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关于旅人旅馆的点评

2 out of 5
旅人旅馆
625 Dodge St., Mineral Point, WI

点评

4.8
10 分 - 超赞。2 条好评，共有 43 条点评" "
8 分 - 还可以。8 条好评，共有 43 条点评" "
6 分 - 一般。10 条好评，共有 43 条点评" "
4 分 - 很差。10 条好评，共有 43 条点评" "
2 分 - 糟糕。13 条好评，共有 43 条点评" "

5.8/10

清洁度

5.8/10

员工和服务

3.6/10

服务设施

5.0/10

住宿条件和设施

5.6/10

环保

点评

8/10 还可以

Jayne

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Better than expected
2022 年 10 月入住 1 晚

4/10 很差

David

与家人出行
The hotel cancelled our reservations on the day of our trip a few hours before we were due to check in. They gave no explanation and so far, we have not received a refund.
2022 年 9 月入住 2 晚

2/10 糟糕

James

2022 年 9 月入住 1 晚

8/10 还可以

Erica

商务旅客
满意：客房舒适度，员工和服务
2022 年 9 月入住 2 晚

10/10 超赞

Margaret

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This is a discount hotel property, it doesn't have continental breakfast or a pool, but we didn't need those. The staff was very friendly and attentive. It is in a quiet location in a small town. The new air conditioner worked well, the room was clean. For our needs it was perfect.
2022 年 9 月入住 2 晚

6/10 一般

Sherry

2022 年 9 月入住 1 晚

4/10 很差

Gary

满意：清洁度
不满意：住宿条件和设施，服务设施
The flat screen TV was nice, the AC/Heater worked and the bathroom mirror was well lit. The bed was horrible! Worn out - period. Toilet was oval but toilet seat was round. Light switch for bathroom was behind the door. Room furniture was not as pictured. Only had small round table and two plastic chairs. Trim was missing from wall paneling and several unfinished plaster patches on walls.
2022 年 9 月入住 2 晚

4/10 很差

Elaine

与家人出行
不满意：客房舒适度，住宿条件和设施
Not what the picture showed
It looked like they were in the middle of renovations cause the hallways had old furniture & box springs in it. The room wasn’t really stocked well either (towels, TP paper, tissue). And there was an issue with the deadbolt. The beds were something to be desired.
2022 年 9 月入住 2 晚

6/10 一般

Catherine

不满意：清洁度、住宿条件和设施、客房舒适度
Think twice
Check in seemed much more complicated that it needed to be. And although I made the reservation and paid for it the owner/clerk would only talk to my husband. I was a bit offended. The overall hotel could use some attention and felt more like it housed family member than guests. Shoes in the hallway, plastic kiddy playset in the entrance giving the impression this wasn’t in operation. Our room looked like they sort of started on renovation. Mattresses in the hall. I booked a king and was given 2 queen beds. The beds, floor and shower drain had hair in it. The sheets didn't seem fresh, more like at least slept in once. If i wasn’t so tired i would have moved on to a different hotel. But the no cancel policy even though I was not given the king reserved and over all disgusting upkeep i would have moved on or slept in my car.
2022 年 9 月入住 1 晚

8/10 还可以

John

不满意：住宿条件和设施，服务设施
Room was clean but found some long black hairs on the bed other than that it was good mattresses and old air conditioners and s*** line the hallway outside it looked kind of scary
2022 年 8 月入住 1 晚

4/10 很差

steve

2022 年 8 月入住 1 晚

2/10 糟糕

Gerald

It was dirty. Mattresses in first and second floor hallways. Didnt speak clear english. Didnt stay and couldn't understand if or what was being charged.
2022 年 8 月入住 1 晚

6/10 一般

John

Needs work
The motel needs work.
2022 年 8 月入住 1 晚

4/10 很差

Janie

不满意：清洁度
2022 年 8 月入住 1 晚

6/10 一般

Bobbi

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Just needs updating!! There is active renovation, which is a good thing!! Nice location and nice price; just needs updates!!! (Screens ripped, tiles missing, ripped shower curtain, old air conditioner - but worked! - and just overall worn. They are actively renovation, however!!! There were new mattresses and air units being delivered, as well as new carpet rolls in the hallway!!!
2022 年 8 月入住 1 晚

2/10 糟糕

Merlyn

不满意：员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

8/10 还可以

Damopwns

满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚

2/10 糟糕

Nancy

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We drove to the hotel from out of state. Tried to check in. Was told the hotel was overbooked. We had to go to another hotel which was more expensive.
2021 年 10 月入住 2 晚

