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"Awesome onsen facility and hotel meals! "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"onsen, view in dining area and monorail. Personel extraordinarily competent"

"If you're looking for an onsen experience this is the place! We were welcomed as we drove up the windy mountain road to the hotel. The check in experience was calm and efficient. Dinner, breakfast and private bath times chosen. The baths are wonderfull, overlooking the river and with views down the forested valley. Dinner and breakfast were amazing, although our kids sadly didn't feel adventurous enough. It was a truly magical experience on our first trip to Japan."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"best choice"

"We stayed for one night. The staff provided excellent service, although they don't speak English well. The room was spacious and clean. There is a kitchen and washing machine with dryer, which are suitable for long stays. 30 mins drive from Karuizawa Station. In winter, the road becomes slippery due to snow and ice, so drive carefully."

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"Very helpful staffs. Our staying was very pleasant in the hotel. I highly recommend it. "