搜尋南小國町別墅

"fresh and taste"

"客房整潔，員工友善，地點方便"

"The common room has a shared oven and microwave, but it gets a bit noisy because so many people have family meals there."

"酒店房間和景觀很美，饍食需改善，晚餐食物一般，"

"隔音非常差，樓上的人走路就讓你無法入睡，房內沒有衛浴可洗澡沒標注清楚"

"Wonderful moment with family trip. The service / room / facility / food / location are excellent. "

"步行10分鐘到達温泉街，溫泉街很短20分鐘可以行完. 大部分餐店4:30就關門"

"A very disappointed experience! I booked this resort on Hotels.com, which clearly mentioned the room was equipped with private onsen. However, when we arrived the staff told us that there was a failure on the water pump and they couldnt provide onsen water! The only solution they had offered was some PUBLIC onsen entries on its surrounding area…. This is totally unacceptable and disappointed that we drove so far to here and they couldnt provide this particular service, with no compensation and just this UNRELATED alternatives. Not to mentioned that those public onsen has time limitation which didnt suits our schedule(last entry at 8:30pm)! It was a nightmare that the temperature was below ZERO degree and we had to take a open air bath without the spring Onsen! Whats the difference than we go camping? I immediately referred this matter to the customer service at Hotels.com, but the result was not very helpful! They replied that on the special entey condition they have a footnote that the onsen was unavailabe due to the typhoon damage…I found it was really misleading that, 1st, on the room description, it had mentioned the room would provide a private onsen. 2nd, the picture also showed their rooms are providing such service. Honestly, no one would dig deep to an unobvious footnote! I really hope that they should treat this matter seriously, or this would greatly damage your reputation and service commitment!"

"飯店人員非常親切,雖然沒有電梯但會幫忙搬行李上樓"