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度
Didn’t like that the whole hotel inside and out it was in neglect and trying to be renovated all at the same time ! Debris everywhere! Ect.
2021 年 6 月入住 1 晚
Mike 于 2021年06月6日 的回复
Dear guest, We apologize for the inconvenience. We are the new owners at the hotel and renovating the entire hotel. We have tried to do it the way where it will not be a disturbance to our daily guests. We are sorry that it bothered you. Your feedback will help us to improve that can be more useful to our future guests including your self. Please consider staying with us again so that we can have another chance to provide you with superior service. Thank you Mike.P Travelers Inn

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The common areas, both interior and exterior, are very unclean and/or minimally maintained. Our room appeared to not have been vacuumed. Bed cover had a burn hole. Staff was accommodating when changing room size, prior to checking in. We did not ask for assistance with respect to the condition of our unit...it was cleaner than the common areas and it seems that they’re not really aware of what clean looks like.
2021 年 5 月入住 1 晚
Mike patel 于 2021年05月30日 的回复
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Travelers Inn, we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. As we just took over the ownership of the hotel, we are going through renovation process for entire property. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 608-404-0888 for any questions or concerns. Sincerely, Mike Patel General Manager

2/10 糟糕

marla

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t stay here!!
It was an awful dump. The beds were hard as a rock! The blankets had holes. The heat wasn’t turned on so it took all night before it got to a comfortable temperature. There was constant running on the floor above us
2020 年 2 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
No personnel on staff. Dirty furniture. Broken lock on door. Sticky bathroom floor. Burned out light bulbs. No sound-proofing.
2019 年 9 月入住 1 晚
cs 于 2019年09月12日 的回复
Dear Anonymous, Since we have no idea whom you are, we have no way to reach out to address the validity of your review. Please contact us at you're convenience if you wish. The Travelers Inn Mineral Point WI

4/10 很差

Larry

不满意：员工和服务
2019 年 8 月入住 1 晚
cs 于 2019年08月30日 的回复
Thanks for taking the time to write a review. The Travelers Inn

2/10 糟糕

真实旅客

团体旅客
不满意：员工和服务、服务设施、住宿条件和设施
The place looked very shabby and unkept and there were questionable people sitting on the steps at the entrance..
2019 年 8 月入住 2 晚
cs 于 2019年08月26日 的回复
Anonymous, Thanks for taking the time to write a review. Please contact us directly so that your concerns can be addressed. Thank you, The Travelers Inn Mineral Point WI

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Just NO! Better off sleeping in your car. Are you familiar with the term scuzzy.
2019 年 7 月入住 1 晚
cs 于 2019年07月22日 的回复
Dear Anonymous, We would love to address you're opinion's expressed in the review. Please contact us directly at your convenience. The Travelers Inn Mineral Point WI

2/10 糟糕

Jack

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dirty, strong odors, carpet matted, staff unfriendly.
2019 年 7 月入住 1 晚
cs 于 2019年07月20日 的回复
Please contact us to address you're review. Thank you, The Travelers Inn

6/10 一般

真实旅客

与家人出行
满意：清洁度
不满意：服务设施，员工和服务
I checked in just before 10pm and the guy had my keys in the lost and found box. How am i supposed to know they were there? Although room was clean it greatly needs an update. Mattresses were old hard and very uncomfortable! Not relaxing at all. Also had to buy more toilet paper as 1 roll was insufficient for a 2 day stay. Also if you are in a wheelchair don't bother because the ramp is in great need of repair!!!! Dangerous for a handicapped person. !! Place wouldnt be bad if it were updated!!!
2019 年 5 月入住 2 晚
cs 于 2019年05月20日 的回复
Thanks for taking the time to provide input on your stay at The Travelers Inn.

6/10 一般

Chelsea

Fun
Okok
2018 年 11 月入住 1 晚
Chris 于 2018年11月10日 的回复
You damaged the wood floors and furniture in the room, please choose another hotel to stay in the future, you are no longer welcome at The Travelers Inn.

2/10 糟糕

Nancy

不满意：清洁度、住宿条件和设施、客房舒适度
Terrible experience
There was not a working shower. Just tub. No hair dryer. No person at the front desk to handle questions or problems.
2018 年 9 月入住 1 晚
statter 于 2018年09月19日 的回复
Nancy, My apologies for the issues you had during your stay. I am a 1 person operation and not always at the front desk. Did you try to call me with your concerns about the shower and hair dryer ? I spoke to you over the phone when you checked in and in person when you were checking out of your room and you never mentioned any problems with the room. Had you called I would have explained the lever for the shower is on the shower faucet and I would have been happy to provide a hair dryer for your room. I hope you will still consider staying at The Travelers Inn on your next visit to Mineral Point. Chris Statter The Travelers Inn

