Lebanon Mills Island Hotels

"Was very disappointed in the lack of water pressure in the shower. It was honestly like standing under an old fashioned watering can! Other than the shower, everything else was great! Comfortable Bed, Great Location, and decent speed WiFi! "

"The couches are extremely uncomfortable. The bed has such a dip. In the middle. It has to be over 20 years old . Ive never woke. Up in so much pain in my life"

"This was a great stay. Very nice hotel. Among, if not the cleanest hotel I have stay at. Staff is amazing. The person taking care of the buffet breakfast kept fresh & full. "

"Beautiful Property. Tons of food and shopping onsite. Convenient to The Opry. Kind and courteous staff. "

"The parking was very safe . The staff was very friendly and helpful . Didn't realize when i booked our stay that they didnt offer free breakfast or even have a coffeemaker and coffee in our room but at least there was a waffle house near there . You had to go everyday and do a towel exchange if you wanted clean towels and never did see a person to clean the room. "

"Never again "

"When we arrived, we had a room that was supposed to have a sleeper sofa for a liver transplant patient at Vanderbilt Hospital. When we got there, there was no mattress in the sofa. We were offered a rollaway bed that is a twin size. In the early morning hours of 3:00, the person sleeping on the rollaway was getting bitten by bed bugs. When we brought this to their attention, the hotel would not give us a refund other than a little over $20. We did not even get to sleep in the place that we paid for. Through Hotels.com, the hotel said they refused to give us our money back because of policy. This is not over. I do not put up with companies that bully their customers and don't take care of them. I will not accept any motel that has bed bugs and then does not take care of the customers. We had to get up as of 3:00 A.M. in the morning and get all of our stuff together. Do not stay here. You will not be taken care of if there is a problem. This reservation was put through Hotels.com. They didn't do any better for us than what the hotel did. I've always thought of Holiday Inn as a respectable property. We have been using Hotels.com for the last year multiple times to take a friend to Vanderbilt Hospital in Nashville for a liver transplant. Not anymore. She is the one that got attacked by the bed bugs. This is the kind of service you can expect if you have a problem through Hotels.com and the Holiday Inn Express in Mount Juliet."

"Clean room good staff"

"Breakfast was very good along with the breakfast staff. Would recommend staying here."