Dear Yuting, We very much appreciate your comments regarding your stay at the ibis Styles Milano Agrate Brianza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Guest Experience Manager

Dear Mr. Shing, Thank you for choosing to stay at ibis Styles Milano Agrate Brianza and taking the time to provide us with feedback. I apologise about the drawback you experienced during your stay, of course had we known about it we would have definitely tried to offer you a solution. We thank you again for your comments and hope you will give us the chance to earn back your trust upon your next visit. Kind Regards, Francesca Guest Experience Manager

Dear Ahmed,Thank you for your comments.We are happy that you felt good at our hotel, it's heartwarming to know that you have good memories from your stay at Mercure Milano Agrate Brianza.Our price range changes every day and your stay dates were dates of an event in Milan, we consider this the reason of why you see the daily rates expensive.We hope to welcome you again for a wonderful stay at hotel as the previous one and send you myBest regardsLusjana

Dear Mr.Guillermo,Thank you for taking your time and sharing your experience with us.We are sorry that you didn't found the pillows comfortable for your sleep, we would have preferred to be informed about during your stay in order to provide another pillow for you.The room booked by your side is a Standard Double Room with 1 Double Bed (Reduced Mobility), means that room is for people with reduced mobility and we assigned you the room as by your request.We understand that these rooms are not the most comfortable for whom doesn't prefer/need them, for this reason we suggest you next time to book a Standard room or Superior room if you don't need the room with reduced mobility.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regardsLucy

Dear Mr.Nandor,Thank you for taking your time and rwrite for us.We are sorry on reading that you do not recommend our hotel since you never were accommodated at Mercure Milano Agrate Brianza and cannot score a hotel that you never been.We hope to welcome you and offer our services in order to give you the opportunity to review our Hotel.Kind regards

Gentile Sig.Giuseppe,Grazie della bellissima recensione del nostro hotel! Apprezziamo molto i suoi commenti per il nostro personale e per l'hotel in generale.Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Mercure Milano Agrate Brianza

Monsieur Tarek,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

Dear Mary Nell,We very much appreciate your comments regarding your stay at the Mercure Milano Agrate Brianza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Alric,Thank you for taking the time to tell us about your experience at the Mercure Milano Agrate Brianza.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Our Hotel is located in a Business Park which is not in city center of Monza or Milan. We are In Agrate Brianza and from our hotel to each cengter you have to take the bus during the week to Cologno Nord and from Cologno Nord you must take the Metro Line M2 which brings you in Milan. Also in Cologno Nord you can take the bus to Monza. Is true that from our location there's no direct bus towards these cities.At our hotel is available the shuttle service during the week which can help you to be transferred.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,