日的回應
Dear Thomas,Thank you for your honest feedback on your stay at Quality Inn & Suites Middletown - Newport! It did sadden us to hear that you were unable to enjoy the pool on-site due to how cold it was. We are reaching out to the maintenance team to have them look into this for you. We hope that, on your next trip to Middletown, you give us another chance to give you the service you deserve! Sincerely,Scott RossGeneral Manager

8/10 不錯

Beth

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