8/10 还可以

Tabitha

Nice Travel Respite
We stopped over at Travelers Inn on the way to Spring Green after a long day of driving, and it was exactly what we needed. Clean, quiet, and comfortable in a quaint little town. We received a phone call on the way confirming our stay and letting us know what to do since we planned to be in late, which was much appreciated. All-in-all, a good experience and would stay again if we're in the area.
2018 年 8 月入住 1 晚
Chris S 于 2018年08月28日 的回复
Thanks for the review and we look forward to seeing you on your next visit to Mineral Point. The Travelers Inn

6/10 一般

Sam，Winfield Il

It is old and needs to be updated but then again it is Mineral Point Wi. Not sure if investing in updating the motel would have a return on investment. If the artist community can step up their game to draw in tourist all year long then yes the motel would need to be updated.
2018 年 8 月入住 1 晚
Chris 于 2018年08月6日 的回复
Thanks for providing your input.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Manager very helpful. But some cell phones don’t reach him.
2018 年 6 月入住 1 晚
Chris 于 2018年06月25日 的回复
Thanks for staying with us, Mineral Point does not always have good cell phone reception for every carrier. Thanks again for your input.

4/10 很差

真实旅客

满意：客房舒适度
不满意：员工和服务
Dump
The service was bad. The room was old and a bit ran down, but actually clean.
2018 年 6 月入住 1 晚
Chris 于 2018年06月25日 的回复
We are working on updating our rooms ans really appreciate your business, thanks for providing your feedback.

8/10 还可以

Sudhakar

满意：客房舒适度，住宿条件和设施
Well the room is spacious and No Issues in access. But the room service does not seem to have a look at room.
Chris 于 2018年04月13日 的回复
Thanks much for you're review and we look forward to seeing you on your next visit to Mineral Point.

4/10 很差

Debra

不满意：住宿条件和设施，员工和服务
Chris 于 2018年03月2日 的回复
Debra, I apologize you felt there was an issue with your check in. During the off summer months I am not always at the hotel because of my other business. I hope you will stay with us again on your next visit to Mineral Point. Chris Statter

8/10 还可以

Jacqueline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Back to basics
If you're looking for "no frills," this couldn't be more it. A clean bed and...not much else. But hey, that's all you need!
2017 年 11 月入住 1 晚
Thank you for the review and we look forward to seeing you on your next visit to Mineral Point. Chris Statter Owner The Travelers Inn

4/10 很差

Thomas

不满意：员工和服务、住宿条件和设施、客房舒适度
No one at desk at time of check in. Had to call a number and told key was under lost and found box. Had requested 2 beds when booked the room . When checked in t hey had put us in king bed room. Had to call again wait ten minutes for him to show up. The cable did not work
2017 年 9 月入住 1 晚

4/10 很差

Gerald

满意：住宿条件和设施
不满意：清洁度
Cold ac. I was disappointed in the stained sheets, I won't return. Town sucks for food.
2017 年 9 月入住 2 晚

2/10 糟糕

Sally

I will never use hotels.com again
You must be kidding me. Although you sent a confirmation, this hotel was booked up. I told you that. You suck.
2017 年 6 月入住 1 晚

2/10 糟糕

michael

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Shouldn't be listed as a hotel
It was the worst place we have ever stayed in!!!! It should not be even listed as a hotel. I think we should get our money back. Did not have the room we requested, very uncomfortable and because there was no other accommodations available nearby so we were stuck for the second night. No housekeeping!!!! Owner responded .... "he just didn't get to do it ". I hope that he will change the sheets for the next "victim" staying there.
2017 年 6 月入住 2 晚

6/10 一般

Gregg

满意：清洁度、员工和服务、客房舒适度
Great for the price!!
The room was very good for the price. We would stay there again. One problem, we had NO hot water for our showers. Great wake up but hot is much better.
Gregg, Thanks for your comments and my apologies about the hot water, will look into this right away. Chris Statter Owner/Operator

10/10 超赞

Wicky

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
quiet family owned motel
updated, clean motel, quiet and with fridge and microwave. All I needed for a good nights sleep while traveling through the area.
Chris S... 于 2017年03月24日 的回复
Thanks much for your review of the hotel and we look forward to seeing you again on your next trip through Mineral Point. Chris Statter Owner/Operator

6/10 一般

Cynthia F，Middleton, United States of America

满意：员工和服务，清洁度
Travelers Inn met needs was a good value
We needed a hotel that was close to Platteville where we were attending activities for the weekend. This hotel met that need. It was a basic room, it did have a refrigerator and microwave which were appreciated. The owner/manager was very pleasant. Our room was acceptable. There are some improvements that need to be done.
Chris 于 2016年12月3日 的回复
Cynthia, Thanks for taking the time to write a review of The Travelers Inn, we are steadily making improvements to the hotel having just taken over in July and I look forward to you seeing the improvements on your next visit. Thanks again for staying with us and have a great holiday season. Chris Statter Co-Owner