The location to the convention center was great, rooms were clean. The only downside was I did not have hot water for my shower. I ran it for about 20 minutes and it only got luke warm. Other than that everything was great.
Rachel
於 2024 年 3 月住了 2 晚
10/10 優異
Ashley
2024年2月25日
Ashley
於 2024 年 2 月住了 1 晚
8/10 不錯
Marcella
親子同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was gorgeous. Pool was out of order which was unfortunate and the room didn’t have a microwave. But the beds were cozy!
Marcella
於 2024 年 2 月住了 1 晚
6/10 一般
Trevor
伴侶同遊
2024年2月11日
The tub did not drain after taking a shower. I was standing in a tub of water after my shower. It took 20 minutes before the next person could shower.
Also “security” came banging on my door. I happened to be waiting for the elevator when I heard all of the banging. I went over there and said that’s my room. Before I even got there they were opening my door to my room. They told me they were working on the hotel Wi-Fi. I told them to get out of my room. Very displeased with the hotel!
Trevor
於 2024 年 2 月住了 3 晚
4/10 欠佳
Ashley
2024年2月8日
不滿:整潔度、職員與服務和住宿狀況
The room was dirty. When we got into the room it was obvious it was not vacuumed and there was an old gum wrapper on the ground. The cabinet under the sink looked like tooth paste was smeared on it.
We wanted to have drinks at the bar and one worker was busy so she told the other bar tender to serve us, he ignored us, she ended up having to serve us. There was a dance conference so it was a 10-20 minute wait to use the elevator to and from our room.
Ashley
於 2024 年 2 月住了 1 晚
2/10 很差
Amy
2024年2月4日
讚好:整潔度和職員與服務
不滿:住宿狀況
We stayed during a national dance competition and. Getting coffee in morning was 30-40 min wait, elevators 30 min wait 1/2 of the elevators not working and one staircase was locked so we got stuck in there. Place itself was beautiful and staff nice just every inconvenient to get to and from. You needed to allow 1 hour extra to get to the room where the dance competition was help
Amy
於 2024 年 2 月住了 2 晚
10/10 優異
Rich
商務旅客
2024年2月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are always great at this location
Rich
於 2024 年 1 月住了 3 晚
10/10 優異
Kristin
2024年1月29日
讚好:整潔度、職員與服務和住宿狀況
Stayed for Christmas Eve Minnesota Vikings game and I felt very high class. Hotel lobby was stunning with all Christmas decorations and newly remodeled look. Staff was very helpful at front desk and valet man saved us time and money buy twlling us about parking passes and day passes to come in and out. The rooms were a bit out dated clean just out dated and felt a bit like bare min. We did go up and check out the pool and sauna was very nice and peaceful alot of people were working out too fym was rather nice. All in all we had a great experience and would definitely stay again. Thank you for making this old lady feel like "Eloise at the Plaza"